Touchsmart 600-1120 windows 8.1

I have been trying to upgrade my TouchSmart 600-1120 PC for the last year from Windows 8 to 8.1 and have been unsuccessful, now that windows 10 is available I get the same error trying to go from 8 to 10. Error is 0xC1900101 - 0x40017... To back up a bit I was able to upgrade from Windows 7 to 8 with no issues. For the las year I have done everything I have read about from upgrading all device drivers also all current windows updates, deleting temp files, disk cleanups, prefetch files, disabled and uninstalled A/V all the disk and file maintenance you can think of. The upgrade goes all the way to the very end, and then reverts back at the final boot up indicating the error and that the previous Windows version was restored. Same exact error whether I try 8.1 or 10 upgrade. Even tried to upgrade directly from the Windows 8.1 DVD got same error. Only thing I havent tried is restore system back to Windows 7 and go directly to Windows 10. If I go that route I will probably just buy a new hard disk and perform a system recovery from the disks and then try a Windows 10 upgrade, but I feel it will be more time wasted. If anyone out there has this same pc TouchSmart 600-1120 and you have battled this please let me know if there is a solution. This unit has the 1st gen Core i3 processor / Intel HD graphics so the most current Intel drivers date to 2012 but according to MS should work with 8.1 from my discussions with them. PC runs just great, don't want to upgrade to a new PC if I can solve this issue, otherwise I will just go back to Windows 7 as being stuck on Windows 8 won't do me any good as MS will stop updates to 8. Currently Running Windows 8 Pro. Thanks

HI Dirko99:
Welcome to the HP forum!
Thank you for your query. I am pleased to assist you to the best of my ability!
I understand that after upgrading to Windows 8.1, your remote control does not work, or the volume control built into the side of the computer. HP does not have updated drivers for Windows 8.1 and your computer. Downloading or Updating Software and Drivers for HP Computers. You could try the built in troubleshooter, to aid in resolving issues. Follow these steps to run the troubleshooter:
a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Hardware Troubleshooter in the Search option.
d. Click on Hardware troubleshooter to run the troubleshooter.
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

Touchsmart 600-1120 successfully upgraded to Windows 8 Pro

I just wanted to report my Touchsmart 600-1120 (BK139AA) was successfully upgraded from Win7 64 bit to Windows 8 Pro 64 bit, and I haven't run into any issues. Here are the steps I went though.
1. Made disk image backup using Win7 Backup and Restore.
2. Ran the Windows 8 advisor tool to have a record the computer passes minimum requirements and I had a list of what apps will no longer work. I did go ahead and removed all of them. I never did use those apps much anyways.
3. Ordered Windows 8 Pro upgrade DVD from Amazon. I potentially had multiple computers to upgrade, and wanted the DVD. Requested the free product key to unlock the Media Center add-on pack and received it in two days via email.
4. Made another disk image backup using Win7 Backup and Restore in the event a Win7 restore is needed.
5. Ready to upgrade. Inserted the 64 bit DVD, nothing happened. Manually launched Startup.exe on the DVD.
6. Selected option to upgrade Win7, keeping all docs and preferences and let it go. Took an hour or so, I didn't keep track. Rebooted a couple of times and responded to any prompts for info. When I received the logon screen for the first time, I ejected the upgrade DVD.
7. When I logged in for the first time, I had no issues with the touch driver. The touch was very reponsive. Played around for a while exploring a bit. It's actually lots of fun. I've never been exposed to an ipad or tablet, so this was the first time I've experienced a "tabletized" interface for lack of a better term.
8. Followed the instructions in the email to install and unlock the Media Center pack. It took a while to add the software. My only concern was if the AVerMedia TV card (A327) would work. After the install there was the normal Media Center icon shown on the app tiles. Launched it and had go through the process of setting up the TV tuner. Once it found the tuner card (yea!) I told it to use the existing preferences for channels and such and it worked like it did in Win7.
Launched Windows Update and it found a few things to update. I played around for a couple of hours to get familiar with the new interface, and how to display the old Win 7 desktop. It took me a while to figure out how to make an image backup. I had another computer handy with internet access and it was quicker to google to find answers to my questions. One of which is the option to use the familiar Win 7 backup and restore, so I made a new disk image with the new OS and stored it away.
I have this computer on the kitchen counter and use it mainly for TV watching while cooking and occasional recipe lookups. In the Windows store, there are some free recipe apps, like allrecipes.com. I installed a bunch of the free recipe and news apps. I don't know if I'd use the touch screen on a regular basis, although it is nice to have, it leaves lots of fingerprints, particuarily in a kitchen environment.
I'm very relieved I didn't run into hoops I had to jump thorough considering reading about Win8 upgrade issues others have experienced.

Hello, I was also able to go to Windows 8Pro, but have been unsuccessful trying to go to 8.1 or to 10, great PC feel I will need to restore it back to Windows 7. Have you been able to at least get it up to Windows 8.1? Thanks

Upgrading the HP TouchSmart 600-1120 Desktop PC

soooo im really unsatisfied with this comp (but it was a present so i cant return it and spurn the family member that got it for me) and would like to upgrade it to a better gaming machine
am i correct that the
Intel® Core™ i7-840QM Processor
(8M Cache, 1.86 GHz)
is the best CPU i can use without some form of extra cooling?
im currently also looking at the
Intel Core i7 Mobile 820QM 1.73GHz 8M PGA988 CPU - SLBLX
since ive found it for as low as $300 compared to $600 for the 840QM (any suggestions on where i might find a better price?)
also according to hps support site the motherboard contains an expansion slot for
One Mobile PCI Express Module (MXM) socket
MXM version: 3.0, type A
<35W
Used for MXM graphics card included with selected models
is it correct to assume that this slot is currently empty and compatible with a nVIDIA GT 240M N10P-GS-A2 1GB MXM A VGA Card ?
also ive been told that this card alone would need a fairly expensive semi-custom cooling system. unless the 600-1120 has one installed for an existing graphics card ( which it doesnt correct? )
im also under the impression that the GPU is actually intergrated into the motherboard? does this make installing this new graphics card a waste?
and finally i plan to throw in
G.SKILL 8GB (2 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1333 (PC3 10600) Laptop Memory Model F3-10600CL9D-8GBSQ
this is because im unsure of what exactly is in the memory slot right now (its the factory 4GB stick) if anyone has the information on this so i could by just one stick of the same brand instead of buying 2 new stick that'd be awesome :-).but its not a big deal as the difference is only about $30
thank you for your assistance

Check with HP sales on the MMX video card and see what is offered.
These are the motherboard specifications for the TouchSmart 600-1120. If you should buy additional memory then be sure to match up with specifications (CAS, latency, timing etc..) of the existing dimm(s).
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Remote no longer works with HP TouchSmart 600 after Windows 8.1 Upgrade

I upgraded to Windows 8.1 only to find my remote control no longer works. Nor do the volume controls built into the side of the TouchSmart computer work after the upgrade.
The keyboard based volume controls have continued to work after the upgrade.
Any solutions?
This question was solved.
View Solution.

HI Dirko99:
Welcome to the HP forum!
Thank you for your query. I am pleased to assist you to the best of my ability!
I understand that after upgrading to Windows 8.1, your remote control does not work, or the volume control built into the side of the computer. HP does not have updated drivers for Windows 8.1 and your computer. Downloading or Updating Software and Drivers for HP Computers. You could try the built in troubleshooter, to aid in resolving issues. Follow these steps to run the troubleshooter:
a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Hardware Troubleshooter in the Search option.
d. Click on Hardware troubleshooter to run the troubleshooter.
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

My touchsmart 600-1120 will not shut down. Is there a new bios update?

I've worked on several Touchsmart systems - and this is the first time I've had this problem. About 10 seconds after the system is completly shut down - it starts back up. I've done all I can think of in the "power options" - and cleared the BIOS. Nothing seems to help. Perhaps a short in the switch? I've noticed that several models of the 600 have a bios update to 5.12 - mine is 5.01. Any help would be greatly appreciated.

Please ask here:
http://ocss.msi.com.tw/

HP TouchSmart 600 PC Windows 7 64-bit TS-T633P CDDVDW Drive wil not read CD DVD Media

Is there a firmware or driver for the TS-T633P CDDVDW drive that will allow it to read CD AND DVD discs. Have tried troubleshooting resources from HP and Windows with no results. The CDDVDW drive make a loud huming sound and stops
trying to read. The drive is recognized by windows and windows states the driver is up to date. I have review many suggestions from other sites and thought I would seek help here. Any good suggestions? Also tried to change the region to 1 which is the USA and for some reason it will not allow me to reset it from region 4. I am not from South America. Dont know how this happen.
Have uninstall driver and get the same results.

Hello again,
Try to do this, press F11 to boot into your recovery manager when you reach the options for your recovery press
ALT GR+D, a admin command prompt should appear.
Insert a CD/DVD and try to find the drive letter for your drive, either E,F,etc...try to insert a data CD and type "dir" to show you the content of the drive.
If this fails, you must replace your drive.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

HP TouchSmart 600 PC Windows 7 64-bit TS-T633P CDDVDW Drive wil not read CD DVD Media Options

My computer crashed and I had to take it back to factory settings.....but it will not recognize the CD/DVD ROM.....can someone please tell me how or where I can download the correct driver.....? I have uninstalled and let windows reinstall .....and it still will not recognize it.
Thanks!
This question was solved.
View Solution.

Hi:
Please see if the Microsoft fix-it tool restores the drive for you.
http://support.microsoft.com/mats/cd_dvd_drive_problems/
If the automatic fix it tool doesn't work try the manual fix (Let me Fix it Myself) which you can read at the link below regarding editing the registry.
http://support.microsoft.com/kb/982116
Paul

Will these Video Cards work with my HP TouchSmart 600-1120?

http://www.logicalblueone.com.au/store/mxm-graphics-cards/521-nvidia-geforce-gtx460m-15gb-gddr5-dedi...
http://www.memory4less.com/m4l_itemdetail.aspx?itemid=1470772286&partno=A2G97AV&rid=90&origin=pla&gc...

Sorry, NO these will not working your computer. Even if you found a compatible MXM HP graphics card, you would still need to replace the CPU heatsink/fan assembly to one designed for use with the additional GPU.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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Can my touchsmart 600-1120 support this processor

its called the
intel core i5 3450 3.1GHz
if it cant are there anything thats close to it that can support it?

Hi:
Below is the link to the processor upgrade specs.
Only 1st generation core processors are supported.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02059275&tmp_task=prodinfoCategory&cc=us&dlc=en...

Touchsmart 600 out of space when trying to install driver

Touchsmart 600 with Windows 7 64bit
398 GB free in C harddrive / 1GB free in Factory Imade D
Trying to reinstall printer driver but getting error "not enogh disk space" for 44MG driver.
Have tried opening the downlad in C directly to be sure download didn't go in D but no change. Have run clean up and disc defrag
Thoughts?

Hi FloridaJoe,
Thank you for visiting the HP Support Forums! I see you are getting a 'not enough disk space' error when trying to install your HP Printer, even though it shows you have enough space to install the software.
I would like you to run the HP Printer Install Wizard- It was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Let me know if you get the same error message, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Windows 8 Installation Issue on HP Touchsmart 600

I have been having this issue all day long and cannot figure out a fix! I turned to this website because I didn't think that it would be feasable for somone on Microsoft's side to help me, but I have Windows 7 currently installed and am just trying to do an upgrade. It is my work computer, so there is no way that I can do a full restore , so that is out of the equation. When installing Windows 8, it completes the installation as normal, but when it goes to do what I assume is the first boot up, it takes me to this screen and it says, oops, something went wrong during the installation. Windows 7 is being restored on your computer... And it is back to boring ole' Windows 7 for me. Can anybody provide me with some sort of solution or easy fix. I'm sort of computer savvy, so I might understand some things, but if the solution is really difficult, you might have to get basic with me. LOL
Thanks in advance for the help guys, I would truly appreciate it.
Kane W.

Do you have an exact model number? HP TouchSmart 600-????? AIO PC

Windows 8 release preview on hp touchsmart 600 1135uk

Hi just a simple question, has anyone managed to install win 8 release preview on touchsmart 600 1135uk? i had the consumer preview installed and working alright, i did clean install of the release preview and i cant see anything after installation, i don't know if its due the graphics, has any one manage it and if yes how did you do it?
all i have got now is blank/black screen, i can see the activity light active but thats all i can see. any help will be very much appreciated.

I've finally got it installed on my HP Touchsmart 610-1000t (or whatever the number is).....
Apparently it's a graphics card/driver issue.
I downloaded the enterprise final release and it did the same thing to me (black screen etc etc).
In the end, I highly doubt some of these models are compatible with windows 8 if the final release is giving me the same problem. The only difference is- now the sleep button worked, so I fiddled around with it until I got it fully installed (user created). After doing so, I booted into Safe mode and disabled the graphics driver/restarted and it booted up fine/works fine. Every now and then it crashes on IE10. I wasn't able to test the touch capabilities during the releases between developer and final, so it wasn't until now I can finally test the functionarlity of ALL the gesture functionality. I can say, the combination of the touch screen desktop and short cut keys makes everything so much quicker and easier. I perfer windows 8 over windows 7 on my touchscreen, finally the touchscreen experience is much better! Of course I still use my keyboard and mouse. The touch pinning/swiping is awesome. I can't say the same for normal desktops in a corporate environment (without touchscreens).....I can say however- windows 8 tablets would be really nice in place of my Ipad or my laptop that I carry around from meeting to meeting, thus the reason I'm waiting for the Surface! CItrix and apps can only take you so far.

I just installed Firefox on a new HP 600-1120 with Windows 7 and it is only running in "safe" mode. Why? How do I get it to run in "regular" mode? How does "safe" mode differ?

I just installed Firefox on a new HP 600-1120 with Windows 7 and it is only running in "safe" mode. Why? How do I get it to run in "regular" mode? How does "safe" mode differ?

> So now my question is, how can i fix this problem?
Use the Toshiba recovery disk or the Toshiba HDD recovery option.
If you dont have the Toshiba Recovery disk try the HDD recovery:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
This works only if the recovery image files from Toshiba are still on the HDD:
If you installed the system using another disk as Toshiba recovery disk, this recovery option will not work.

Windows 8 Installation DVD not recognized by TouchSmart 600

I am trying to install Windows 8 on my TouchSmart 600-1305t PC (Product #: XL730AV#ABA ).
The problem is that my computer does not recognize the Windows 8 installation DVD I purchased. Is there a solution to this problem? I would ideally like to dual boot the operating systems at startup. Thank you for your help.

Hello,
Thanks for the update and your answer.
In case you need anything else, do not hesistate in contacting us.
Thanks,
Regards
I work for HP! Please remember to provide and if this helped click ON

Can\'t install windows 8 on my hp touchsmart 600 pc

I have an HP touchsmart 600-1050 ru PC , serial number [Personal Information Removed], Product number : VS258AA-ACB running windows 7. I bought an upgrade for windows 8 on 27th October 2012 and up until now i can't have it run on my PC. Please tell me what to do to have my windows 8 install
This question was solved.
View Solution.

Hello bromeo:
Sorry champ our computers were made before windows 8 was even thought of. HP did not go back that far to develop drivers for Windows 8 for our computers HP Touchsmart 600-1050 series or 300 series. Our computers only have eight point touch. Windows 8 requires 10 point. Yes you can install windows 8 but you will loose touch features as well as many other features as well. Please look up Windows 8 on touchsmart here in this forum. You will see how others have installed it. What software they were no longer able to use and the features that they learned to live with out. After you have read it then you can decide if you want to take a chance and do the up grade or not. If you do the up grade remeber that your computer will not function correctly afterwards. Why is that? Because HP has nor will they ever develop the drivers for our computers and third party has not develop them as well. You will see what others had troubles finding. frrw.

Touchsmart 600-1120 windows 8.1

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