Tough question that I cannot fix (blue screen and locking up

Question

I am hoping someone can help and save me the $80 to have this checked. I always have to start my computer in safe mode ( hold down the shift key before turning the power on). I tried doing the "c" key and running the disk utilities to see if it reports any errors and it does not. By doing this is does help until my computer goes into "sleep" mode. When I wake it back up everything is locked. The first time my computer ever locked up on me is when I was running Microsoft Word. I do not know what happened, it just locked up and I have been having problems ever since. I seem to be missing different fonts in Word as well. Another strange thing is I see faint lines next to my mouse when the screen in white. I have also followed the instructions on this link too http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2235.html and this does not work either. Can someone please help me?

Answer 1

Hello Adam,
Aside from BDAqua's sound advice, try resetting the PRAM.. here's how:
Resetting PRAM and NVRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Your computer's PRAM and the NVRAM are reset to the default values. The clock settings may be reset to a default date on some models.
See if that helps...
Re: Trash A folder called Recovered Files appears in my Trash
One or more Recovered Files folder may appear in your Trash after restarting your computer. The recovered files are temporary files used by Mac OS X applications. Usually temporary files are deleted by an application when it no longer needs them. If an application quits unexpectedly, the temporary files may not get deleted by the application. When you restart your computer, Mac OS X moves these temporary files to the Trash.
You can retrieve useful files by dragging them out of the Trash. In most cases, however, the temporary files are not important and it is safe to empty your Trash. Check with the manufacturer of the application if you are not sure.
Carolyn