Track play counts randomly resetting since iTunes 11 update.

Hi,
Just wondering if anybody knows if Apple are doing anything about this issue? I've seen another post on the support community that has a work around, but to be honest, I have no interest in doing some complicated work around that ends up losing anything I've downloaded since the last iTunes Libary file backup (or whatever you have to do). I'm still really struggling to get used to the new iTunes store and overall iTunes layout, however given more time I'm sure I will get used to it (although I'd still rather have the old version back). This play count issue is a real pain though and it only effects tracks bought from the iTunes store.
Anyway, I'll quit my pathetic moaning now in the hope that someone can offer some sort of light at the end of the tunnel.
Cheers,
Wiu

I'm having the same issue. I have an iPod Classic 120gb with 2.0.1 and iTunes 11.0.1 on an iMac running Mountain Lion 10.8.2.

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Ratings and play counts not synced to iTunes

I just got a 2G iPod nano 2GB. Whenever I add ratings or increase the play count for songs on the iPod and then sync to iTunes, the ratings and play counts are obliterated by whatever iTunes has for its data. Example: I make a 5 star smart playlist in iTunes with Live update, then while listening to iPod I rate some songs with 5 stars. They show up in the playlist on iPod since they have 5 stars, but once I sync with iTunes again, the stars are wiped out and the smart playlist is back to exactly what is was in iTunes.
It seems to me that syncing should take whichever has newer information (iPod or iTunes) and propagate it to the other. I read some topics from others that had this same problem and people have repeatedly stated that Automatic syncing must be enabled and not manually manage music. I don't have room to put all my music on the iPod, but I have enabled automatic syncing with selected playlists. My question is this: does this count as automatic updating for the purposes of ratings and play counts being copied to iTunes when I sync with iPod? Or does automatic sync need to be for the entire library in order for ratings and play counts to be propagated? Thanks!
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My question is this: does this count as automatic updating for the purposes of ratings and play counts being copied to iTunes when I sync with iPod?
it should do. green eyes is a second gen nano, i'm syncing selected playlists only, and my play counts and ratings are updating in the smart playlists.
are you playing the songs through completely? i'm noticing that i only get a playcount update if i've completely played the song. (the ratings changes go through regardless of whether or not i've completely played a song on green eyes, though.)

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I would like to repeat the question from this thread, which has mistakenly been marked "answered".
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Mac Mini G4 Mac OS X (10.4.8) 1 GB RAM, ATI 9200 32MB, Samsung 940BW 19" Widescreen TFT LCD monitor

btw if you don't know how to use applescripts. Open script editor, you'll find it in Applications/Applescript/. Open a new window and copy the code in it and press compile. Save as a script and place in your home folder at ~/Library/iTunes/Scripts, create a Scripts folder if it doesn't exist. Alternatively, save as an application, on opening it will do its magic! Make sure an iPod is mounted in iTunes otherwise an error message will pop up.

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Wait, I didn’t understand.
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tt2

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Thanks for replying. I do not use autosync because the songs on my iPod do not come from a single computer, but the four computers I personally have and two other ones (my girlfriend's and another friend's). Also, I have a Nano and my song collection is way more than my Nano can hold. Just the music I have purchased off iTunes won't fit onto my Nano.
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Well, the subject pretty much says it all...for some reason when I connect my iPod it won't sync the play counts. Searching for other posts on this I see that you have to be set to automatically sync everything but it IS doing that (meaning, not having "manually manage music and videos" checked and having "sync music" and "all songs and playlists" checked, yes?). So when I connect it, it syncs and seems to do everything it should be doing except the play counts. I use Last.fm so this is really bugging me! What should I do? Thanks in advance for your help.

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

Track play counts randomly resetting since iTunes 11 update.

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