TouchSmart Photo App and Support for PNG files?

Please, somebody tell me that I'm crazy and that the TouchSmart Photo app really can be made to support PNG file types! If not, who designed this software!? Can't browse the network for content stored on an HP MediaSmart Server. Can't view PNG files in the Photo application. What else can't this software do!?

Hi ChrisT,
Thanks for the suggestion. I went to:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4148...
Which is the software update page for my model. I see 10 items under Software Solutions, 8 of which are just video tutorial updates, not actual application updates (and none of those are for the Photo App). The two application updates are:
HP TouchSmart Recipe Box Application Update
HP Support Assistant Application Update
So, are you saying that PNG file types are supported in some versions of the Photo App and I don't have the correct version? Or in other words, what am I missing?
Cheers,
D

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    Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:15, Info                  CSI    0000036d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    2014-02-23 19:13:15, Info                  CSI    0000036f [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscsvc.dll";
    source file in store is also corrupted
    2014-02-23 19:13:15, Info                  CSI    00000371 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:15, Info                  CSI    00000372 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-4_neutral_GDR"
    2014-02-23 19:13:15, Info                  CSI    00000375 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:30{15}]"amd64_installed";
    source file in store is also corrupted
    2014-02-23 19:13:15, Info                  CSI    00000377 [SR] Repair complete
    2014-02-23 19:13:15, Info                  CSI    00000378 [SR] Committing transaction
    2014-02-23 19:13:15, Info                  CSI    0000037c [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction 
    have been successfully repaired

    Summary:
    Attempted proposed solution.  Error still appears.
    This is installed:
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable               8.0.56336
    Microsoft Visual C++ 2005 Redistributable (x64)         8.0.59192
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    I reinstalled:
    vcredist_x64 Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) .exe
    vcredist_x86 Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).exe
    Results:
    Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable (x64). Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft
    Corporation. Reconfiguration success or error status: 0.
    Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable. Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft Corporation.
    Reconfiguration success or error status: 0.
    I installed SQLServer2008R2_SP1
    Same error message came up;
    SqlSupport_KatmaiRTM_Cpu64_1.log
    MSI (s) (64:94) [23:03:43:910]: Source for file 'pfbafgaq.dll' is uncompressed, at 'H:\SQLServer2008R2_SP1\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\'.
    MSI (s) (64:94) [23:03:43:926]: Executing op: SetTargetFolder(Folder=C:\Windows\winsxs\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.1833_none_8a17faaf2edd3e00\)
    MSI (s) (64:94) [23:03:43:926]: Executing op: SetSourceFolder(Folder=1\Windows\winsxs\nvdlei3o.taa\)
    MSI (s) (64:94) [23:03:43:926]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.1833,ProductCode={B40EE88B-400A-4266-A17B-
    E3DE64E94431},ProductVersion=10.1.2731,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:941]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:972]: Executing op: AssemblyCopy(SourceName=uvdlei3o.taa|
    ATL80.dll,SourceCabKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,DestName=ATL80.dll,Attributes=0,FileSize=113152,PerTick=65536,,VerifyMedia=1,ElevateFlags=4,,,,ComponentId=
    {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E},,,,AssemblyMode=0,)
    MSI (s) (64:94) [23:03:43:972]: Assembly Error:The system cannot find the path specified.
    MSI (s) (64:94) [23:03:43:972]: Note: 1: 1935 2: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E} 3: 0x80070003 4: IAssemblyCache 5: CreateAssemblyCacheItem 6:
    Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"
    MSI (s) (64:94) [23:03:43:972]: Assembly Error (sxs): Please look into Component Based Servicing Log located at -169675656ndir\logs\cbs\cbs.log to get more diagnostic information.
    MSI (s) (64:94) [23:03:49:882]: Product: Microsoft SQL Server 2008 Setup Support Files  -- Error 1935. An error occurred during the installation of assembly
    'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
    HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Error 1935. An error occurred during the installation of assembly
    'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
    HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    MSI (s) (64:94) [23:03:49:882]: User policy value 'DisableRollback' is 0
    Thanks, Ted U

  • An error occured during the installation of assembly "Microsoft.VC80.CRT,type+"win32",version="8.0.50727.6195"publicKeyToken="1fc8b3 b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x80070BC9.

    At first i got a problem with my Apple Mobile Device Support, but then after i've done some research browsing the net on how to fix that problem, i've finally found the solution to that problem... However, after I've finish installing and trying to run ITunes, there's a pop up says Error 2 , Apple Application Support is needed to run ITunes.... So i've followed the instruction and suggestions given out which is to extract my iTunes64Setup and install Apple Application Support standalone manually, but during the installation, an error pops out that really really really could give me cancer.... the error goes like this-
    ""An error occured during the instilation of assembly "Microsoft.VC80.CRT,type+"win32",version="8.0.50727.6195"publicKeyToken="1fc8b3 b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x80070BC9.""
    God knows how many times i've reinstalled Itunes, and how many pages i've been thruu just to look for a solution to this problem..... PLEASE HELP ME IM BEGGING YOU TO WHOEVER HAVE ANY IDEA ON HOW TO FIX THIS T^T
    Im running on Window 7 ultimate 64-bit btw...

    OK.  If both of you are Windows 7.  Make sure you go to Windows update (START button, type in Windows Update). Check for updates and update whatever that are available. (especially Microsoft .NET Framework 4 )
    After that see if you still get this error message.
    The last resort would be to unistall and reinstall the whole thing.
    Follow the steps below:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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