Trackpad inoperative on login screen

When I logout of my account or reboot the MacBook Pro the trackpad will not function to allow access to accounts.  I have to plug a USB mouse into the computer to gain access to mouse functions.  What is causing this?

Apple really needs to fix this. We have an old unibody MacBook, which are known to have trackpad click issues. Tap-to-click is the only way our trackpad works reliably.

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    I've recently updated to yosemite. The fact that everything works up until login makes me think this is a software problem. I've tried all the troubleshooting steps listed here, and I've reset PRAM and SMC. Does anyone know what could be causing this?

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  • Help! bootcamped window pro 7 ok BUT driver / setup flash drive seemed to correctly install drivers, nvidia etc etc BUT on windows login screen i have no mouse or keyboard , have plugged in logitech usb mouse and keyboard still no good please help

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    1. I have tried copying the Keyboard/Trackpad/Mouse drivers to the $WinPEDriver$ directory with mixed success on a 2012 MBP.
    2. My experience is based on a 2013 rMBP. You may be able to use an Apple USB Keypad/Mouse to better success.
    3. See http://www.macworld.com/article/2460820/macbook-pro-mid-2014-review-minor-update -offers-slightly-better-cpu-performance.html for HW differences between the two machines.
    4. If you have access to a 2013 rMBP, I can suggest trying to build the USB on that and working with the USB to see if you can make it install Windows. the rMBP 2014 and rMBP 2013 have the same HW, except some CPU changes. You can also try building the USB at the nearest Apple store, if possible.
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                <DriverPaths>
                    <PathAndCredentials wcm:keyValue="1" wcm:action="add">
                        <Path>$WinPEDriver$</Path>
                    </PathAndCredentials>
                </DriverPaths>
            </component>

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      You may have to take the computer to the Apple store to have it checked out.
    Genius Bar reservation
    http://www.apple.com/retail/geniusbar/
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    The interesting thing is thing is that the same thing happens on the bootcamp partition. Every time I turn on MBA mid 2012, when the login screen shows up, the computer freezes and than turns off. Same problem when I boot into bootcamp partition, the computer turns on, pass through windows logo and after the login screen shows, it turns off.
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    Mon Nov  4 23:53:40 2013
    panic(cpu 2 caller 0xffffff8002adc19e): Kernel trap at 0xffffff7f84801ee1, type 14=page fault, registers:
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    RAX: 0x0000000000000000, RBX: 0xffffff800f7ebc04, RCX: 0x000000000000000e, RDX: 0x0000000000000000
    RSP: 0xffffff8081d32fc0, RBP: 0xffffff8081d32fd0, RSI: 0xffffff801121a03a, RDI: 0x0000000000000000
    R8:  0xffffff801121a602, R9:  0x0000000000000000, R10: 0xffffff8003070850, R11: 0xffffff8003089ce8
    R12: 0xffffff800fae8644, R13: 0x0000000000000000, R14: 0x00000000000164a4, R15: 0xffffff800fae864c
    RFL: 0x0000000000010286, RIP: 0xffffff7f84801ee1, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000080, Error code: 0x0000000000000000, Fault CPU: 0x2
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    0xffffff8081d32c50 : 0xffffff8002a22f69
    0xffffff8081d32cd0 : 0xffffff8002adc19e
    0xffffff8081d32ea0 : 0xffffff8002af3606
    0xffffff8081d32ec0 : 0xffffff7f84801ee1
    0xffffff8081d32fd0 : 0xffffff7f847f6388
    0xffffff8081d33070 : 0xffffff7f8480de2d
    0xffffff8081d33130 : 0xffffff7f84811951
    0xffffff8081d332b0 : 0xffffff7f847fb2b8
    0xffffff8081d33390 : 0xffffff7f847f882f
    0xffffff8081d333e0 : 0xffffff7f847e7422
    0xffffff8081d33790 : 0xffffff8002be2abf
    0xffffff8081d33af0 : 0xffffff8002be363d
    0xffffff8081d33f20 : 0xffffff8002be31d9
    0xffffff8081d33f60 : 0xffffff8002e3db67
    0xffffff8081d33fb0 : 0xffffff8002af3af8
          Kernel Extensions in backtrace:
             com.paragon-software.filesystems.ntfs(78.1.10)[C00EE7CC-736F-3A48-AC68-33826B2C4CDF]@0xffffff7f847e4000->0xffffff7f8481dfff
    BSD process name corresponding to current thread: mount_ufsd_NTFS
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000002800000
    Kernel text base: 0xffffff8002a00000
    System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
    System uptime in nanoseconds: 12684772054
    last loaded kext at 12348392875: com.paragon-software.filesystems.ntfs          78.1.10 (addr 0xffffff7f847e4000, size 237568)
    loaded kexts:
    com.paragon-software.filesystems.ntfs          78.1.10
    com.protech.NoSleep          1.3.3
    org.virtualbox.kext.VBoxUSB          4.2.16
    org.virtualbox.kext.VBoxDrv          4.2.16
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleIntelHD4000Graphics          8.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelFramebufferCapri          8.1.8
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.AppleUSBCardReader          3.3.5
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOSurface          91
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f9
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD TS128E, 121,33 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Internal Memory Card Reader
    Thunderbolt Bus: MacBook Air, Apple Inc., 23.4
    Any ideas?

    Problem solved... Figure out that in Safe Mode, the bootcamp partition is unmounted. So I thought that it could be the problem, when the login screen shows up, I guess the system was trying to mount the bootcamp partition and for some reason the computer was restarting. That's why the computer was turning off when I was trying to log in into Bootcamp partition also. So I wiped my bootcamp partition and resized the OSX partition. Now I can succesfully log in my user with out a problem

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  • TS1541 10.6.8 login screen blocked

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    MbPro, 10.6.8 Snow Leopard -
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  • Trackpad unresponsive in Login Window

    Hello,
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    My trackpad and keyboard work fine any other time, it's just in the login screen where I am having issues.  This has to be some sort of preferences setting that I am not aware of.
    I am currently on Mavericks, but this has been an ongoing problem for several versions of the OS.
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    Any help is greatly appreciated.  Thank you!

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