Touchsmart IQ506 Windows 8 upgrade crashed my system-please help

Question

I have the touchsmart IQ506 and recently upgraded to windows 8. It has crashed my system and I've spent hours on the phone with microsoft. How can I fix my computer? I've reinstalled windows 8 seven times...

Answer 1

The following weblink will suggest whether HP has tested your system for Windows 8:
http://www8.hp.com/us/en/ad/windows-8/instructions.html 
If your system is not tested, HP will not release the drivers directly for your model through HP.com website.
The following weblink will suggest if your system is compatible with Windows 8:
http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8
If your system is compatible with Windows 8, most of the drivers would be available through Windows 8 & windows update. If you need any specific drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
I am an HP employee.
Regards,
Vidya
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