Track gift certificate email purchased for iPad mini
I purchased 2 gift certificates for my 2 grand children, 1 each value £10:00 & sent them to their parents, by email now wish to track the gift certificates, to let the grand children purchase apps. Can you help?
Thanks Ian Perry
The only thing you can see is if they've redeemed the gifts, and to do that you need to use iTunes on a computer. That status would appear in the Purchase History for the gift. See:
http://support.apple.com/kb/HT2727
Regards.
Similar Messages
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I purchased a gift certificate through the iTunes store and although I can apparently re send it, I cannot tell if it has been redeemed.
Does anyone know the navigation to check if it has been redeemed?
thanksProbably not, but go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
Should you ever need to resend a gift in the future, follow the procedure detailed here:
http://support.apple.com/kb/HT1541
Regards. -
I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?
Chris CA, 62,910 points. Dang...that's a lot of support. Before I start, let me say Thank You! You need to answer a lot of people's questions to achieve that.
1) You slightly misunderstood my letter through no fault of your own. It was a generic compilation of information submitted by members of this discussion turned into a letter by me for use on the Apple Feedback site. I myself did not receive an e-mail. I actually was prevented from purchasing any more iTunes gift cards at a certain point and was given a cryptic response from the iTunes store that my request could not be processed. It was only after investigation on my part that I found out the reason was the $100 max per 30 day rule. I'd try to find where in the Apple's support site I did find that information...but, well, you are just going to have to trust me. However, others in this discussion stated they received the information in an e-mail. I used that fact in my letter as it seemed to create a less "cumbersome" feedback submission.
2) "Why look for iOS apps?" That's a good very good question! I miswrote. I should have said "OS X apps." That is where iTunes is located on the Feedback Site. Good catch. As you know (62,910 points is a lot of "knowing"), when you submit feedback you must click on the item of which you are going to write. I must be so ramped up for the impending release of the new iPhone that I had iOS on the brain. My bad. :-)
3) In all the time this discussion has been alive (over a year), and in all my googling, I never read about an option to contact iTunes support and ask them to remove this limit from my account. It is too bad you didn't come to this discussion when it started in May of 2011 to offer that piece of advice! Surprisingly, that information wasn't anywhere on the Apple site where I read about the $100/30 day limit. Maybe it is there now. But, it sure wasn't there when I read it. It would have been very helpful.
4) You say "(which they can do and often have done for many people here)." I am curious, what do you mean by "here." Not "here" as in "here in THIS discussion forum." Right? I don't see anyone in this discussion aware of that information and posting it for others to read. By "here" I assume you mean the ENTIRE Apple Support Community. Unfortunately, until you arrived on the scene, none of those from that gigantic "here" came across THIS discussion to share their good fortune and knowledge about removing the $100 limit on iTunes gift card purchases per 30 days.
Well, I think that wraps it up for another day. I am off to iTunes support to get this limit removed from my account.
Adios amigos!
Mr. Luigi -
I have recently purchase the ipad mini and the ipad air while trying to set up face time neither one onf them have the phone number associated witht the data packages that they came with on the network.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I purchased an IPad Mini for my mother-in-law. I used my Apple account since she didn't have one. I need to open an account for her and change the account on the IPad Mini from mine to hers. Can anyone point me in the right direction to get this done? Thanks.
Best way
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661http://support.apple.com/kb/HT5661
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_UShttp://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311http://support.apple.com/kb/ht1311
How to Delete an Apple ID
http://www.wikihow.com/Delete-an-Apple-IDhttp://www.wikihow.com/Delete-an-Apple-ID
Apple ID Support - Manage Account
https://www.apple.com/support/appleid/manage/https://www.apple.com/support/appleid/manage/
Create an Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleIdForIK B?localang=en_US&path=https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleIdForIK B?localang=en_US&path=
Cheers, Tom -
I have an IPad 1st generation with a camera cable and extra long charging cable. I just purchased an IPad mini. Is there some sort of adapter I can purchase to use these my camera cable and charging cable?
Check these cables out:
http://store.apple.com/us/browse/home/shop_ipad/ipad_accessories/cables_docks -
I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. I am currently still within the 14 day return/exchange window but how can I exchange it if the new ipad mini release date isn't until "later in November", which would be beyond the 14 days from my purchase date? If apple announces a new version of a product you just purchased but won't actually release it for more than 14 days, how can you possibly exchange the one you just bought? Is my only option to return the one I bought on the 10th (so return by 10/24) and then not have an iPad until the new one is available for purchase? Or would it make any sense to return the one I bought, get a new one, which would presumably have another 14 day return window, and then exchange THAT one for the new ipad mini w/ retina when it comes out (hopefully within that second 14 day window)?
Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.
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I have purchased an iPad mini and it will not join my wifi network. Any ideas?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Sound issues with recent 8.3 update for Ipad mini 2
So recently I purchased an Ipad mini 2 32 gb tablet. I saw there was an software update and processed it right away. That completed fine but what I found that when I was running the new Mortal Combat game there was this occasional crackling sound that was very annoying. I also experience it on some Youtube videos. So I decided to return the unit thinking there was defective hardware. So I got the replacement and it worked just fine at 8.2 I decided not update the software for a week and see what happened. Well it ran Mortal Combat just fine with no crackling. It also ran youtube videos with no problems. So I thought ok, looks like I had a bad unit. Let me load up 8.3 now and I should be good. Well just what I was hoping would not happen, did. The crackling returned and I have very frustrated now. What can I do? Does apple or any one else know about this issue?
I just responded to you on this other thread that references this post: Re: iOS 8.3 a disaster
Happy to try to help take a look! -
A WORTHY CHOICE - APPLECARE+ FOR IPAD MINI OR A MILITARY STANDARD IPAD MINI CASE
Hi,
Can anyone tell me which option will be a worthy choice in terms of overall economical gain - an applecare+ for iPad mini or a MIL-STD-810F certified iPad mini case?iCloud is designed to maintain app specific content (documents in Pages, for example), synchonization of some information (contacts, Notes) and to back up the iOS device.It will not serve you well as an "in the cloud" hard drive.That isn't its intent.And you cannot run applications from it.
Any app or itunes item you purchase can be deleted from the iPad and re-downloaded at any time (assuming internet connectivity, of course), from thier respective stores. But, any data stored will be lost when you delete the app.
For data, you can use cloud based service such as DropBox (within some limts).
Games will vary greatly in size, but will be far smaller than video files.On a 16gb ipad, 6 movies might be pushing it, but you could probably mange 4 or so.
The price difference between 16 and 32Gb is I beleive about £80. You might be better of saving up a bit before making that purchase. The only otehr options (such as external Wifi enable hard drives for media) will run you considerably more than that. -
I rarely check my email on my iPad mini. But when I do hundreds of unread messages are downloaded, all of which I've read on my computer. Then I have to select each message to delete it. How do I see recents only?
deltajane wrote:
My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream. I did see everything there several weeks ago, so I know it worked. How do I access those from my computer. I can't find how to sign on.
This is the article that will assist with this part of your post:
http://support.apple.com/kb/ht4486
deltajane wrote:
I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
deltajane wrote:
I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone. -
My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help
Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.
-
Hello, i am using iphone 4. I made the wrong purchase for ipad.navturk live navigation i bought. just trying to do update. I would ask you to cancel the order.
best regards.There is no one here from Apple or iTunes support. You need to contact iTunes support here:
http://www.apple.com/support/itunes/contact.html -
Anyone find a good email app for ipad yet?
The provided email application for ipad is really bad for many things and I need one that doesnt take several actions to do what takes a single action on other systems (like my phone and my computer and my Audrey Ergo)
Problems:
- To use multiple accounts you need to go through like 5 taps to see email in each - this is the straw for me BTW
- Cant seem to find how to change the behavior on deletion. When 'delete' from the ipad i just want it to be "deleted from the ipad". Take NO action on the server.
- Email notification/'push'/check is non-deterministic and too infrequent. I want to have it done when I want it to have it done. Like "every 5 minutes". Not "sometime near the frequency of every 15 minutes - but we cant be certain"
- I want to have the frequency different for different accounts.
Any suggestions on an email application that rivals the competition in the basic functionality (those above at least)?
ThanksI also am looking for a better email client. I need the ability to use folders and have email go directly to these folders when checking email. Just sending all email to only one inbox folder is just to confusing. I like the ability to search for email but this feature only helps to a degree. An example would be... I like all my email from tennis friends on my team to go to a separate email folder. I can do this in Microsoft Outlook and this feature makes it a lot easier to view things. Right now the email client is like a physical filling cabnet that has only one folder. The email client does try to group related emails together that I don't think works very well. So far not all email from one person are being grouped together. Some are but not all so I don't know what criteria it is using to determine what is grouped together. To work better I would like every piece of email from the same person to be grouped together. But then again wouldn't it be easer to just have a separate folder for each person or group of people. The reason for this is at a glance there are so many emails in my inbox that I sometimes miss an email. Using folders would allow me to check and scan my inbox a lot easier when there are only maybe a dozen email to view.
Anyone else would like to see this feature?
John -
Is there a docking station for ipad mini
Is there a docking station for ipad mini which you listen to music on?
I have bought a logitec docking station but it has the older bigger charger fitting..!!Most commercial Docks are still only compatible with the 30 pin connector.
For newer devices such as the iPAd 4 and mini and the iPhone 5, some manufacturers are putting out a few docks but there are limited.Once such dock is the JBL OnBeat Micro.
http://www.jbl.com/estore/jbl/us/products/JBL-OnBeat-Micro/JBL%20ONBEAT%20MICRO_ JBL_US?skuId=JBLONBEATMICBLKAM_JBL_US&searchMode=regularProductOnly
However for the most part, wireless speakers are the way to go for these devices with the new connector.
Either thrue Airplay or Bluetooth.
The Best Wireless Speakers For the New iPad
http://www.pcmag.com/article2/0,2817,2395030,00.asp
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