Touchsmart PC 300-1120 Blue screen and error messages

My computer turns on and I can access the internet however it will all of sudden kick me off the internet and a blue screen appears that says:  Kernel_data-Inpage-Error and then advises me to remove any new hardware or software.  When I hit enter it goes to a black screen and another message comes up that says Reboot and Select proper boot device but when you hit enter it just repeats and you cannot get out.  Won't even allow me to ctrl-alt-delete to shut down.  Only thing I can do is pull the plug.
Anybody know what sort of error these could be and what can be wrong?  The only new software is Adobe Reader update and looks like Microsoft updates recently.

Hello Sydberry,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your computer enters into a blue screen event, and I would be happy to assist you! To begin, I will need to ask you a few questions: 
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Have you updated your HP drivers using the HP Support Assistant?
Is this an on-going, or recent issue?
Is your anti-virus software up to date?
Is the BIOS on your computer up to date?
In the meantime, I recommend following this document on BSOD Kernel Data Inpage Error. This should help identify the root of the blue screen event in relation to kernel error.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards   
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

  • Hp g6-1278sa get blue screen and error message when trying to load xp pro

    I have setup a new 500gb toshiba SATA 2 harddrive to run daul boot.
    Windows XP pro 32bit and windows 64bit.
    Unable to install XP pro, just goes into error and blue screen.
    Ive removed the harddrive and placed it in my Packard Bell, loaded XP pro 32bit and win 8 64bit with no problem, and both run fine.
    Removed the harddrive from the packard bell laptop and place it back into the HP g6-1278sa, daul boot screen on start up.
    Opptions windows 8 or earlyer windows.
    Windows 8 works fine.
    Windows XP pro starts to load and then we get the blue screen with error message.

    Hi     Powlers
       Ok read this tutorial ( link below ) in how to install XP within Windows 8 OR running Virtual Machine 
        http://www.howtogeek.com/171395/how-to-get-windows-xp-mode-on-windows-8/
                                                                                                    OR
        http://www.fixedbyvonnie.com/2014/03/legally-install-windows-xp-free-windows-8-using-virtualbox/
              Quick question :: What operating system was your machine shipped with initially ??? Windows 7 ???
                                                           Checkurtech
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****

  • I keep getting blue screen and error message to remove this file from system. spooldr.sys

    HP Officejet 4500 Wireless All-in-One Printer - G510n    w/operating system     Windows XP Professional
    I installed the printer in February and the disk did not finalize the setup process.  I went online and
    down loaded the drivers and software that was offered from the HP website.
    The printer works, but as the months have gone along, I keep getting updates for the printer and
    the system needs to reboot and it does automatically.
    Now I am getting a blue screen with a critical dump error message.  HP error reporting keeps sending
    the same message back to restore to earlier date before the updates.  That worked for awhile.  Now
    HP Error system says that malware has corrupted and needs to remove system file     spooldr.sys
    Is this in your driver software.  Spooldr is the system that caches pages of data for printing in chronological
    order....
    Can I uninstall my software and drivers and change to the plain & simple, print and scan to prevent the
    spool driver from loading to my system?

    Thank you for your input.  But, It is amazing that you can tell me that I was infected with  rootkit. 
    Without information as to how to fix, your information is after the fact and useless.
    I used the Safety Scanner provided to me by HP.  A full scan didn't detect any Malware in any files on my system.  But the last screen dump provided the information that   spooldr.sys  was corrupted and  needed
    to be removed.  
    Coming into HP Form, I did read on the HP website that my system Windows XP Professional was not listed
    and noted that the software may have not been just what I needed.  This was the reason for the question
    about uninstalling and reinstalling less of the program.  I really don't need my printer to print backward and
    that is all I see that it is doing that other printers don't.
    Besides, Kudos goes to the person from HP who sent the email,  suggesting I used the HP Update software and drives recommended  for my computer system.  Computer, printer is working, back to normal and hasn't taken a dump since, I uploaded  software and drives for Windows XP Professional.

  • Blue screen with error message

    Product Name: HP Media Center M7250n Desktop PC
    Product #ED842aa-aba
    I have been getting a blue screen with error messages that ask if this is the first time i get the error and then at the end it says it is dumping memory. I would like to wipe my harddrive and reinstall XP but my system is out of warrenty and HP won't provide me a recovery CD. What are my options.
    This question was solved.
    View Solution.

    Hi,
           You are most welcome. 
    "I work for HP."
    Please click the "White Kudos" star to say thanks for helping.
    Please mark "Accept As Solution" if my help has solved your problem.

  • Satellite A350 - Blue screen with error message

    When starting windows7, I am getting blue screen with error message 0x0000116.
    Can anyone assist please?

    It looks like a graphic card driver is a trouble maker.Try to reinstall a graphic card driver in safe mode (f8 on startup). Read this article for information:
    http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/eb584685-6b8b-4ad7-b6cc-ae5ee78095fb
    It's for VISTA but should be the same for win 7 too.

  • Blue screen fatal error messages - laptop always crashes and now won't even let me restore

    My dv6920ea laptop has developed a fault and keeps crashing with blue screen errors, such as "IRQL_NOT_LESS_OR_EQUAL". The problem has become so bad that it happens everytime I turn the laptop on. The laptop ran "Windows memory diagnostic tool" which said that there was a hardware fault. I've tried running a full system recovery to factory setting but sometimes the laptop crashes, and when it doesn't it asks me to insert a windows disc, but my laptop didn't come with one. The laptop is a year and a half old. What can I do to fix this issue? I don't mind completely recovering the laptop to factory settings and I have most(!) of my files backed up.

    Hello djbless,
    You’re getting blue screens with error IRQL_NOT_LESS_OR_EQUAL.
    Run diagnostics to make sure that you are not having a problem with any of the hardware.
    Turn off the computer.
    As you power it back on tap the F2 key. This will load hardware diagnostics.
    Run the startup test.
    Go to HP.com and update the drivers, there is a button that says Let HP scan your system for out-of-date and missing drivers and software
    Here is a link to the updates.
    Clicking the White Kudos star on the left is a way to say Thanks!
    Let me know how everything goes.
    Have a good day.

  • Apple iPhone 5S blue screen and error 14 while restoring

    Got my new iPhone 5S for 2 weeks. Suddenly he became to show blue screen of death and restore after about an hour. I read, that it can be caused by iWork apps, but i didn`t even open them. After another blue screen iPhone moved in a cyclic reboot. Tried to restore via itunes, but never finished because of blue screen when installing iOS and occured error #14. Tried many hints, but still haven`t solution. Please help!

    i`ve tried all hints. disabled antivirus and firewall. cleaned hosts, many usb ports, 2 pc`s (win7). in dfu mode error 40 appears.

  • Blue Screen and Error code help

    I got up for a few moments then come back to see my computer Blue Screened, first time ever for me. Its running win XP and is roughly 1 1\2 years old and i have no idea what even caused the blue screen much less how to fix it so it wont happen again
    The error code
    c:\DOCUME~1\0\Owner\Locals~1\Temp\WER309f.dir00\Mini072409-01.dmp
    c:\DOCUME~1\0\Owner\Locals~1\Temp\WER309f.dir00\sysdata.xml
    BCCode 10000007e
    BCP1 C00000005
    BCP2 000000000
    BCP3 EDEDDBB8
    BCP4 EDEDD8B4
    OSVer 5_1_2600
    SP 2_0
    Product 256_1

    Not 100% sure without looking at it honestly. If it happens again I would take it in to your local store for a diagnostic.
    Adam
    Best Buy Community - Retail, Americas
    Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
    *Remember to mark your questions solved and click the star under the user's name to show your thanks!

  • Blue Screen and error 14 to Restore

    my iphone 5s present esta Problem and remains stuck in DFU mode, so WHEN I connect a Blue Screen Restore it and THEN Presents Presents Error 14 ... someone help me with this problem

    Hi carpeiron,
    Welcome to the Apple Support Communities!
    I understand that you are experiencing a blue screen on your iPhone 5s and furthermore when you try to restore, you receive error 14. Error 14 can come up for either a USB related issue or a Hardware issue. Please use the attached article to troubleshoot this restore error 14. 
    Resolve iOS update and restore errors - Apple Support
    Best regards,
    Joe

  • I have an iMac G4 PowerPC with OS 10.5.? The OS10.5.8 update failed. Now get blue screen and error-can't find Intel Power Manager. What now??

    I have an iMac G4 PowerPC with OS 10.5.? After deleting 17G of music files to make room on the 74G drive, The iPhoto and iWeb updates seemed to load okay, but the OS 10.5.8 update failed - message opened said the computer encountered an error and must shut down. Now I get the blue screen. Startup with 'V' pressed shows multiple lines saying: error-can't find IntelCPU Power Manager. What now?? I  reset PRAM, I think.....?????

    I am concerned that you might have applied a system updated intended for an Intel iMac, while you have a PPC (non-Intel) iMac. Your PPC OS should not be looking for an "IntelCPU Power Manager."
    Have you tried booting from the 10.5 install DVD/CD and repairing the hard drive, plus repairing permissions?
    If you done the repairs mentioned above, and your problem still persists, you can also try doing a safe boot. (see http://support.apple.com/kb/HT1455 ) Then, if none of these things worked, if I were in your shoes (it's hard to diagnose these things without being there in person) I would first check that there is adequate disk space, then I would boot from the 10.5 DVD/CD install disk and reinstall the operating system. There is an option to do an archive and install preserving user files/settings, that would be the option you want, as it will save your files but install a new OS. Make sure you have a good backup of your files first. If you do not have one, use "target mode" to copy all your files before embarking on an new OS install. Assuming that you do succeed with this install, then use Software Update to get the right updates for your iMac.

  • X1 Carbon Touch: Blue screen or error messages after wake up from sleep/hibernate mode

    Sleep function is not consistent... While it works most of the time; yet the other times are frustrating when the result is reboot, reboot with blue screen or hang!
    Rgds,
    ME 

    Hey @mambu ,
    Welcome to the HP Forums!
    I understand you're having issues with screen brightness and blank screens since updating your dv6 notebook to Windows 8.1.
    Looking at the available drivers for your notebook you will find there are no drivers for Windows 8 or Windows 8.1 for this notebook. This will drastically affect how the graphics card (GPU) functions in this Windows environment.
    Your notebook has a feature called switchable graphics. In order for switchable graphics to function properly you must use drivers provided by HP directly for the graphics cards to work properly. Since HP didn't release drivers for Windows 8 or 8.1 for the GPU setup on your notebook the brightness functions may not work and you may notice issues with the display. It would make sense that this issue is present after sleep or hibernation because the drivers need to be initialized and are encountering errors because they are not the correct drivers, or are generic Microsoft drivers and cannot communicate properly..
    The only professional suggestion I can make is that you reinstall an operating system that your notebook hardware has available drivers for. Windows 7. Sorry for the bad news.
    Thanks!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Blue Screen + Spotlight error message... I can't reboot!

    Hi All,
    Upon startup, iMac with 2+GB RAM running OS X 10.5.6 does the following:
    1. Normal startup chime
    2. Blue screen appears
    3. Spotlight error message "Spotlight quit unexpectedly"
    I can't reboot, or boot in Safe Mode or launch Disk Utility from DVD and obviously I can't reinstall Leopard
    I'm really frustrated
    Message was edited by: Pacopeluca

    Pacopeluca wrote:
    I can't do any of that
    If you're really holding down those keys immediately after pressing the power button, yet they don't behave as expected, you may have some sort of hardware problem.
    Do you have access to another keyboard that you could try?
    How is that keyboard connected to your iMac? Your iMac probably has three USB ports. I'd try the keyboard in each of them in turn.

  • Iphone recovery blue screen and error 4013

    Been trying to recover my iPhone 5S which just started rebooting itself and freezing a few days ago. It has taken me 3 days to down load the update software from Apple site as the phone was on 7.1.1 Now in recovery mode and cant change it. I was getting error 9 then managed to get the software restored to the phone which now has the recovery logo in red which I see as progress. But it crashed while doing the firmware update from iTunes.Rebooted my PC to see if it would help but now get an error 4013. My PC has let the latest iTunes updated on it and tried another cable, still no joy.

    Dibs28 wrote:
    Thanks, looked through that document already and tried to a raise a support call but out of warranty so on my own unless I want to pay for support.
    If it is determined that it is a hardware issue, then you should be able to get the support payment refunded.  Of course, in that case, you're looking at a $269 USD + tax out-of-warranty replacement cost.
    Or you can go to an Apple Store for free assistance to determine if it is a hardware failure or not.

  • Blue screen and "startup disc is full" error

    My iPad2 is frozen with an "unaable to download app.....' error and after unsuccessfully trying to turn it off, I attached it to my MacBook Pro to try to sync it.  Nothing happened so i restarted my Macbook Pro.  Upon start up, the MP screen went blue and the error message "Your Startup disk is full" appeared. I hit OK & was left with a blue screen. 
    After disconnecting the ipad2 from the MP and restarting the Mp, same issue appeared.  Turned MP off and started in single user mode (Cmd-S).  Typed 'reboot'. came back up again with blue screen. 
    Tried single user mode again & typed 'fsck -fy'. System ran a checking routine and came back with "**The volume MacIntosh HD appears to be OK".  Entered 'shutdown -r now' to same results - blue screen , start up full -
    Now what?
    Looks like I'm running Mac OS X, 10.6.8
    when I go to start up ion via the option key network startup has a ? Mark.  Chose the startup with Mac OS...
    Same blue screen & error message
    I can get to system preferences using the option key but that's it

    I understand CS4 does like to use a lot of space for scratch space when making complicated image changes. Verify you are able to control how much scratch space it uses in such functions. If you aren't, maybe it is indicative of needing a separate partition or hard drive to store CS4 temporary drive. When you have a separate partition or hard drive, you can erase the drive, and avoid fragmentation of files larger than 20 MB. Normally Mac OS X doesn't suffer fragmentation, except with large files as explained here*:
    http://www.macmaps.com/directoryfaq.html#DEFRAG
    - * Links to my pages may give me compensation.

  • Blue screen with error code and I have no recovery disks for HP Pavilion dv6-1260se

    I have a HP Pavilion dv6-1260se with factory installed operating system of Vista. When booting up the computer, I receive a blue screen with this error message: STOP:  c000021a {Fatal System Error}.
                                                                The verification of a KnownDLL failed.  system process terminated unexpectedly with
                                                                 a status of 0x0000221  (0x007fb9c0  0x00000000).
                                                                 The system has been shut down.
    I do not have recovery disks for this computer.  I tried to order them but them seem to not be available.  This is my daughter's computer.  She says she started to have trouble after downloading Frost Wire (music share) and then she removed it.  We tried going back to an earlier time and that didn't help and then the blue screen with error message appeared. What do I do now?
    This question was solved.
    View Solution.

    Hi,
    Assuming your in the US, recovery discs are available to order for that model here.  That may be the best option.
    You should also be able to do a recovery without the discs as well.  Take a look at this document: Recover Windows Vista Operating System Using HP Recovery, and look for the section Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible.  This should allow you to recover the PC.
    R
    Although I am an HP Employee, I am speaking for myself and not for HP.

Maybe you are looking for

  • How do I get my footage to look normal def???

    I'm having a problem with my editing footage. I have footage filmed at 30fps and I've captured the footage and I'm editing it. The problem is, while I'm putting in the effects Eg. Transitions, fast and slow mo, etc... there are times that the footage

  • Problem in a VI changing from 32 to 64 bits

    Hi, He have a custom program to acquire images from a Pulnix 6710CL. It used to work in LabVIEW 2009 (32 bits) installed in a Windows 7 operated computer (32 bits also). Due to computer updates, we are now using Windows 7, 64 bits and have installed

  • Wireless keyboard with integrated trackball

    I'm looking for a wireless keyboard with integrated trackball (for the mouse function) to be used with a mac mini (leopard). Any suggestion? The apple wireless keyboard looks very nice, but would require a separate mouse and mousepad. That would not

  • From device to computer

    I just bought a new computer and I can't figure out how to transfer everything from my devices (ipad, iphone, ipod) on to my home computer into itunes?

  • IE loading slow

    Here's the link: http://www.paulmartinelli.net/Paul/index.html This page seems to hog up in IE, but not if FF. Is there something I could do to correct this?