Toy story toons unable to redownload

Hi
I bought two toy story toons short movie Small Fly and Hawaiina Vacation during iTune 12 Days of Christmas sale.
Now I try to redownlaod it again into my iPhone/iPad it does not work, and if I try to "insttall" it thrugh iTune, it said cannot be copied.
Does anyone else has the same problem?
Both movie is in my compuer.
Thanks and Regards,
Stephen

I cannot help you other than to say I have exactly the same problem and have been trying to resolve it for over an hour now with no luck.
Besides unplugging and replugging in my ATV I have also tried:
- resetting my password to the same thing
- resetting my password to something else
- creating a new Apple ID and trying to use it
None of this works.
At this point I am guessing that Apple's servers are hosed and the error message is just incorrect. Hopefully they will fix the problem at their end over the weekend.
And yes. Holy crap this is frustrating is putting it mildly.
It amazes me that just a few hours ago I was playing with FaceTime and thinking very positively of Apple, but now I'm just ****** at what is clearly a screw up on their part.

Similar Messages

HT201272 Have movie that I redeemed Toy Story 3 on one of my authorized computers but it wont' show up in purchases and my kids lost the code..please help

I need help recovering a few movies that I have on an authorized laptop but itunes doesn't recognize. I can even transfer them to the ipad but can't get itunes to recongnize them as purchased. Rio, Up and Toy Story 3 are the movies. I don't have the redeem code for two of them because the kids lost them so I can't redownload. Please help..this is ridiculous. I own them already but not showing up...I though Apple was suppose to be user friendly...
Thanks

With patience it may be that some or all of your previous movie purchases will be added as Apple renegotiate the distribution rights in various regions.
Alternatively you could approach the iTunes Store support team and ask them if they can requeue your old purchased movies as you failed to backup the data from your retired computer. There is some evidence that they have done this in the past for music but I've no idea whether or not they have any discretion over movie content.
tt2

TS1702 I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. Not wo

Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!

User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/

HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
I nee an easy way to resolve this with Apple.

why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

I purchased Toy Story 3 on my old PC. I tried to find it in my purchased list on my new PC but I cannot find it.

On my old PC, I have Toy Story 3 installed on my iTunes. But now I have purchased a new PC and scrapped the old one. I downloaded iTunes and re-downloaded all my previous purchases. But I could not see Toy Story 3 or any of my other movies there. Help please!

With patience it may be that some or all of your previous movie purchases will be added as Apple renegotiate the distribution rights in various regions.
Alternatively you could approach the iTunes Store support team and ask them if they can requeue your old purchased movies as you failed to backup the data from your retired computer. There is some evidence that they have done this in the past for music but I've no idea whether or not they have any discretion over movie content.
tt2

I have recently purchased Toy Story 3 in HD for my Ipad 2, however, I cannot view it in full screen. Why is this ? Can anyone help

I have recently purchased Toy Story 3 in HD for my Ipad 2 but cannot view it in full screen. Why is this ? Can anybody help

Don,
Do you have iTunes installed on your laptop? If not, I think you will need it to see your laptop photos on AppleTV.
After installation, on the menu bar go to Advanced -> Choose Photos to Share and then select the folders you want.
In respect of printing, only a limited number of recently available printers are compatible. There are Apps which work around this, but I'm not able to recommend one.

My toy story app will not open

Toy Story read along app, I've tried downloading it 3 more times, tried resetting the Ipad but nothing. My daughter who has Autism is very very upset because it isn't working. We just got the Ipad this week end, please help

Hi. I've been having the same problem. You just have to update the app. Go into the App Store and search for Toy Story, it will say update. Click it and it is fixed!

Anyone having problems playing Toy Story 3 - iTunes Extras ?

I've downloaded Toy Story 3 and the iTunes Extras won't work on my Apple TV.
It all plays fine on my iPad & MPB.
Deleted the iTunes extras file and it plays on ATV.
I raised with iTunes support who sent the file down again, however 2nd version also does not play.
Anyone else getting this issue ?

Other iTunes extras play just fine on my AppleTV - just Toy Story 3 does not.

Unable to redownload Fireworks CS4

I am registered for Fireworks CS4 which is listed in my products, but it is not listed in my order history although it was purchase from the store, so I am unable to redownload it.

You can download the trial version of the software using the link below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

I'm unable to redownload my purchased music

I'm unable to redownload my purchased music. Purchased music in the store shows downloaded not the cloud and it's not on my machine. I accidentally trashed it and emptied the trash. I use OSX Lion

If you deleted the files from the Finder, and not from in iTunes then you need to also delete the tracks from iTunes. After doing so the tracks in the purchase history will be downloadable.

Toy Story Collection Edition

Hi Apple,
I was just wondering when the Toy Story Collection Edition will becoming avliable on iTunes Store, as i'd like to purchase the bundle pack instead of buying indvidually; i've seen this advertised a few months back, but haven't seen it again since?
Cheers,
James

Jamalam10 wrote:
Hi Apple
This is a user-to-user forum: you aren't talking to Apple here, and we don't know any more than you do about their future plans (in any case it's up to Disney rather than Apple and quite possibly if you asked them they might be able to give you some information).

Unable to redownload purchased history

Hey there,
Whenever I try to redownload my purchased history from either the webpage, or my phone. the page redirects me to a payment site. or when using the phone it tells me "Service unavailable".
I just jumped onto a Lumia 920, and I would really like to get my purchased music on there. Is there any way you guys can help me?

Hey there.
I tried the nokia music player, music.ovi.com using IE and Firefox and the built in Nokia Music App on my Lumia 920, none of them allow me to redownload the music. Nokia Support told me I was out of "download credits" which sounds a bit off to me.
I purchased the music apart, not using a service like Unlimited.
As soon as I look at my downloaded history on the page, All albumdownloads (except one) are greyed out, as if the album is unavailabe.
The other one (the Dark Knight Rises Soundtrack) just freezes when I try to download it.
When I try to repurchase the albums, I just get to a payment page, not mentioning that I already bought the album.
I already reset my previous phone, so I am unable to copy it from there unfortunately.

Previous Purchase in Library as an 'error' file, unable to redownload.

I have several television shows that I have purchased. They are in my Library as icons. When I click on them to try and play, the error message comes up that "cannot find the original file'. When I look at the items as a list, there is an exclamation mark in front of the titles of the shows that this happens to.
When I go to My Account and look up my Purchase History, I can find them all, including Order number and Invoice Number.
When I go to my Purchased History (at the bottom of the main iTunes page), some are in the List but are marked as "downloaded", and some just don't show up in the List at all.
When I go to the items in the iTunes store, it is asking me to repurchase (instead of download). I haven't tried it yet, do not feel like paying for something a second time.
Apple "support" gave me a link or asked me to call the support line (for a fee).
For the first time, I am regretting using Apple products.

Something vaguely similar happened to me. I was asked for my password when syncing my iphone and then an album i bought from iTunes in 2008 was for some reason re-downloaded. I didnt think too much of it at the time as random songs are occasionally redownloaded when syncing and their play counts reset, though I'm not usually asked for my password. However the album would not then sync with my very old ipad, the new song files appeared to be corrupted. Great I thought, but I'll redownload from my purchased items. But no sign of the album there although other purchases from that time are in the history. Two videos from the album also would not sync with either phone or pad and then the entire album would not sync with either device. (as you can imagine I tried syncing with both, several times)
After a lot of guddling about burning a cd from another laptop and reimporting, as plain old AACs, finally it occurred to me to restore the album from Time Machine, and all seems ok now, but no thanks to iTunes or its store... what is going on?

Unable to redownload OS X Mavericks to make bootable USB flash disk

Hi,
I'm trying to redownload Mavericks from the App Store so I can make myself a bootable USB so I can do a clean install. The only problem is when I click on the download button for Mavericks from with Purchases, I get prompted with a message saying that "Mavericks is already installed, but if I wish to continue downloading the installer, click continue." But when I do, I just get a spinning loader up top, and nothing starts to download... I've tried pressing Atl or Command C (which was offered as a solution on another thread but just throws back an error ding sound at you when you do).
Does anyone have an idea of how to get around this or another way of downloading the installer?
I'm starting to feel like I'm banging my head against the wall here...

I ran into the same issue - downloaded and installed Mavericks yesterday, but forgot to save the download first so I could make a USB installer. When I went to re-download, I got the "Mavericks is already installed..." message, clicked Continue, the wheel at the top of the window started spinning, and then...nothing. I let the wheel spin for the better part of an hour several times without seeing any progress. Neither restarting App Store, nor Control-clicking the 'Download' button, nor attempting to download from the 'Purchases' tab succeeded in starting the download.
I decided to try temporarily spoofing my OS X version, and it worked! Here's a step-by-step:
1) If it's currently running, close App Store.
2) In a Finder window, navigate to System/Library/CoreServices (you must have Finder set to display hidden and system files as detailed here: https://discussions.apple.com/thread/4505509).
3) Copy 'SystemVersion.plist' to your Desktop, and then rename the copy to 'SystemVersionNEW.plist'.
4) Using TextEdit, open this copy of the file, and change the system version listed under the 'ProductUserVisibleVersion' and 'ProductVersion' fields to something lower than 10.9 (I used 10.7, but I suspect anything lower than 10.9 would work).
5) Save the file on the Desktop.
6) Copy your newly edited 'SystemVersionNEW.plist' into the System/Library/CoreServices directory.
7) At this point, run App Store. Leave it at its initial welcome screen, which today is showing the big 'OS X Mavericks' banner at the top.
8) Now go back to your Finder window(s), rename the original file to 'SystemVersionOLD.plist', and rename 'SystemVersionNEW.plist' to 'SystemVersion.plist', effectively replacing the original file with your edited version.
* Note here that in order to rename the original 'SystemVersion.plist' file, you will probably have to edit its Sharing and Permissions settings by Control-clicking on it, selecting 'Get Info', scrolling down to the bottom of the info window, clicking the lock icon, entering your password, and then changing all the entries in the 'Sharing and Permissions' window just above the lock icon from 'Read Only' to 'Read & Write'. (Once you finish the process and your download has started, you can go back and change permissions back to 'Read Only'.)
9) Go back to App Store and click on the OS X Mavericks banner (if you don't see the OS X Mavericks banner at the top of the window, just do a search for 'Mavericks' and click on 'OS X Mavericks' when it comes up in the search results). If everything has worked as it did for me, you'll now see a 'Free Download' button, instead of 'Download'. Click it, then click 'Install' and your download should begin.
10) As soon as the download appears on your Launchpad with a progress bar, you can go back to Finder, delete 'SystemVersion.plist", and rename 'SystemVersionOLD.plist' to 'SystemVersion.plist', replacing your edited version with the original.
As always, it's a good idea to be careful when editing system files, and make backups before changing anything.
Note that you must have App Store running already before renaming the original 'SystemVersion.plist' file; if you make the change in step 8 and then try to run App Store, it will throw an error and won't start.

Unable to redownload songs

I have songs that I would like to redownload, but it wont let me because of an order that has yet to be paid and I refuse to pay it and I just want to cancel that order

Contact Apple: https://getsupport.apple.com/

Toy story toons unable to redownload

Similar Messages

Maybe you are looking for