Touchsmart TX-2 fingerprint scanner and USB ports not working

Hi everyone,
Please forgive me if this is in the wrong spot.
Just sent my laptop (Touchsmart TX-2 1015au) off for a warranty fix - told them the USB ports weren't working on Windows 7, 64 bit. It came back wiped, running on Vista 32 bit and.....with the USB ports not working.
I figured I'd try to get it working because I need my laptop for uni and can't send it back right now. So I clean installed Windows 7, 64 bit again and its still not working. Did the standard open device manager and uninstall everything under the usb tab. All that has resulted in is causing the fingerprint scanner to stop working (being told that it is not connected) and still no working USB ports.
All advice really welcome and very much appreciated!
Thanks in advance

Hi:
Should be no problem to get W7 32 bit to work on that model.
Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
Your model uses the Intel HD graphics driver only.
The first driver you have to install is the Intel chipset installation utility and then reboot.
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
Audio: Accept the agreement. Download and install the first driver on the list.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

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Hi:
Should be no problem to get W7 32 bit to work on that model.
Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
Your model uses the Intel HD graphics driver only.
The first driver you have to install is the Intel chipset installation utility and then reboot.
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
Audio: Accept the agreement. Download and install the first driver on the list.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

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Please find the link givenbelow might help you to fix your issue.
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"I work for HP."
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hello
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Hello, welcome to forum.
"Everything works fine accept none of my USB ports are working. I enabled my USB on my BIOS but still no luck. It is not the devices because my USB devices worked fine on XP. thanks"
where they didn't work then? outside XP? go into BIOS and Enable USB Legacy support as well(which is disabled by default)

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