Touchsmart 610-1030f webcam not working when external Hard Drive plugged in

Purchased a Touchsmart 610-1030f ...  problem when I have my Western Digital ( My book ) plugged in the Web cam will not work
             and a usb hub error indicates that the Devise My Computer is not recognized ,everything works great but the webcam ,
and there is no issues with the external hard drive ( My book) ...  if I unplug the usb cable to the external hard drive and reboot the computer everything works but of course not the external hard drive because it is now unplugged ...... Help , I would like to keep the external hard drive plugged in all the time .....  

The issue is the Canon camera not the brand of the external hard drive. Canon's implementation of the firewire prototcol seems particularly problematic. Acquiring another external hard drive from a different manufacturer is unlikely to fix the issue.
The reliable solution to your problem is to add a second firewire bus to your mac. Unfortunately only the G5 tower, MacPro or the MacBookPro come with the requisite slot to add a firewire card. Beyond the slot, the MacPro and G5 tower have the ability to add an additional internal drive which negates the need for an external drive for editing.
At this point you have three options from least to most expensive:
1. capture to your system hard drive then move the files over to the external for editing.
2. get a different camera/dv VTR to use as the capture device.
3. get a MacPro or MacBookPro for your editing computer.
Good luck.
x

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