Trackpad is not working on Imac even if it is recognize by the mac...?

Hello,
I just received my Imac 2,5 intel core i5
10,7,4
with the trackpad.
Battery are ok, my mac can see the trackpad and connect to it. But the trackpad doesn't respond, no click, no displacement of arrow...
Can you help me, if you

System Preferences > Trackpad > Point & Click
Uncheck all boxes and recheck them.
Restart.
Try the suggestion in this article. That may help.
http://support.apple.com/kb/TS1248
If not, contact the store from where the computer was purchased.

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