Track ball won't move up

Help  The trackball will not scrool up.  Removing the battery & restarting doesn't work 

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Welcome to the Community
Please try contacting your Carrier and have the phone checked if it is a hardware issue.
Ron
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Similar Messages

  • Track Ball won't scroll up or down.

    The track balll on my BB Curve 8330 will scroll left and right but not up or down, which really limits my use of it. I tried taking out the battery, cleaning the ball with alcohol, turning it off and back on. The ball seems loose - not sticky. Would appreciate any help! 
    Thanks!
    Solved!
    Go to Solution.

    I took my BB back to the store where they replaced the trackball for $10 and it now works as it should. Since my warranty had long expired, I was pleased with that. Panic over!

  • Track ball won't rotate

    Hi, Can anyone help me with this problem with the tracj ball on the device?  I can make it go up and down(scroll through a list) but not sideways--any suggestions?
    Thanks!

    Hi kitmccarthy,
    Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry® questions. Like,
    BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.
    Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.
    If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version(Options -> About).
    This usually happens when dirts captures the trackball. Rotate the trackball against a rough cloth slowly. This may help you to remove the dirts cleared away from the trackball. If that doesn't heelp you need to think about replacing trackballs which can ordered online.
    Have fun and enjoy your stay!
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Tracker ball on 8900 will not move down.

    So my blackberry, which is on contract to orange uk has again broken. the problem is that the tracker ball will not move down. it moves from left to right and moves up but doesnt move down. you can guess this is rather annoying! I have had it fixed a few months ago for the same problem but it was a bit pricey! I was wondering could you help me with this?

    Try rolling it around on a baby wipe if you have one, if not some alcohol gel, or vodka on a tissue may work. Failing that you could take the trackball out and clean the sensors, it's fiddly but it does work. It's quite simple to do if you have the right screw drivers. I even managed it, and I'm a girl

  • Curve 8900 Track ball does not select (but moves properly)

    Hi, the track ball of my Curve 8900 does not select when pressed. When rolling it works ok. It seems to be a SW problem because I changed the sw version and it started to work again (not very reliable) and know it does not work anymore... Any idea what to do? Thank you very much!

    Hi, I have exactly the same problem written above. Is it really the only solution to by a media card? Why can I not download my pics from the internal memory of the device? Is there no way to download the pictures I have done until now without media card?

  • Track ball is sticking

    My track ball is sticking and won"t allow me to move down.  How can I fix it?

    Press FIRMLY down on the trackball and scroll the trackball IN the direction it does not want to move.
    And don't post questions in the Welcome & Introductions section of the forum, please.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Left Serial Track ball button doesn't aleways work in Firefox and T-bird, but works well in IE8 and other programs on this computer

    Sys=WinXP SP3, ASUS MB, Athelon X2 6000 CPU, 4 (3) gb mem.
    Intac Systems mouse trak track ball. This device works fine
    with all the other programs on my computer. In T-bird or Firefox
    the left mouse button often doesn't work for minutes at a time
    then works for a few seconds, then stops again. The right button
    works all the time, even when the left has stopped, as does the
    ball to move the cursor. Have reloaded the Microsoft serial
    mouse drivers and tested the mouse and all is OK.

    The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
    Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
    If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
    "Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
    You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
    *https://support.mozilla.org/kb/Private+Browsing

  • Flex 4 Chart title won't move when positioned

    Hi,
    I have an issue with my horizontal chart title in my Flex 4 bar chart--it just won't move when I try to position it someplace other than the default (which is center).
    I followed the example in the livedocs: http://livedocs.adobe.com/flex/3/html/help.html?content=charts_displayingdata_05.html, specifically the one using the 'titleRenderer" property of the AxisRenderer, and setting it to my custom AxisRenderer class. Here is my code:
    package classes.view
        import mx.charts.*;
        import mx.charts.chartClasses.ChartLabel;
        public class ChartTitleRenderer extends ChartLabel
            public function ChartTitleRenderer()
                super();
            override protected function updateDisplayList(w:Number, h:Number):void {
                super.updateDisplayList(w, h);
                this.setStyle("textAlign","left");
    Setting the textAlign property doesn't work. I have tried setting this property in the css as well and applying it directly to the axis, which also doesn't work. I have also tried "this.x = -100" etc, to no effect. Any ideas?
    Thanks

    Ray,
    To do the "masking" that you are referring to, I think that two Effects (explore each, to see which works best for you), will give you what you want:
    The Crop Effect, applied to the Still Images in Video Track 3. This Effect can be Keyframed to change, as is required over time.
    The 4-Point Garbage Matte Effect.
    If the Still on Video 2 is sized to the Frame of the Project, say 1920 x 1080 for Full-HD, it will "cover" the Video on Video Track 1.
    Note: it is best to Scale the Still Images to very close to what you want/need, in PS, or PSElements, prior to Import. What you are doing with the Still Images in Video Track 3 is creating a PiP (Picture in Picture). This ARTICLE goes into more detail on
    Good luck,
    Hunt

  • Mouse Track Ball only working in one direction

    Hello,
    My Mighty Mouse is 3 months old and now the track ball is only working in one dircetion.
    When I move the ball forward I hear the distinct sound and the scroll bar on e.g. Safari moves, but when I reverse there is no movement on the screen.
    I don't hear the same sound as when I move the track ball forward.
    I have tried to reboot but no improvement.
    Have someone seen teh same issue? Is the solution to simply replace the mouse?
    Thanks / Christer

    Use the instructions in this article to clean the mouse.
    (15069)

  • Mighty Mouse track ball button

    I have been using Snow Leopard for a while and one of the things that I like the most is that I can choose what I want to see in my screen when I move my cursor to the lower right or left corner.
    I have it set up as to SHOW ALL WINDOWS if I move my cursor to the lower right corner, well after I moved to LION that is no loger an option, instead of showing all windows open all it shows are the open windows open of the same application only, How can I set it up the way it was before, is there like a script or something.
    also can it be set up so when I click the tracking ball on my Might Mouse to show ALL windows and not just the program windows?

    I've read all the posting about this..in recent months I've been cleaning the track ball 6,7,8,9....times every day. I had planned to buy a wireless Mighty Mouse but not now, it'd be cheaper to sit in front of my Mac bashing my testicles with a mallet for the same effect. Apple, this is an utter design disaster. Like Joachim says, why not a mouse we can open and clean easily, or a larger, more robust track ball mechanism? I'm off to but a mouse by anyone but Apple...
    G5 i-Mac   Mac OS X (10.4.9)  

  • Curve 8310 - Tracker Ball Grease Problem

    Stupid me clicked on the tracker ball to read an email with greasy fingers.  Although I can still move the ball in all directions, I cannot click on anything.
    I've tried taking the battery out, although I don't know what difference this would make, and still got a problem.
    If I was to buy a replacement tracker ball, would it make any difference, or have I damaged something inside?
    Last time I'll use the phone whilst stealing a greasy roast potato out of the oven!

    You can try using a Q-tip/cotton swab that's been dampened (not soaked) with alcohol and, as you spin the trackball in all directions, make sure the swab remains in contact with the ball.  By doing this, you'll at least be cleaning off the trackball of your greasy mess, and hopefully removing other gunk around/beneath it.  Again, try not to get any alcohol on the casing (so your shiny finish stays shiny), which is why I say squeeze the swab of its extra alcohol so that it's just damp, not soaking in it or dripping with it. 
    If that doesn't work for you, then your next bet would be to pop out the trackball (carefully) and clean the area.  Here's a site that explains how to do it:
    http://www.bbgeeks.com/quick-tips/how-to-clean-your-blackberry-trackball-88916/
    Good luck!
    P.S. - Pls. give me KUDOS on this post if the above works for you, and mark the issue as Solved. Thanks!
    ~^~ CrypticAzn ~^~
    - Pls. click on the LIKE button of this post if I was able to help you in some way. Thanks!
    - If I've helped resolve your issue, don't forget to go to the top-right of this post and click on "OPTIONS > ACCEPTED SOLUTION". Thanks!
    - See my profile for helpful links!

  • Track ball mapping

    When I push my track ball now instead of acting as the enter key, it pushes the w and e keyes.
    Help?

    Press FIRMLY down on the trackball and scroll the trackball IN the direction it does not want to move.
    And don't post questions in the Welcome & Introductions section of the forum, please.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Track ball scrolls in opposite direction after installing Lion

    After upgrading to Lion OS, my track ball on my mouse moves the screen in the opposite direction.  What up?

    In System Preferences - Mouse
    DESELECT - Scroll direction natural!!!

  • Track Ball sticking

    Hi,
    Does anyone else have problems with the track ball? Mine is loose but when I track left it is slightly sluggish and when I press it down, it wont always work and respond....
    Any advice grateful!

    You likely have dust or lint under the trackball... if it is stuck, try pressing FIRMLY and rolling IN the direction it doesn't want to move. That is the recommended fix.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Trackpad won't move curser mouse does. Left and right click working fine

    Hello everyone,
    I have a problem. Out of nowhere my trackpad won't move the curser anymore. Connecting a USB mouse does. Left and right click are still working fine. Any ideas of how to fix it?
    Thanks
    Dave

    Hey there DaveDaMac,
    It sounds like your built in track pad is not responding at all, but your USB mouse works without issue. I recommend the troubleshooting in this article for you named:
    Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues
    http://support.apple.com/kb/TS1248
    Try disconnecting the MagSafe connector from the computer and check the trackpad function. If the trackpad becomes responsive again, improper grounding may be the issue.
    If a two-prong AC plug is being used with the power adapter, try using the three-prong power cable that shipped with your computer and plug it into a grounded outlet.
    If the issue persists, make sure the third prong is present and do not use an adapter to enable the three-prong adapter to be used in a two-prong outlet. Note that the ground in the three-prong outlet may not be connected. This is common in older homes or buildings with replaced outlets. In these situations, the three-prong power cable will not improve trackpad responsiveness.
    If a grounded outlet is not available, rest your palm on the palm rest when using the trackpad. This should enable the trackpad to function properly.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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