Trace Route - Medal Of Honor Server - Bad Hop

Tracing route to 5e.b5.5d45.static.theplanet.com [69.93.181.94]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1] 
  2     4 ms     4 ms     4 ms  L100.NYCMNY-VFTTP-112.verizon-gni.net [98.116.47.1] 
  3     5 ms     4 ms     4 ms  G0-3-1112.NYCMNY-LCR-11.verizon-gni.net [130.81.105.230] 
  4    60 ms     7 ms     7 ms  so-2-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.29.12] 
  5     8 ms     7 ms     7 ms  0.so-0-0-0.XL3.NYC4.ALTER.NET [152.63.1.41] 
  6     7 ms     7 ms     7 ms  0.xe-7-0-0.BR2.NYC4.ALTER.NET [152.63.3.166] 
  7     8 ms    62 ms     7 ms  xe-10-2-0.edge2.NewYork2.level3.net [4.68.110.233] 
  8     8 ms     7 ms     7 ms  vlan51.ebr1.NewYork2.Level3.net [4.69.138.222] 
  9    15 ms    14 ms    14 ms  ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89] 
 10    21 ms    14 ms    17 ms  ae-72-72.csw2.Washington1.Level3.net [4.69.134.150] 
 11    27 ms    19 ms    17 ms  ae-71-71.ebr1.Washington1.Level3.net [4.69.134.133] 
 12    39 ms    37 ms    34 ms  ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 
 13    55 ms     *       56 ms  ae-7.ebr3.Dallas1.Level3.net [4.69.134.21] 
 14    57 ms    57 ms    54 ms  ae-14-60.car4.Dallas1.Level3.net [4.69.145.6] 
 15    52 ms    52 ms    52 ms  THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2] 
 16    57 ms    57 ms    54 ms  te7-2.dsr01.dllstx3.theplanet.com [70.87.253.10] 
 17     *        *        *     Request timed out.
 18    61 ms    79 ms    59 ms  po1.car03.dllstx6.theplanet.com [70.87.254.154] 
 19    56 ms    57 ms    57 ms  5e.b5.5d45.static.theplanet.com [69.93.181.94] 
Trace complete.
Can someone help.  For the last week I have had a bad hop.  I am responsible for monitoring the server for hacks and I keep getting a status server dump.  I never, never had this before.   Do I need to pay for a Tec to help me.  Let me know how I go about remedying the situation.  Getting really bad every day that goes by. Below is from Sunday.
Thanks for any advise. 
Tracing route to 5e.b5.5d45.static.theplanet.com [69.93.181.94]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1] 
  2     4 ms     4 ms     4 ms  L100.NYCMNY-VFTTP-112.verizon-gni.net [98.116.47.1] 
  3     5 ms     4 ms     4 ms  G0-3-1112.NYCMNY-LCR-11.verizon-gni.net [130.81.105.230] 
  4    60 ms     7 ms     7 ms  so-2-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.29.12] 
  5     8 ms     7 ms     7 ms  0.so-0-0-0.XL3.NYC4.ALTER.NET [152.63.1.41] 
  6     7 ms     7 ms     7 ms  0.xe-7-0-0.BR2.NYC4.ALTER.NET [152.63.3.166] 
  7     8 ms    62 ms     7 ms  xe-10-2-0.edge2.NewYork2.level3.net [4.68.110.233] 
  8     8 ms     7 ms     7 ms  vlan51.ebr1.NewYork2.Level3.net [4.69.138.222] 
  9    15 ms    14 ms    14 ms  ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89] 
 10    21 ms    14 ms    17 ms  ae-72-72.csw2.Washington1.Level3.net [4.69.134.150] 
 11    27 ms    19 ms    17 ms  ae-71-71.ebr1.Washington1.Level3.net [4.69.134.133] 
 12    39 ms    37 ms    34 ms  ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 
 13    55 ms     *       56 ms  ae-7.ebr3.Dallas1.Level3.net [4.69.134.21] 
 14    57 ms    57 ms    54 ms  ae-14-60.car4.Dallas1.Level3.net [4.69.145.6] 
 15    52 ms    52 ms    52 ms  THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2] 
 16    57 ms    57 ms    54 ms  te7-2.dsr01.dllstx3.theplanet.com [70.87.253.10] 
 17     *        *        *     Request timed out.
 18    61 ms    79 ms    59 ms  po1.car03.dllstx6.theplanet.com [70.87.254.154] 
 19    56 ms    57 ms    57 ms  5e.b5.5d45.static.theplanet.com [69.93.181.94] 
Trace complete.

sounds like something to contact the host of the servers, about....
Bob Robertson - Lighter Klepto - I steal lighters, not bandwith

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