Trace Prank Calls

Yesterday I received close to 40 prank calls from a few different numbers. Although I'vd added them to the incoming call block feature - would like to find out who these kids are and if there parents know what they're doing.
I've filed a police report with the local police, but they can't help me trace the numbers. It's the same kids using different voip phones. Please need someone's help from Verizon to track these people as polite words haven't worked.
I did *57 after a few of the phone calls, but the calls were coming till 1 am and the only way to stop them is prosecute them. Please help.

Hi sanj82,
Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.
Regards,
AnnieS

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I get a prank call, but the ID of the incoming call is from a person on my contact list. But they didn't call me. How do I know this? Because they were in the next office and we checked our phones at the same time.

well im just saying it was possible, not saying that they did, it could have been an accident for all i know, but the facts still stand that if someone called you thats on your contact list its going to show up as that person, still no exceptions

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Contact your carrier and ask them.

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Hi,
The upgrade is on phase EU_IMPORT5 and it seems to run for a long time. But am afraid it this is really true. When I look in the file: E000006.DPR I find the following:
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(DB) INFO: connected to DB
(DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): WE8DEC
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(DB) INFO: DOKHL^0 created #20081003125948
(DB) INFO: DOKIL~ created #20081003125949
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Thanks in advance
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>Exit ?
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Hi,
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When we run ./R3SETUP -f DBEXPORT.R3S getting the below error:
INFO 2011-06-10 05:17:46 R3SZCHK_IND_ORA R3ldctlDo:0
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Regards,
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Regards,
Mat

For Tracing the calls on IP softphone you can refer the following document. This document has the following section
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http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/softphon/admin/ad_trbl.htm#1037447

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Trace This: Call Manager RTMT

Cisco Forum:
By any chance, might you know what the RTMT trace files reasons are for the below? I'm chasing a called Directory Number for which the IP Phone does not ring and the call goes directly to Unity Connection voicemail. The end user says the phone is not forwarded, etc. It just does not ring then they get the MWI of a new message.
The RTMT trace shows the call seemingly pointed to the DN but immediately forwarding to voicemail. Between the two occurrences are the line items below. I've yet to produce a Google search that defines what "2" (or another other digits) might be regarding the reason for the call redirection.
Thank you for your comments.
Dan
lastRedirectingReason=2
originalCdpnRedirectReason=2

Hi Dan,
Here are the Reason Codes for Busy, CFNA & CFWDALL. It looks like the user was on the phone
when a call came in and went directly to voicemail. I just tested these out and captured them as I went
along. Sometimes the MWI can be slightly delayed so this is a pretty common question from users.
"Hey...I was sitting here at my desk and my RED message lamp went on....
I missed the call and my phone didn't ring at all"
This used to happed to us on our old Octel as well
Call to a Busy DN - CFB
09:24:34, New Call, CalledId=5126, RedirectingId=5126, Origin=16, Reason=2, CallGuid=A8D82689ADB947708076173B9675D535, CallerName=Rob Huffman, LastRedirectingId=5126, LastRedirectingReason=2, PortDisplayName=CallManager-1-005,[Origin=Invalid],[Reason=Invalid]
09:24:35, AttemptForward
09:24:35, State - AttemptForward.cde!Dummy
09:24:35, Event is [NULL]
09:24:35, PHTransfer
09:24:35, State - PHTransfer.cde!LoadInfo
09:24:35, Event is [PCTREnabled]
09:24:35, State - PHTransfer.cde!RunRoutingRules
09:24:35, Event is [NULL]
09:24:35, ConvRoutingRule
09:24:35, State - ConvRoutingRule.cde!ConvRoutingRules_LoadInfo
09:24:35, Event is [TrueEvent]
09:24:35, PHGreeting
09:24:35, State - PHGreeting.cde!PlayGreeting
09:24:35, Call answered if needed
09:24:35, Playing greeting for Subscriber: bob
09:24:40, No DTMF received
09:24:40, Playing greeting for Subscriber: bob
09:24:40, Event is [RecordMsgEvent]
09:24:40, State - PHGreeting.cde!RecordMsg
09:24:49, Event is [NULL]
09:24:49, State - PHGreeting.cde!RunEditMsg
09:24:49, -->MessageEditing
09:24:49,         State - MessageEditing.cde!CheckMsgMenuOpt
09:24:49,         Event is [EditMessageMenuEvent]
09:24:49,         State - MessageEditing.cde!PlayEditMenu
09:24:49,         Event is [HangupEvent]
09:24:49,         State - MessageEditing.cde!CheckMsgLength
09:24:49,         Event is [ManyEvent]
09:24:49,         State - MessageEditing.cde!SendMsg
09:24:49,         Event is [TrueEvent]
09:24:49,         State - MessageEditing.cde!ConfirmSend
09:24:49,         Event is [HangupEvent]
09:24:49, <--MessageEditing
09:24:49, Event is [HangupEvent]
09:24:49, Idle
This is a Forward No Answer - CFNA
09:26:40, New Call, CalledId=5126, RedirectingId=5126, Origin=16, Reason=4, CallGuid=F65164E144E047FFB75F6343A68D6D3D, CallerName=Rob Huffman, LastRedirectingId=5126, LastRedirectingReason=4, PortDisplayName=CallManager-1-004,[Origin=Invalid],[Reason=Invalid]
09:26:40, AttemptForward
09:26:40, State - AttemptForward.cde!Dummy
09:26:40, Event is [NULL]
09:26:40, PHTransfer
09:26:40, State - PHTransfer.cde!LoadInfo
09:26:40, Event is [PCTREnabled]
09:26:40, State - PHTransfer.cde!RunRoutingRules
09:26:40, Event is [NULL]
09:26:40, ConvRoutingRule
09:26:40, State - ConvRoutingRule.cde!ConvRoutingRules_LoadInfo
09:26:40, Event is [TrueEvent]
09:26:40, PHGreeting
09:26:40, State - PHGreeting.cde!PlayGreeting
09:26:40, Call answered if needed
09:26:40, Playing greeting for Subscriber: bob
09:26:45, No DTMF received
09:26:45, Playing greeting for Subscriber: bob
09:26:45, Event is [RecordMsgEvent]
09:26:45, State - PHGreeting.cde!RecordMsg
09:26:55, Event is [NULL]
09:26:55, State - PHGreeting.cde!RunEditMsg
09:26:55, -->MessageEditing
09:26:55,         State - MessageEditing.cde!CheckMsgMenuOpt
09:26:55,         Event is [EditMessageMenuEvent]
09:26:55,         State - MessageEditing.cde!PlayEditMenu
09:26:55,         Event is [HangupEvent]
09:26:55,         State - MessageEditing.cde!CheckMsgLength
09:26:55,         Event is [ManyEvent]
09:26:55,         State - MessageEditing.cde!SendMsg
09:26:55,         Event is [TrueEvent]
09:26:55,         State - MessageEditing.cde!ConfirmSend
09:26:55,         Event is [HangupEvent]
09:26:55, <--MessageEditing
09:26:55, Event is [HangupEvent]
09:26:55, Idle
Call Forward All to VM - CFWDALL
09:29:49, New Call, CalledId=5126, RedirectingId=5126, Origin=16, Reason=8, CallGuid=3691A86D05BA4A08A3FFD009E416DFA4, CallerName=Rob Huffman, LastRedirectingId=5126, LastRedirectingReason=8, PortDisplayName=CallManager-1-002,[Origin=Invalid],[Reason=Invalid]
09:29:49, AttemptForward
09:29:49, State - AttemptForward.cde!Dummy
09:29:49, Event is [NULL]
09:29:49, PHTransfer
09:29:49, State - PHTransfer.cde!LoadInfo
09:29:49, Event is [PCTREnabled]
09:29:49, State - PHTransfer.cde!RunRoutingRules
09:29:49, Event is [NULL]
09:29:49, ConvRoutingRule
09:29:49, State - ConvRoutingRule.cde!ConvRoutingRules_LoadInfo
09:29:49, Event is [TrueEvent]
09:29:49, PHGreeting
09:29:49, State - PHGreeting.cde!PlayGreeting
09:29:50, Call answered if needed
09:29:50, Playing greeting for Subscriber: bob
09:29:54, No DTMF received
09:29:55, Playing greeting for Subscriber: bob
09:29:55, Event is [RecordMsgEvent]
09:29:55, State - PHGreeting.cde!RecordMsg
09:30:06, Event is [NULL]
09:30:06, State - PHGreeting.cde!RunEditMsg
09:30:06, -->MessageEditing
09:30:06,         State - MessageEditing.cde!CheckMsgMenuOpt
09:30:06,         Event is [EditMessageMenuEvent]
09:30:06,         State - MessageEditing.cde!PlayEditMenu
09:30:06,         Event is [HangupEvent]
09:30:06,         State - MessageEditing.cde!CheckMsgLength
09:30:06,         Event is [ManyEvent]
09:30:06,         State - MessageEditing.cde!SendMsg
09:30:06,         Event is [TrueEvent]
09:30:06,         State - MessageEditing.cde!ConfirmSend
09:30:06,         Event is [HangupEvent]
09:30:06, <--MessageEditing
09:30:06, Event is [HangupEvent]
09:30:06, Idle
Cheers!
Rob
"Every fool's got a reason to feelin' sorry for himself" - Springsteen

Trace a call

Hi everybody,
I would know if it's possible, like smalltalk, to get the instance of a method's caller.
for example, in Smalltalk, we can write:
needHelp: args
"Treatment"
self doAnotherthing. "self is the caller of the method"
Thanks for your replies

Thread.currentThread().getStackTrace()
look into that
edit: scratch that. won't give you a reference to the caller at all :-)
the real answer is "no", unless the caller passes "this" into the method, which isn't particularly probable or nice
Message was edited by:
georgemc

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Hi,
How to trace a call that is going through a GW which is also running a CME..It that possible first, if so what is the command in the CME router ?
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Regards
Allwyn Reuben

Hi Allwyn,
If you're troubleshooting basic call routing/dial-peer matching you will probably want to run a 'debug voip dial-peer'. If you're looking for more detailed information including Q.850 disconnect cause codes 'debug voip ccapi inout' is a good one as well. However, a lot of the debugs that you may be looking for will depend on what protocols and signaling types are running. Ex. 'debug isdn q931' is great for T1 PRI's, etc. Your exact call-flow is also required to define which debugs would be required to track calls going in and out of your system.
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ICM version : 8.0.1
CTIOS ver: 8.0.1
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Hi folks,
I am still facing this problem while transfering call from Agent to Script to Queue customer call with call variables. following are the logs i gathered first one is showing successful transfer while 2nd one appeared when the mention above error comes up.
First One: Successful Transfer
00:42:21:381 CTIOS1-ctios Trace: >>CG:[call.5000.33604262]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:33604262 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:03439111032 DNIS:42158 Dialed#:81112 ConnDevID:03439111032 RCallKeyDay:150210 RCallKeyCID:410 MsgID:eCallBeginEvent DvrKey:call.5000.33604262 ecc:(...) ICMEntUniqID:icm.150210.410 RCallKeySeq#:5)
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ICM : 8.5.3
CTIOS: 8.5.3
CUCM: 8.5.x

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I have a web service call (the service is hosted on the cloud so it's an external, permamnent domain) which works fine when I'm testing it locally using the Flex Buritto built in emulator or directly using my browser.
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this should point you on the right direction.
http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html
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<cross-domain-policy>
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setenv EVENT_10842 "server=inst1,inst2;user=scott,system;stmt=all;level=15"
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Hi All,
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Cheers
Jason

I would recommend you upgrade to CUPS 7.0.8 before troubleshooting.
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http://htluo.blogspot.com

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