Tracking Purchase of iTunes Songs

As an iTunes artist, I'd like to know if there is any way to track download purchases to the specific purchaser. I have one song that is significantly outperforming all of the others and it would be very useful to know who is buying them and where.
Distillery Dave

You'll have to contact the iTunes Store through your label login. If you work through a label and did not sign up directly with the Store, you'll have to have your label inquire. I'm almost certain that the iTunes Store will not be able to provide information specifically on who's purchasing your tracks - purchaser privacy would prohibit such specific information as names and perhaps even cities from being released - but they may be able to provide general demographic information but as age range, area of the country and such.

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I want to purchase an itunes song that's only available in the UK store. Does anyone know if that's possible?

I want to purchase an itunes song that's only available in the UK store. Does anyone know if that's possible?

Perhaps you can find the track through one of the other download stores such as Amazon.
Regards.

I purchased an Itunes song. It's was on my ipod, but not on my itunes or my computer? Where is it? how do i find it? if I delete it from my ipod is it gone forever?

I purchased an itunes song. It was on my iphone, but not on my itunes or my computer? Where is it? how do I find it? If I deleted it from my iphone is it gone forever?

Did you put it on your computer?
If not:
Downloading past purchases from the App Store ... - Support - Apple

Tracks purchased from iTunes automatically synching to iPod Touch

Have a problem with tracks and albums purchased from iTunes, which are automatically synching to my iPod Touch (5th Gen), even though I have already transferred them manually via my PC. The duplicates appear in the Music list in a greyed-out text, whereas my manually transferred albums are in bold.
Can anyone advise why this is happening, and how to prevent it?
Sorry, posted in wrong place, have Windows PC, not Mac.

iTunes still works with ALL iPods, back the original iPod.
The latest iTunes may hide the sidebar. From the menu bar, under View, select Show Sidebar.
Does your iPod appear in the sidebar, under DEVICES?
If it does, select it there. Over to the right, there is a row of "tabs" (starting with Summary). Click on Music there. This screen is where you tell iTunes how to sync your iPod with songs from the iTunes library. You need to set it up, so that the songs you want on the iPod are included in your selection. If your entire iTunes Music library will fit on the iPod, you can choose the option for Entire music library. Otherwise, choose Selected playlists, artists, albums, and genres.
NOTE: If the iPod already has songs on it, its current content will be replaced by your selection on the Music tab, when you click Apply.
This document provides general information about loading music on iPod
http://support.apple.com/kb/ht1351
If you have specific questions (or if your iPod does not appear in iTunes), please post back.

Should all tracks purchased from ITunes store remain available?

I have about 80 tracks purchased from the iTunes store. Suddenly about 8 of them are "not found" and have an exclamation mark beside them. I also cannot locate them on my HD and I know I haven't deleted any. It seems to be a random selection of tracks and not a sequence of 8 in a row. The error about "not found" pops up every time I sync. How can I locate these? I thought anything purchased from the Itunes Store was there all the time, older purchased tracks are still there so there is no rhyme or reason to this.

Your problem may appear to be the same and the solution to fix your problem might be different.
That said - the point is that if you post your own topic then the feed back to your topic is personalized and structured for you alone. It is also a matter of courtesy.
It also allows the topic generator to give points back to the posters if their suggestion was helpful or solved the problem. Those posts with the green star are solved. Those are the topics to read first if your problem appears to be the same. If it is solved by reading a solved topic then you don't even have to post.
The folks that are answering the questions in the Apple Discussions are just users like yourself.
MJ

How do I back up music tracks purchased from itunes n my iphone 4 to my PC?

All the tracks I purchase direct on my phone fail to appear when I try to back it up to my PC. Also any playlists I create on the phone are deleted when I synch with itunes. How do I get round these two annoying issues?
Thanks

Hi, susiebroll.
Thank you for visiting Apple Support Communities.
You will need to reset your old Apple ID password via the steps in the first article below to transfer your purchases from your old Apple ID to your Mac. If you do not have access to the email account or are not receiving the password reset link, see the second article.
If you forgot your Apple ID password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I receive a error when trying to sync some songs purchased from iTunes, song cannot be converted

I have purchased a couple of albums from iTunes and when I sync with my iPod Touch 4G some of the songs don't sync, I receive an error sayting some of the songs cannot be converted?????

If you are in a country that allow redownoads, try deleting the songs and redownloading by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The above lists what can be redownloaded in what countries.and says how to redownload.

Itunes won't play tracks purchased from iTunes.

Hi guys,
I have reported this problem to apply but no reply. I have autherized, deautherized and re-autherized lots of times and looked for advice on here but cant seem to get it to work.
On 2 albums I brought several of the tracks wont play, they just get skipped over. They have definately been downloaded as they all play fine on my iphone.
If you can answer this please can yoou put step-by-step instructions as this stuff is so confusing.
Many thanks Caz

I just went through this as well. I had an old account that I was using for purchase, subsequently signed up for a .Mac account and started buying music that way. This was all years ago. Apparently during the switch I attempted to merge the old account with the .Mac account, which is not allowed nor doable. I also had changed the email addy I used for the ID on the original account several times, such that music I had purchased on the original account were listed as having been purchased by two obsolete email addresses. The problem was that I had changed the ID on the old account to yet another email address but never actually purchased music with that address (this was probably at the same time I was trying to merge everything under the .Mac ID), so I had no record of that Apple ID.
iTunes support was able to recover that ID, fortunately I recalled the old password, now my computers are happily authorized.

Track purchased from iTunes stops half way through & Jumps to the next track on both computer & iPod

Purchased album from iTunes. One track stops half way through & jumps to the next track on both computer & iPod.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Why won't tracks purchased from itunes won't download

Hi - I'm having difficulty downloading recently purchased music onto my machine
Itunes won't do it. Internet connection is good,
Using XP,

Hi ArwynWales,
Thanks for visiting Apple Support Communities.
If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

Is there any limitations to purchasing iTunes songs?

I'm wondering if I should be concerned about anything as far as restrictions on how I can use songs I purchase from iTunes. I thought I heard somewhere that there were certain limitations putting your iTunes songs on different mediums. Or maybe that was the iPod that doesn't allow you to share music or something... It seems as though once I download and purchase an iTunes song onto my Macbook I can do whatever I want with it.
I've purchased many iTunes songs before, I'm only asking because I'm planning on buying a bunch of songs/albums and also I'm basically going to import most of my old CDs I have lying around and put them in iTunes (so I can sell the CDs). And I was wondering if it;s better than going with something like Rhapsody.

stikygum wrote:
I'm wondering if I should be concerned about anything as far as restrictions on how I can use songs I purchase from iTunes.
They are sold for personal use only and may not be used for public performance. You can get more detail from the Terms of Sale.
I was wondering if it;s better than going with something like Rhapsody.
Feel free to compare.
For purchasing downloads, you will find that many of the tracks that cost $1.29 at the iTunes Store can be had for 99 cents at the amazon.com MP3 Download Store.
Rhapsody also offers a subscription option with unlimited listening for a monthly fee, which may be of interest.

Can't transfer a purchased itunes song to a playlist

I purchased an itunes song tonight. It appears in my purchased list, it plays but when I try to transfer it to a playlist I see a red "1" and the "not allowed symbol. what should I do?

I am having the same problem except when I tried to update ipod software it wouldn't complete the update. I am on Panther --- do you think that i have to upgrade to tiger before the updater will work?

HT1451 I used to be able to sync all songs that I downloaded from CDs to my iPad. Now I can only get the songs that were purchased from iTunes. Can someone tell me why?

I used to be able to sync songs that I imported from CDs into my library onto my iPad and iPad touch. Now I can only sync the purchased from iTunes songs. What has changed? Do I have to subscribe to iCloud to do this now?

Hi Cricketdaw,
Welcome to Apple Support Communities.
iTunes should sync your entire library, and not just songs purchased from the iTunes Store, as mentioned in this article:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
By default, iTunes automatically syncs your entire iTunes library whenever you connect your device to your computer. On each subsequent sync, iTunes will automatically add any new music or videos to the device and remove any items that are no longer in your iTunes Library.
You may also find this articles helpful for syncing your iTunes Library:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Best,
Jeremy

How do I save my iTune songs to another hard drive?

I have purchased 418 iTune songs over the years and want to save them to another hard drive in case my computer crashes.
I have tried to do that with my HP Simple Save external hard drive and the songs show up as gibberish.
I see lots of blogs on the internet of people with the same problem. Surely after having invested in these songs, there
should be a way to make sure they are safe. HELP! I am desperate. Try getting help directly from Apple support.....
impossible.....makes me wish I had used another source.

Drag them to the drive

I have more than 300 CDs I downloaded into my computer which went to my iTunes library and have purchased hundreds of songs through iTunes store and can no longer access these songs. How can I restore my music so I can play it?

I have more than 300 CDs that I have downloaded to my computer and have purchased hundreds of songs from the iTunes store on my Mac. I cannot play any of this music now. How can I restore my iTunes library? I can see the music files, but they will not play. The message I get is that the file cannot be found. I have stopped purchasing any music from iTunes, and will not do so in the future unless this can be resolved. Why buy music if in the future you can't play it? I have not connected my ipod to my computer for months because of concerns that my music will disappear from there too.

What you see in iTunes is not the music but a pointer to the file that contains the music. Somehow these pointers have become broken. You may have accidentally deleted the file, or moved a folder, or moved a file, or renamed a folder, or renamed a file, or... iTunes is very unforgiving of you doing things to the iTunes folder unless you have it set so iTunes does not manage your music for you (in which case you really need to know how iTunes works)
If all your links are broken, or a large number are, then there are various options, none of them easy (unless you're lucky). One is when it asks you if you want to find the file that you say yes and then guide it to the file (which will probably be in a folder by artist, and then a folder by album name). Gets old fast if you have 300 CDs. Another is to undo what may have caused the links to become broken, if you can remember what it was that you might have done such as renaming a folder. Another is to just forget about your old library, ratings, and playlists, etc. and start afresh. Trash the library file in your iTunes folder, start iTunes with a blank library, then drag all your files to the new library. Another is to restore itunes from a backup you may have made before this happened.
Do you keep just media on an external drive? If you start iTunes without the external being switched on then it thinks the links are bad. Quit iTunes and start the external before restarting iTunes. You may have to scroll down through the tracks to "tickle" them into re-reading the link.
How do you have itunes set in preferences to manage your music? Have you done any changes to preferences recently, or moving folders, files, etc? Do you keep iTunes on an internal drive, or external?
In the many years of people complaining about broken links I don't think any way has been developed to mend them automatically. I saw one attempt to use Spotlight, but it didn't really work.
None of us work for Apple so it's up to you if you won't buy from them until it is fixed. We will try to help you fix it, because we're nice.

Tracking Purchase of iTunes Songs

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