TOUR 9630 EMAIL FILTERS

My message options menu does not display email filters. How do I set up these filters then?  Why does my options list not list email filters?

kellykago wrote:
My message options menu does not display email filters. How do I set up these filters then?  Why does my options list not list email filters?
Email Filters are configured in the mail account settings.
Press the Blackberry menu button then go to Setup.
Select...  Email Settings then select the email account you want to filter messages.
Once you select the account, a pop up menu will appear. 
Filters is the second item in the list.  Select filters and then add / configure the filters you want to apply to the selected email account.

Similar Messages

  • Copy an email manually from Outlook 2003 SP3 to Tour 9630

    I have a Tour 9630 v5.0.0.591 (Bundle 1059, BES Platform 4.2.0.284) on the Verizon network.  My emails stopped being delivered to the Tour, so I had to perform an Enterprise Activation, which was successful.  I am now receiving emails on the Tour, but I can't get any of the older ones to be delivered to my Tour that are in Outlook 2003 when I synchronize.  Is there a manual method to "drag and drop" via a file explorer/manager concept?  Or any other way of accomplishing this?  Thank you.

    I purchased and downloaded eMailchemy from WeirdKid Software and it worked great. It is a native Mac application that converted some 85,000 emails along with attachments and entire mailbox hierarchy intact from Outlook 2003 for Windows .pst format stored on my Mac into archive mail files for Entourage for Mac. This was exactly what I needed and well worth the $28.00 to get it done right the first time, even if I don't need the software anymore.
    Just wanted to let you know in case someone else ran across a similar requirement.

  • Help syncing new iPad with Outlook 2007 on my PC and Blackberry Tour 9630

    I have searched for answers and am stumped and frustrated...
    I bought an iPad (am trying to become I-friendly) and thought it would be convenient to be able to sync my “stuff” (Contacts, Calendar and notes) to the iPad so we’ll have access to it while traveling.  I use a Blackberry Tour 9630 and a PC with Outlook 2007.  I have synced them effortlessly for years using Desktop manager.  I make changes to my ‘stuff’ on both phone and PC and when I sync - the most current ‘stuff’ gets placed on both.  Voila!  Not anymore.
    When I set up my iPad to work with iCloud things got screwy.  A LOT of my contacts just disappeared - mainly the ones I use frequently.  Now my Outlook 2007 calendar has three calendars on the screen:
    Calendar in iCloud - pink
    Calendar Merge Conflicts in iCloud - green in a tab behind the pink calendar
    Calendar - blue
    I use a cox email account and my blackberry gives me the choice when deleting an email whether to delete on the device or on the server.  I use that feature a lot when we are traveling for a few weeks.  It is nice to come home with no redundant emails on my PC.
    1-How do I combine all the calendars so I have the same thing on each device, Hoping to stay updated on each when I make changes
    2-Can the iPad email give me the option to delete from the server when viewing an email on a cox.net account?
    I am not an expert but fairly tech savvy and usually can get these things done. I need help!  I appreciate any thoughts or suggestions - Thanks in advance

    Make sure all content is transferred and device is backed up before you update.
    Transfer purchases
    http://support.apple.com/kb/HT1848
    How to backup
    http://support.apple.com/kb/HT1766

  • Trying to use the Tour 9630 with Outlook 2003 Calendar, Memo/Notes & Tasks. Can't Config & Complete....

    I would like to use my Outlook 2003 with my Blackberry Tour 9630 to use the Calendar, Memo & Task features instead of entering everything on the BB. I use my Outlook Express 6 for my email input and output. The Outlook 2003 is not connected to the internet for use but on my computer as a free standing application. Everytime I attempt to config the Desktop with Calendar, Memo & Tasks I get a "Option Values is unacceptable. Pls check options properties". I do pick MS Outlook as the application to connect but continuely get that message above when I am at the end of the config process at selecting NEXT. I would like to use Outlook 2003 if it is ok to use and connect. Or is there any other application that I can easily purchase for an easier connect and config too. Pls assist me. Ed

    Hello BklynBoy273 and welcome to the BlackBerry Support Community Forums.
    Have you entered any information into Outlook yet? 
    The BlackBerry communicates with the Outlook data folder, called a pst.
    KB02362 may offer you some help trying to get the sync configured.
    Let me know how you make out.
    Thanks! And have a great day
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • 2 Tour 9630 questions

    Hi
    I have the Tour 9630 what OS system should I be running?  Also, has the new OS fixed the ringtone problems?  Also,  should I install QuickPull and run it daily?
    Also, there is a delay from my inbox on my computer to getting emails on my phone...is this normal or is there something I can do?
    Thanks!

    1. Make sure linked selection is switched on. It's normally on by default. Leave it on. Little chain link button in the upper right of the timeline window.
    2. You can't drag and drop from iMovie. If you dragged from the finder you'll loading the original media file. iMovie, like FCE, is a non-destructuve editor.

  • Sync problem from Tour 9630 to iCal

    I just upgraded from a Curve to Tour 9630, v.4.7.1.57. I previously used the Blackberry Desktop Manager for Mac to sync and back up all my info. Now I find that while my calendar entries from iCal sync to my Tour, the calendar entries from my Tour do not sync into iCal on my iMac. Any ideas on what may be the problem? I would appreciate any help. Thank you.

    Might want to check if there are multiple calendars setup on the BlackBerry. I have seen this cause calendar entries created on the device to not sync back to the Mac in both BDM and Missing Sync...Limiting the BlackBerry to one email calendar has worked well for me.
    http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19240&slic...

  • BB Tour 9630 not tethering in Win8 CP; BB DM 7 Not installing on Win7SP1 x64

    First the Win8 issue:
    I can install and run Desktop Manager 7(DM7) in Win8 CP x64 just fine and dandy. The problem is that the phone refuses to connect to the internet via USB tether. In Device manager, under Modems, a Standard Modem entry is there and I check its settings (more on that later). I click on the Query Modem option, but I get repeated error messages about how the modem is unresponsive, etc. I have done everything except take a sledge hammer to my phone and system, but still nothing.
    It gets better:
    My wife's PC is Win7 Pro SP1 x64 and her phone (also a Tour 9630) and mine BOTH tether just fine and dandy, thank you (as a matter-of-fact, I am writing this while tethered). I have compared every single setting on her PC and mine and can verify that all settings are the same. Querying the modem yields expected results.
    Stranger yet:
    OK, so I figure maybe it just won't work in Win8 at the moment, I am dual-booting Win7/8 on my machine, and I know that, for whatever reason, tethering stopped working on my Win7 machine long ago. I figured that somehow the system got botched, so I decided to reinstall Win7 Pro x64 SP1 on my machine and then install DM7. The problem is that during the install process, the install manager says that the installation will be halted because the installation files could not be verified! WTF? I have downloaded the DM7 software twice and still nothing.
    Now, the reason I am tethering in the first place is because AT&T decided to cut-off both phone AND DSL service when I ported my number to Ooma VoIP, and Comcast won't be out here until the 15th! In otherwords, we have ZERO broadband capability outside of tethering at the moment.
    I tried using her phone on my PC but still saw the same results...failure.
    In DM7, I setup the Mobile Internet options and choose Verizon Wireless as the carrier.
    I also cannot setup a connection manually as it still fails (probably because the modem is not 'on'). Ironically, Device Manager states that the device is working properly and there are no conflicts that I can see!
    PS: I read a post on here that talked about how to resolve the validation issue I am having, but I guess if one doesn't have internet access, it won't work (yeah I tried it and the certificate won't install/be verified).

    FOUND THE SOLUTION:
    http://tekblogs.com/tb/2007/08/18/vista-driver-problems-installing-a-usb-media-reader-a-solution/
    My %SystemRoot%\INF folder was missing usbstor.inf.  By going to a file repository in the "Windows\System32\DriverStore\FileRepository" and finding usbstor host folders, i was able to get a previously used .inf file to point Windows in the right direction. 
    This is most definitely a *Windows* issue.  I had no troubles with upper and lower filters in the USB CLSID in the registry, so somehow the correct inf file was deleted and I was only able to find it in the repository.
    Just a note: Roxio manager basically creates a virtual disk for its own internal use, using the RIM_USB.sys driver to communicate with the hardware.  CreateFileMapping system calls are used to map this device for reading/writing.  So Roxio can work without Windows explorer ever seeing it.  Windows NEEDS the usbstor.inf to be able to install the correct USB drivers in order to access the volumes on the BB.
    A moderator should sticky or tag this post, because this issue is very widespread and I only found the solution after 2 weeks of searching. 

  • Blackberry tour 9630: registration problem.. please help me :)

    Hello goood day sir/maam. I am from the Philippines and I need your help.I dont know how to start this matter but ill try my best to give out all the problem details. I have a blackberry tour 9630 and its an openline phone from Verizon US, and my network carrier is talk n' text, during the first months of using it, it was good, i can open my email, do social networking and bbm.. My APN settings is http://m.smart.com.ph by the way. So here's the problem, last sept 12 2011, I inserted a different sim card coz i need to get some contact from my old sim card.. now when i inserted my Talk N' text sim card, i mean when i brought back my original sim card.. my bb messed up,, i cant have my bb registration, i cant use my email, and cant do bbm anymore.. I tried researching from different websites, tried calling the customer service support from my network carrier, did this and that, changed my APN settings from http://m.smart.com.ph to blackberry.net,,, and still nothing happened.. I really need your help guys and girls.. its been like 10 days already since my bb tour is useless. thank you so much.. who ever read this, please help me. your advice is badly needed  

    I don't recall a "download' screen in the Desktop Software.
    It should allow you to INSTALL, if you have the operating system file itself already installed to your PC.
    Do you?
    Also, have you tried using the BlackBerry AppWorld to download BlackBerry Maps?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem - Can't make phone calls with my new Tour 9630

    I just bought a new phone - Tour 9630.  Its a brand new phone on Sprint. 
    Now I am in India using this phone on Vodafone and all the services are on, I can send and receive emails, texts, go to websites and download stuff BUT I cant make any calls from that phone.
    Everytime I try making a call, it just disconnects after 2 seconds as if it was not registering anything.
    What I tried:
    Change the mobile connection to GSM only and hard reset the phone - DID NOT WORK
    I tried calling service provider who mentioned all my services are working fine
    I tried changing the sim card on the new phone - DID NOT WORK
    I used my Vodafone sim in another - Works fine but not on the new phone.
    I called blackberry support at vodafone - they say I might have to update the OS, which does not sound as music to my ears because this a new phone.
    I rebooted the phone million times - DID NOT WORK
    I wiped the phone and reinstalled everything - DID NOT WORK
    Checked and changed all the setting and tried making calls - DID NOT WORK
    Anything you could do to please help me so that I can make phone calls will be highly appreciated.

    My issue has been taken care of. It seems that Sprint has had an issue with the phone number prefix 238 in the 24151 zipcode. I ended up having to change my phone number and put my phone number under a new zipcode. It all works awesome again. Thanks.

  • Do you have an app for my blackberry tour 9630 sprint phone?

    Do you have an app for my blackberry tour 9630 sprint phone?

    The only app currently available for Blackberry is the HP ePrint Service.
    However the app is not intended for the consumer user,
    It will allow you to print to public printers locations or for large contracted organizations. it will not allow you to print to a printer on your home networkl.
    In order to print to your own printer, the only possibility currently provided by HP is by emailing to any printer which support ePrint.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • 8530 Curve vs Tour 9630

    I have an 8530 and just inherited a Tour 9630. The Tour doesnt have wi-fi, but is that necessary? Which is a better phone?

    Hello twilson73,
    Each BlackBerry have their differences and if you want to know what each device has, you can do a comparison here.
    As for Wi-Fi, it's not necessary but a nice feature. You can use a Wi-Fi network to browse the web, stream videos or in the case you don't have network coverage to still use data for email, BlackBerry Messenger etc.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • BB Tour 9630 VZAccess Manager problems

    I've, once again, lost my tethering connection via VZAccess Manager.  I've, once again, removed VZAccess Manager from my laptop and reinstalled it.  This has worked several times in the past, but not this time.  Looking for suggestions on how to restore my tethering/modem ability.
    Thanks!

    I have provide some information below that may help with your tethering connection to VZAccess Manager.
    I would advise to download the newest version of VZAccess Manager. I have provided the downloaded link below:
    ***Please be sure that you have completely uninstalled the previous version before installing the new version.
    http://www.vzam.net/download/supported.aspx
    -Under the category PDA/Advance Devices select the link to the version that is compatible with your OS (ex. Windows 7)
    -Select the link
    -Enter your 10 digit Verizon Wireless number
    -Select download now and save the file to your desktop.
    ***If you are running VZAccess Manager version 6 or lower and do not want to update the version (complete the steps below)
    Download and Install the Blackberry Desktop Manager. I have provided the link to download below:
    http://www.vzam.net/blackberry/
    -Select Personal Email (If you are not on a BES (Blackberry Enterprise Server)
    -Select your device model type (BB Tour 9630)
    -Enter your 10 digit Verizon Wireless number and select download on the bottom right-hand corner of the page.
    -Once the file is downloaded, install the Blackberry Desktop manager and open it.
    -Once it is open, tether your device to your computer and desktop manager and it will update the information. You may minimize the menu once it is complete.
    ***Blackberry Desktop manager will contain the driver necessary for tethering your Blackberry Tour
    ***Try untethering and pull your battery on the Blackberry device. Place the battery back into the device and allow it to boot back up (this may take 3-5 minutes). Tether your device once again and retest.

  • Bb tour 9630 used with hyperterminal or procomm plus as an out dial modem

    Trying to use Balckberry Tour 9630 tethered with usb cable to laptop as a regular dial out modem.  I am using hyper terminal and Procomm Plus.  This connection is not to an ISP but to modems connected to other equipment.  Any input to make it work would be greatly appreciated.

    Trying to use Balckberry Tour 9630 tethered with usb cable to laptop as a regular dial out modem.  I am using hyper terminal and Procomm Plus.  This connection is not to an ISP but to modems connected to other equipment.  Any input to make it work would be greatly appreciated.

  • BB Tour 9630 battery keeps draining

    Hi:
    I'm having a problem with my Tour 9630 battery draining.  When it first started was shortly after installing an animated theme, which I deleted later.  That solved the draining problem for about 2 days and then the battery started draining again.  I have deleted a number of apps that I thought might have been the culprits but the problem is still on going.  The battery will drain even if I power off the phone.   I took the phone and battery to the Verizon store where I purchased the Tour where they checked the phone and battery and said everything looked ok, they recommended doing a battery pull and see what happens.  I pulled the battery and that stops the draining until  I use the phone and then the draining starts again.  As it is now at night I power off the phone and put it on the charger but it usually will drain when I have the phone holstered during the day.  Does anybody have any ideas what might be happening and how I might fix this problem?
    Thanks;  Jon

    Hello Jon,
    In this particular case I would recommend performing a clean reload of the BlackBerry Smartphone software.
    First step would be to create a back up of your BlackBerry. To do this please open BlackBerry Desktop Manager Software and connect your BlackBerry Smartphone. Then click on Back Up and Restore Icon and select Back up. Make sure to note the location of the back up as we will require to access it to restore data after the reload process is complete.
    Once the BlackBerry Smartphone is backed up please follow the attached knowledge base article to reload the software on your BlackBerry Smartphone.
    Link: http://www.blackberry.com/btsc/kb11320
    Upon completing the reload of the software I would ask that you monitor the devices battery levels prior to doing a restore of the backed up data. If you synchronize the BlackBerry Smartphone you can resync to get your organizer data back on the device.
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Transferring Email Filters and Other Settings to a New BB Device

    I will be upgrading/replacing the BB device of one of my users. He's got a lot of email filters and personal setting preferences (i.e. ring tones, speed dial,etc.) Can I transfer the settings and filters to his new BB?
    I tried transferring it through the BB Desktop Mgr > Device Switch Wizard but it messed up the Messages/Corporate Email. After syncing the device with the BES he got double copy of the emails that are currently in his Inbox.
    Thanks in advance!
    Solved!
    Go to Solution.

    You can do a Backup of the old, and then a selective restore from the backup to the new device...
    DM > Backup/Restore > Advanced.
    Select only those preference databases you desire (i.e., Address Book preferences, Speed Dial, etc.).
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for