Trackpad inverted post Yosemite upgrade

Hi all,
After upgraded to Yosemite my trackpad behaves opposite to previous i.e scroll up is down and vis versa
How can I change back?
Thank You

Sorry, I can't see it

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    4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
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    8. A defective peripheral device or a damaged cable can cause the built-in trackpad of a MacBook to behave erratically. If you're using any wired peripherals, disconnect them one at a time and test.
    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
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    Nico9449,
    Thank you for the reply and providing additional information.  I would recommend reaching out to us via the article below to further assist you with this.    
    Contact Apple for support and service
    http://support.apple.com/kb/he57
    -Jason H. 

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    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
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    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
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    com.apple.iokit.IOSerialFamily 11
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    RAX: 0x0000000000000001, RBX: 0xffffff802797dff8, RCX: 0x0000000009000000, RDX: 0xffffff81c5ca1088
    RSP: 0xffffff822ed13c80, RBP: 0xffffff822ed13c80, RSI: 0x000000005341bcf6, RDI: 0xffffff81c5ca1088
    R8:  0x0000000000000001, R9:  0xffffff802797ddf8, R10: 0xffffff81a5e59048, R11: 0x000000000000055e
    R12: 0xffffff81c5ca1088, R13: 0x0000000000000000, R14: 0xffffff802797e038, R15: 0xffffff81c5ca1068
    RFL: 0x0000000000000046, RIP: 0xffffff80060124c6, CS:  0x0000000000000008, SS:  0x0000000000000010
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81e5dc2f60 : 0xffffff80060251a6
    0xffffff81e5dc2f80 : 0xffffff800601dd08
    0xffffff81e5dc2fd0 : 0xffffff800603a609
    0xffffff822ed13c80 : 0xffffff8005f6dee9
    0xffffff822ed13cd0 : 0xffffff8005f6e075
    0xffffff822ed13d40 : 0xffffff8005f4d733
    0xffffff822ed13db0 : 0xffffff8005f270f7
    0xffffff822ed13df0 : 0xffffff8005f26ffd
    0xffffff822ed13e40 : 0xffffff8005f23767
    0xffffff822ed13e90 : 0xffffff8005f33e8d
    0xffffff822ed13f10 : 0xffffff800600a142
    0xffffff822ed13fb0 : 0xffffff800603ac66
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    Backtrace (CPU 2), Frame : Return Address
    0xffffff8229aabbc0 : 0xffffff8005f3a811
    0xffffff8229aabc40 : 0xffffff8005fff683
    0xffffff8229aabcd0 : 0xffffff8006005913
    0xffffff8229aabdc0 : 0xffffff80060065e5
    0xffffff8229aabe20 : 0xffffff8005fb6bb1
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        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple Inc. Apple Keyboard
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USB-64HP (1.0.3) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        [loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mcafee.ssm.Eupdate.plist [Click for support]
        [running]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        TouchP-150M    Application  (/Applications/Canon P-150M/TouchP-150M.app)
        iPhoto    Application  (/Applications/iPhoto.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        NTFS-3G  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
        Destinations:
            My Passport Edge for Mac [Local]
            Total size: 499.94 GB
            Total number of backups: 27
            Oldest backup: 2013-01-31 21:15:26 +0000
            Last backup: 2015-05-02 11:33:09 +0000
            Size of backup disk: Adequate
                Backup size 499.94 GB > (Disk used 82.42 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             3%    fontd
             2%    VShieldScanManager
             0%    taskgated
             0%    notifyd
    Top Processes by Memory: ℹ️
        745 MB    Google Chrome Helper(8)
        439 MB    kernel_task
        246 MB    VShieldScanner(3)
        160 MB    Google Chrome
        127 MB    Finder
    Virtual Memory Information: ℹ️
        130 MB    Free RAM
        3.87 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 2, 2015, 09:30:08 PM    Self test - passed
        May 2, 2015, 08:52:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
        May 2, 2015, 09:28:53 AM    /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
        May 1, 2015, 05:45:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
        May 1, 2015, 05:38:54 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
        May 1, 2015, 05:38:43 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
        May 1, 2015, 05:38:32 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
        May 1, 2015, 05:38:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
        May 1, 2015, 05:38:10 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
        May 1, 2015, 05:38:00 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
        May 1, 2015, 05:37:49 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
        May 1, 2015, 05:37:38 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
        May 1, 2015, 05:37:27 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
        May 1, 2015, 05:37:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
        May 1, 2015, 05:37:06 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
        May 1, 2015, 05:36:55 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
        May 1, 2015, 05:36:44 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
        May 1, 2015, 05:36:33 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
        May 1, 2015, 05:36:22 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
        May 1, 2015, 05:36:17 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
        May 1, 2015, 05:36:01 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
        May 1, 2015, 05:35:50 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
        May 1, 2015, 05:35:39 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
        May 1, 2015, 05:35:28 PM    /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
        May 1, 2015, 05:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
        May 1, 2015, 04:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
        May 1, 2015, 02:53:58 PM    /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
        Apr 20, 2015, 09:31:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • After installing Yosemite upgrade, can't access documents and files

    I installed the Yosemite upgrade without making a proper backup first, not realizing what a major upgrade this is. During the install, I was prompted to create a new user account. Now that the upgrade is complete, when signed in as the new user, I can see my files and documents listed in a Device called “Guest’s MacBook Pro,” but when I try to access them, I’m told I don’t have permission to see the folders' contents.
    I should add that I bought this machine used, and I have always used it under the name “Guest.”
    Please help me access my stuff! Thanks in advance.
    EtreCheck version: 2.2 (132)
    Report generated 5/2/15, 11:47 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 140 - SN = 9G2150ZCUD3MB
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: one day 0:3:24
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (429.05 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPhone
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
        [not loaded]    net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        5 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.corestorage.corestoragehelperd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.findmymac.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [running]    com.mackeeper.AntiVirus.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             5%    hidd
             5%    WindowServer
             3%    ClanLord
             1%    Google Chrome Helper(12)
             1%    fontd
    Top Processes by Memory: ℹ️
        1.20 GB    Google Chrome Helper(12)
        488 MB    kernel_task
        164 MB    Google Chrome
        147 MB    ClanLord
        78 MB    mdworker(7)
    Virtual Memory Information: ℹ️
        47 MB    Free RAM
        3.95 GB    Used RAM
        140 MB    Swap Used
    Diagnostics Information: ℹ️
        May 1, 2015, 11:43:03 AM    Self test - passed

    MacKeeper – Do Not Install
    MacKeeper – Do Not Install (2)        See  SDW2001’s post
    MacKeeper Removal
    MacKeeper Removal

  • Opinions sought: could Yosemite upgrade affect hardware?

    Hi there,
    I installed Yosemite on my late-2010 MacBook Pro last week and had a whole host of problems, including an erratic/unresponsive trackpad, which got worse the longer the computer was running.
    Due to some poor decisions on my part [!] I ended up with a totally broken machine, so reinstalled Snow Leopard from DVD. Thought the trackpad would work normally again, but the problem persisted, albeit to a lesser degree. Mentioned it to a friend, saying it was odd as I'd not had dropped my laptop or had any spills and she told me that someone she knows at Apple had said that software upgrades could, in fact, affect the hardware.
    Roll forward a week, I'm at the Genius Bar explaining my story and the Genius talks to his manager. Comes back and insists that because the trackpad issue happens on two operating systems, it must be a coincidence that it happened at the same time as I installed Yosemite, and as the machine is out of warranty I'll have to pay for a new trackpad to be installed. Seeing thousands of people here and on Reddit etc. with difficulties after upgrading makes me suspicious that we've all had coincidences like this, but maybe he was right... I notice in the work authorisation document, he didn't make any mention of installing Yosemite, which has annoyed me a bit.
    I'm mostly curious what people think. I'm not too upset about having to pay for a £70 repair on a four-year-old machine, even though in my head I'm utterly convinced it was because of the Yosemite upgrade that it stopped working. Does anyone have any thoughts on this?
    Thanks for your time, knowledgeable Apple Support Communities users!

    Was definitely worth leaving it to the professionals then!
    I have it back now. They blamed a liquid spill... that happened so long ago (mid-August – when I said in my original post I'd not had any spills, I meant since I'd upgraded to Yosemite last week) that I didn't think it could possibly be that. So lesson learned, a liquid spill that doesn't cause a single problem for three months can suddenly cause your computer to become totally useless.
    But they've also reinstalled Yosemite, so I feel like I've got a new computer for £70 or so, which is pretty sweet. And they said between 3-5 days, but I had it back within 24 hours.

  • Drastic slowdown on Macbook Pro quad core after the mighty Yosemite upgrade.

    Is anyone @ Apple recognizing this issue after the Yosemite upgrade.. my laptop went from blazing fast webpage and software use to a slow turtle.. my pentium celeron is running faster than my current Apple laptop.. There should be a warning saying your PC will turn back 20 years by choosing this upgrade .  everything is slow.. it take close to 30 seconds or more to boot up.. come on now I have a SSD.. did not have a problem with Maverick.. Youtube will buffer with 16gb memory.. the wife cuts of random..  all these issues after Yosemite.. what the deal Apple is there a fix or I need to go buy Maverick from the Apple store and re-install?  I done have a back up.. I'll re-install and loose my data , no big deal.. but I refuse to run Yosemite with the power less than celeron laptop..
    Here are my specs:
    EtreCheck version: 2.0.6 (91)
    Report generated October 23, 2014 at 10:34:29 PM EDT
    Hardware Information: ℹ️
      MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
      MacBook Pro - model: MacBookPro11,3
      1 2.6 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Not upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel Iris Pro -
      NVIDIA GeForce GT 750M - VRAM: 2048 MB
      Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:14:56
    Disk Information: ℹ️
      APPLE SSD SM0512F disk0 : (500.28 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 499.06 GB (462.74 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.42 GB Online
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.citrix.AuthManager_Mac.plist Support
      [loaded] com.citrix.ReceiverHelper.plist Support
      [running] com.citrix.ServiceRecords.plist Support
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      iSkysoft iTube Studio Application (/Volumes/iSkysoft iTube Studio/iSkysoft iTube Studio.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      Default Browser: Version: 600 - SDK 10.10
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      SlingPlayer: Version: (null) - SDK 10.8 Support
    Safari Extensions: ℹ️
      iTube Studio
      My eBay Manager
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% com.apple.WebKit.WebContent
          3% ADManager
          2% WindowServer
          1% hidd
          1% Safari
    Top Processes by Memory: ℹ️
      241 MB Finder
      206 MB com.apple.WebKit.WebContent
      172 MB WindowServer
      86 MB Safari
      69 MB Dock
    Virtual Memory Information: ℹ️
      12.96 GB Free RAM
      2.65 GB Active RAM
      445 MB Inactive RAM
      1.12 GB Wired RAM
      902 MB Page-ins
      0 B Page-outs

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Since Yosemite upgrade, high pitch noise creating case vibration on MacBook Pro (15-inch, Mid 2009) (on watching the keynote online)

    Hi,
    Great work on Yosemite, great new design as well.
    Several problems since the Yosemite upgrade though :
        - When playing high pitch noise (watching the keynote for example), the speakers make the case around it vibrate. This was not happening under Mavericks and previous OSXs.
        - This page (post editing) does not allow the right click (works everywhere else as far as I'm aware).
        - when changing the volume, I have now the noise feedback when clicking on shift+volume up/down and no sound when clicking on volume up/down on my keyboard (was the inverse before).
        - The keyboard light was stuck in off, had to restart the computer.
    More general problems (covering the last OSX since introduction of 10.9) :
        - lack of possibility of choosing for a 3x3 set of desktops as it was before (the new mission control only allow us to have a horizontal set of several desktops)
        - Notifications cannot be turned off automatically when being in full screen. (only options for auto turn off given are "display is sleeping" oO and when "mirroring on another display" -> meh, would have prefer when having an app in full screen)
    System :
    MacBook Pro (15-inch, Mid 2009)
    Model Identifier: MacBookPro5,3
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.66 GHz
    Memory: 8 GB
    Bus Speed: 1.07 GHz
    Boot ROM Version: MBP53.00AC.B03
    SMC Version (system): 1.48f2

    Thanks for your lengthy reminder dude, I have a similar Mac with yours. I suspect its a software fault because it happens after I upgraded to Lion, 10.7.2.

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