Track info changes revert when updating iTunes Match

I recently subscribed to iTunes Match, and whenever I make changes to tracks listed as "purchased" under "iCloud Status," all the changes revert after I click "update iTunes Match." This is incredibly frustrating, as all my artwork changes, genre changes, artist info changes etc. were all removed with one click. I should note that this does not occur for matched or uploaded tracks. Is this happening to anyone, and if so, how do I fix it?

Hi,
Many thanks for the suggestions - replies as follows:
1) I never have this option checked.
2) This is when sorted by album - it's definitely not connected with my view settings.
3) Cool - I was probably basing this on previous versions when I think think you could see Soundcheck running (if you couldn't I think you could scroll through the displays in the Now Playing window at the top). There was no apparent disk activity after checking either, but I haven't got arounud to checking file modified timestamps. Still don't understand why Soundcheck was disabled after upgrade though...
4) This didn't happen with previous versions of iTunes. Have already scoured the web for help & it sounds like a common problem with this release. I built this PC!
5) DirectX is already running on v9.0c, and I've got the latest drivers for my ATI Radeon 7500 128MB card. I thought it might be DirectX-related as I've been having problems getting Direct3D acceleration enabled. Haven't found any fixes yet relevant to this - have uninstalled all remote control software (including mirror drivers)& made a NetMeeting change which supposedly fixes this but no luck, reinstalled SP2, reinstalled drivers etc. Argh.
Thanks for your help!

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When updating itunes match the process restarts without completing uploads

When updating itunes match the process restarts without completing uploads

Hi VassilisPap,
Thanks for using Apple Support Communities.
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud.
For more information on this, take a look at this article:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Best of luck,
Mario

I have an iphone 6 with the most recent iOS. iTunes Match is on. Music app only showing songs purchased on iTunes and no playlists are displayed. Just happened when updating iTunes Match. Solutons?

I have an iPhone 6 with 64 GB of memory. I have iTunes Match turned on my account and on the phone. Suddenly, the Music app is only displaying music purchased directly from iTunes and no playlists are displayed. This occurred after updating iTunes Match on my PC; when new music did not appear, I turned off iTunes Match off/on the PC then did the same on iPhone 6. It looks like iTunes Match is trying to do a full download to the phone but it never completes. Ideas?

Hi Moonage Daydreamer01,
I'm sorry to hear you are having these issues on your iPhone. If you continue to have issues with iTunes Match, you may find the information and troublehshooting steps outlined in the following article helpful:
How to troubleshoot iTunes Match - Apple Support
Regards,
- Brenden

Error when updating itunes match

cant complete your itunes store request. the itunes store is temporarily unavailable. please try again later.

I'm having the same problem. Looks like iTunes Match is broken. It works on my iPhone, but not on either of my PCs. I'm not sure when the problem started but I noticed it this evening. Can't have been more than a day or 2 since I last updated Match and it worked fine. I should also add that iTunes itself is acting wonky, Sync doesn't work right, etc. I'm sure it's all related and is a glitch in the Apple servers. Happens every time there's a major release of iTunes. I do wish they'd spend more time testing before they release a buggy upgrade, but alas, it never seems to be done that way.
iOS 8.1 on a 5 (no bloody C or S), iTunes 12.0.1 on a PC running Windows 7 latest version. Problem also occurs on a PC laptop running Windows 8.1.

Track info changes reverting & wrong order. Soundcheck doesn't rescan.

Looks like I've had less serious probs with iTunes 7 than a lot of people, but there are a few irritating bugs:
1) On one album in my library, I keep changing the Album Artist, but it keeps changing itself back whenever the tracks are played. For some reason iTunes entered the Album Artist as "Soundtrack". I changed it to the real artist, and when each track is played it reverts back to "Soundtrack". I'm not even allowed to name my own library??
2) Tracks from the same album are sometimes displayed in the wrong order, eg track 6 will appear before track 1. If I play track 1, track 6 moves down between tracks 1 & 2. Play track 2 & track 6 moves down another place. All tracks names/numbers etc have the same convention & all labelled N of N tracks etc. It also seems to have split some of my albums into different album artists (I've only ever used Artist, not album Artist) so I've had a huge amount of restoration work to do on my library.
3) After upgrading, the Soundcheck tick disappeared from Preferences. When I re-check it, it doesn't re-scan anything, not even the tracks I added since the upgrade. Sound check doesn't even seem to be mentioned in the help file from what I can remember from when I tried this.
4) Also having the same probs as other people with jumpy video playback & high CPU usage.
5) New Cover view for Album covers is a nice touch, but no explanation on how it works (I understand it doesn't automatically add the artwork to the ID3 tags). Also, when I change to Browse by album cover, I just get a useless message saying that it's unable to browse by album cover on this computer. Help file is utterly useless & no solutions on internet. I suspect my DirectX/graphics card setup may be involved somewhere, but how come it's able to display album covers in the other two views?
General consensus seems to be that this software release is a real shocker & although there seems to be a lot of hysteria over it on these forums, I can't believe it was released in this state. Apple need to pull their fingers out.

Hi,
Many thanks for the suggestions - replies as follows:
1) I never have this option checked.
2) This is when sorted by album - it's definitely not connected with my view settings.
3) Cool - I was probably basing this on previous versions when I think think you could see Soundcheck running (if you couldn't I think you could scroll through the displays in the Now Playing window at the top). There was no apparent disk activity after checking either, but I haven't got arounud to checking file modified timestamps. Still don't understand why Soundcheck was disabled after upgrade though...
4) This didn't happen with previous versions of iTunes. Have already scoured the web for help & it sounds like a common problem with this release. I built this PC!
5) DirectX is already running on v9.0c, and I've got the latest drivers for my ATI Radeon 7500 128MB card. I thought it might be DirectX-related as I've been having problems getting Direct3D acceleration enabled. Haven't found any fixes yet relevant to this - have uninstalled all remote control software (including mirror drivers)& made a NetMeeting change which supposedly fixes this but no luck, reinstalled SP2, reinstalled drivers etc. Argh.
Thanks for your help!

Update itunes match info on the ipad. How?

This is on an iPad (iOS 7.1.2). I use iTunes Match (25,000 song limit account) where all my contents are MP3's from my CD's, either matched, or uploaded. My library is large (24900+ tracks).
The contents of my iTunes Match library are not displaying properly. If I choose "Albums", the listing on the iPad is not sorted alphabetically. This happens when "Group by Album Artist" is on or off.
The display and management of the music contents is correct on my other iOS device (iPhone 5) and in iTunes.
I have turned iTunes Match off and back on on the iPad; deleted all music contents ion the iPad Settings General, Usage; updated iTunes Match in iTunes Store menu. The display of the music contents is still fragmented and not correct on the iPad.
Any idea how to fix this?
Aloke

No, you are not tecnically "streaming" music--althought it appears like that. Basically your iTunes Match makes your library available online. Whichever music you wish to listen to is downloaded to your device for playback. My understanding of Streaming is playback of media file not permanently stored on your local drive or device (i.e. Netflix). So you can't have total access to 25GB of music on a 16GB device, without first deleting some songs on your device and then downloading another set of songs. (Deleting songs on your device does not delete it from iCloud).

HT204406 I purchased an album from itunes, and put it in a playlist. icloud status lists all the songs as purchased, and when I click on "Update itunes Match", this playlist will not update. There is a cloud to the right of the playlist name.

I purchased an album from the itunes store, and put it in a playlist. icloud status listed all the songs as purchased, instead of the usual "Waiting". When I clicked on "Update itunes Match", everything updated except this playlist. There is a cloud to the right of the playlist name. This has never happened before.
Any ideas?

I deleted the songs from my desktop (iMac), then I used itunes match to reload the songs back on my desktop from my laptop. When they reappeared on my desktop, then I right-clicked on the songs and clicked on the option to add to icloud. This however did not work, and they just duplicated into icloud, but they were "greyed out" and unuseable. I hope I'm explaining myself clearly? In other words, the songs seem to be trying to go into the cloud, but they are greyed out in my library and cannot download. It is as if they are ghosts? My songs do play fine when I transfer them via itunes match, and everything appears normal. They just won't transfer via the cloud. As I said before, every other song in my library always work fine via the could, but only the songs off this one album that I bought from itunes in 07' will not work???

I purchased iCould recently, but all my songs don't show up. I updated iTunes Match and turned it on, but they're not there.

I purchased iCould recently, but all my songs don't show up. I updated iTunes Match and turned it on, but they're not there.

I still cannot see all the music; some I downloaded and some I purchased. For example, I downloaded two CDs by The Band Perry; one is on iTunes and one isn't. I purchased iTunes Match before I changed computers so I could transfer it all to my new machine without have to load CDs again. I also purchased some songs that are no longer there.
I looked at the article you referenced and have completed all the recommended steps. I have authorized this computer and updated iTunes match. Is there any way to recover the music I downloaded, as well as purchases I made? (I purchased Viva la Vida by Coldplay and it's not on my iTunes. There may be others, but I haven't noticed any others specifically.)
Very frustrated....any help is appreciated

I can't access my new playlist on my iPhone 4s when using iTunes Match

I recently spent 5 hours combing through my entire digital music collection to compile a playlist of all the songs I want to hear right now. It is 696 songs and 1.7 days long. Both my iTunes on my computer and my iPhone 4s have the latest version of the available software. I cannot see or listen to my new playlist on my iPhone. I have done the following (with no success):
1) I have updated iTunes Match.
2) I have powered off and powered on my iPhone
3) I have disable and re-enabled Match on my iPhone.
4) I have disable Match on my iPhone, connected my iPhone to my computer via a USB cord, transfered my playlist that way, then re-enabled Match on my iPhone. Still, I do not have access to my playlist. While this did have the desired the affect of putting the playlist on my iPhone, I then could not download the songs that were in the playlist onto my iPhone without Match or performing the laborous task of transfering each song individually via the USB cord. Not to mention the fact that I play for Match and expect it to work.
5) I have disabled Match on my iPhone, powered off and powered on my iPhone. Then, I re-enabled Match on my iPhone.
None of these actions have resulted in the desired occurance. I have read through the community and when I find someone who said they have fixed the problem, the person either has a minimal grasp of the English language and I do not understand that person or I have already completed the action that the person recommends.
I feel as though, since I pay for this service, that iTunes, i.e. Apple, should address my problem directly, rather than rely on the support of a community of people who are up the same creek, lacking a tool for forward momentum.
I somewhat feel as though I, and all others in a like-situation, should receive a refund for Match or, at the very least, some sort of compensation for time during which it has caused problems.
Additionally, I refuse to ever purchase an apple product again. They are not the company of quality that they used to be and we are all now just paying top dollar for an subpar product.

Additionally, when trouble shooting, and you disable iTunes Match on an iOS device you cannot simply re-enable it immediately. You must launch the Music app and let the content clear out before re-enabling the service.

Where can I find "Update iTunes Match"?

The Help says to "choose Store>Update iTunes Match". I see no such option. Where should it be?

Are you going to Store at the top of the page when you open iTunes? It should be there, not when you go to iTunes Store in the program itself.

HT4914 When will iTunes Match become available in South Korea? Is there another Cloud that is equally as user friendly for someone with Mac devices available in South Korea?

When is iTunes Match available in South Korea?

Others have asked this question as well. If there is a plan to change this it hasn't been announced. The best way to influence the decision is to provide your feedback to Apple here: https://www.apple.com/support/feedback/. If enough people do, it's more likely to change.

Error message when updating Itunes...can not open Itunes program

I am recieving error message when updating Itunes for my computer. The error message reads "MSVCR80.dll is missing and the other error message reads Error 7 (Windows error 126)" I can not open my Itunes. I have reloaded the Itunes onto my computer but still have the same error messages. Please help.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99364)

HT1420 How can you get your iTunes music back when your iTunes Match expires & you no longer have access to the computer it ws stored on?

How can you get your iTunes music back when your iTunes Match expires & you no longer have access to the computer it ws stored on?

Try here:
iTunes: Error 13019 during sync

Missing mscrv80.dll file when updating itunes. what is it and how can I get it back?

When updating itunes the new installation said I was missing mscrv80.dll file. I've reinstalled but still doesn't work. How can it be repaired?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

TS1496 when updating iTunes to latest version windows error message appears

when updating iTunes to latest version windows error message appears

Okay.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Track info changes revert when updating iTunes Match

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