TPM 1.2 UEFI Preboot Interface Test Fail

Dears,
My platform is Asus H97-ME, the TPM chip is NPCT420
It encountered a test fail in TPM 1.2 UEFI Preboot Interface Test.
Fail was occured in Run Test, and the result is PreOSTestWrapper.ParseAndLogFile Fail
Did anybody knows how to pass this failure? Why does it happen?
Thanks a lot.

Make sure that the secure boot is turned off.

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    I'm sorry, I have no idea. I suggest sending a test case that
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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

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    This question was solved.
    View Solution.

    Hi,
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    The drive on the link below is an example of one that would be fine for your notebook.
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    The procedure to replace the Hard Drive starts on Page 57 of your Maintenance & Service Guide.
    Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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