Tracking of a CSQ

Hi ,
UCCX 8.5.
I am scripting a new Workflow for an internal queue , it hasn’t a trigger number.
Now my problem , how can I tracking this queue , I need the counter of calls in this queue.
Could you please have a look to my script und support me ?
I see in my monitoring the counter of call if I call my trigger number of the main script but after I select 1  for “strpreservice”  it isn’t any call in my monitoring and I can’t counter my calls in this queue.
I hope I wording clear and the description is informative enough ?
Thanks in advance for your support
Homayoun

Hi Rick,
Always great to get feedback from you. I use the AE to Mocha tracking for the addition of the lip syncgh tool. I use Mochaimportplus so most of the steps are automatic.
I did some tests yesterday, I took a 5 second clip from the camera, to RedCineX. I exported with the following settings:
This gives me a MOV file output:
I import this editorial directly to Premier, allowing for the "Scale to fit" setting (I do this, cause I use this step in the rough cut to get timing and selection from the footage. If I had several shots of different characters, I would do a "One CLick Key" and layer them in the sequence to check that they are interacting correctly with each other, perform a rough cut, and replace the sequence with an AE comp.
In AE, I remove the scaling (reset to 100%) and now sit with 4K Editorials to do compositing, mouth's, liquify etc. I select this footage layer and run MocahImportPlus. This is when the weirdness happens as it only shows a small section of the footage. In AE, I make no changes, but render out a TGA sequence and import that to the same comp above the original footage layer. I re-run the plugin with the new layer selected, and it then works great.
Very strange - not really an issue, as this is a fine workaround, I just wondered what could possibly cause it.
I currently use a PC to do the bulk of the work, including the backups and storing of data, but since we still have two MACS, ill take a look at bullet proof - thanks for the tip.
Pierre

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