Trackpad Issues with iMac Retina

Hello, I have noticed twice now that when I wake my iMac from sleep the trackpad malfunctions. I can move the curser but have lost all the other functions. I can click on things by physically pressing down on the trackpad, but the tap click option and all other swipe, pinch, etc functions have stopped. Anyone know what's going on? Thanks

Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
If you DIY and mess up, your warranty will be VOIDED!

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There is nothing official but your post will attract a variety of personal experiences. I once loaded Chrome and found myself with the dreaded MacKeeper malware, loads of pop ups and conflicts with my system. Part of the problem is the huge range of add ons you are tempted to take on, many of which are not as strictly tested as Apple extensions. I would say, unless you have a specific reason, leave it alone. The best browser is Firefox and for Macs, Safari is OK.

Keyboard/Trackpad issues with MacBook Air (Late 2010)

My wife used one of those clorox wipes on her MacBook Air and now she is having issues with the keyboard and trackpad. The option, command and shift keys do not work correctly and the trackpad thinks every click is a two finger "command click" (even though I turned off right clicking in the system preferences).
Normally I would try a PRAM or SMC reset to fix it, but the buttons needed to start one (cmd + opt) aren't working.
I plugged in an external USB keyboard and all the buttons work correctly.
Any advice on how to get these issues resolved? Is it a hardware issue that needs to be addressed by a Genius? Is it possible a clean install of OS X could fix the issue?
The computer hasn't had any issues before this and there doesn't appear to be any battery swelling issues

I made a Genius bar appointment for tomorrow. When I got home last night I took a look at it again (I have a hard time leaving broken things alone...) and for whatever reason, the keyboard started working perfectly again. I managed to boot into safe mode via terminal but the issue persisted. When I booted back into standard mode, the keyboard was working great. This morning when I woke up, it was not working agian, but after rebooting it, it has been working correctly for the last hour.
At one point, I booted into Recovery and looked at the system.log. One error that caught my eye was:
Keyboard Layouts: duplicate keyboard layout identifier -16900.
Mar 7 05:54:10 localhost Unknown[355]: Keyboard Layouts: keyboard layout identifier -16900 has been replaced with -28674.
Any idea what this is, or if it could be causing eratic behavior?
The other odd thing is I cannot boot into any disgnostic modes using shortcut keys before booting. I'd like to reset PRAM, run AHT but none of those commands are working.
I still have my appointment tomorrow, but I'm thinking it is not a hardware issue (with the keyboard at least) since it does work correctly some of the time.

Performance issues with Imac intel 2011 27 inch..

I have an 2011 imac 3,4 GHz Intel Core i7 with 16 GB 1333 MHz DDR3 RAM.
Since a few months i noticed performance issues with FCPX, where before it would run through video it shows sometimes the color ball. Now the computer is slow in starting up and shutting down also. Ran disk utility but to no avail. I am now considering reinstalling mavericks.
But I ran etrecheck.
here are the results, please who can help me? I use this computer to edit and about everything else.
copied:
Problem description:
slow start and slow quit of computer. Performance issues with fcpx and other programms.
EtreCheck version: 2.1.8 (121)
Report generated 6 maart 2015 21:49:31 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Mid 2011) (Technical Specifications)
    iMac - model: iMac12,2
    1 3.4 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            4 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    AMD Radeon HD 6970M - VRAM: 1024 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.9.4 (13E28) - Time since boot: 0:7:46
Disk Information: ℹ️
    WDC WD1001FALS-403AA0 disk1 : (1 TB)
        EFI (disk1s1) <not mounted> : 210 MB
        MacintoshHD2 (disk1s2) /Volumes/MacintoshHD2 : 999.86 GB (152.18 GB free)
    APPLE SSD TS256C disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Mitsumi Electric Hub in Apple Extended USB Keyboard
        Logitech USB-PS/2 Optical Mouse
        Mitsumi Electric Apple Extended USB Keyboard
    Western Digital Ext HDD 1021 2 TB
        EFI (disk2s1) <not mounted> : 210 MB
        datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
        prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Lexar USB_3_0 Reader
    Seagate Expansion Desk 3 TB
        EFI (disk3s1) <not mounted> : 315 MB
        downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
        BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
        G-Technology G-RAID with Thunderbolt
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Toast 11 Titanium/Spin Doctor.app
    [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        /Library/Extensions
    [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
        /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
    [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
    [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
    Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
    DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [running]    com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
    [loaded]    com.avid.ApplicationManager.plist [Click for support]
    [loaded]    com.avid.backgroundservicesmanager.plist [Click for support]
    [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
    [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
    [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
    [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
    [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
    [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
    [loaded]    com.paragon.updater.plist [Click for support]
    [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
    [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.adobe.versioncueCS4.plist [Click for support]
    [loaded]    com.avid.AMCUninstaller.plist [Click for support]
    [running]    com.avid.interplay.editorbroker.plist [Click for support]
    [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
    [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
    [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
    [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
    [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
    [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
    [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
    [running]    com.paceap.eden.licensed.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
    [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
    [loaded]    PACESupport.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 537 - SDK 10.9
    OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
    EPPEX Plugin: Version: 10.0 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.0 [Click for support]
Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
    Blackmagic Desktop Video [Click for support]
    DigidesignMbox2 [Click for support]
    Digidesign Mbox 2 Pro [Click for support]
    Flash Player [Click for support]
    Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
        downloads: Disk size: 249.18 GB Disk used: 110.84 GB
    Destinations:
        G-RAID with Thunderbolt [Local]
        Total size: 8.00 TB
        Total number of backups: 6
        Oldest backup: 2014-04-08 14:24:41 +0000
        Last backup: 2014-09-24 21:58:28 +0000
        Size of backup disk: Excellent
            Backup size 8.00 TB > (Disk size 499.32 GB X 3)
Top Processes by CPU: ℹ️
         2%    Google Chrome
         1%    WindowServer
         0%    opendirectoryd
         0%    mds
         0%    dpd
Top Processes by Memory: ℹ️
    206 MB    mds_stores
    172 MB    com.apple.IconServicesAgent
    155 MB    Google Chrome
    137 MB    Dock
    113 MB    Google Chrome Helper
Virtual Memory Information: ℹ️
    10.02 GB    Free RAM
    4.36 GB    Active RAM
    1.35 GB    Inactive RAM
    1.44 GB    Wired RAM
    1.24 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 6, 2015, 09:37:26 PM    Self test - passed
    Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

Problem description:
disk problems
EtreCheck version: 2.1.8 (121)
Report generated 7 maart 2015 14:16:18 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Mid 2011) (Technical Specifications)
    iMac - model: iMac12,2
    1 3.4 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            4 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    AMD Radeon HD 6970M - VRAM: 1024 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.9.4 (13E28) - Time since boot: 0:19:51
Disk Information: ℹ️
    WDC WD1001FALS-403AA0 disk1 : (1 TB)
        EFI (disk1s1) <not mounted> : 210 MB
        MacintoshHD2 (disk1s2) /Volumes/MacintoshHD2 : 999.86 GB (152.18 GB free)
    APPLE SSD TS256C disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-STDVDRW GA32N
    HGST HDS724040ALE640 disk2 : (4 TB)
        EFI (disk2s1) <not mounted> : 210 MB
        disk2s2 (disk2s2) <not mounted> : 4.00 TB
        Boot OS X (disk2s3) <not mounted> : 134 MB - one error
    HGST HDS724040ALE640 disk3 : (4 TB)
        EFI (disk3s1) <not mounted> : 210 MB
        disk3s2 (disk3s2) <not mounted> : 4.00 TB
        Boot OS X (disk3s3) <not mounted> : 134 MB
USB Information: ℹ️
    Mitsumi Electric Hub in Apple Extended USB Keyboard
        Logitech USB-PS/2 Optical Mouse
        Mitsumi Electric Apple Extended USB Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Lexar USB_3_0 Reader
    Seagate Expansion Desk 3 TB
        EFI (disk5s1) <not mounted> : 315 MB
        downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
        BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
        G-Technology G-RAID with Thunderbolt
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Toast 11 Titanium/Spin Doctor.app
    [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        /Library/Extensions
    [not loaded]    com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
    [not loaded]    com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
        /Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
    [not loaded]    com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
    [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
    Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
    DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [running]    com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
    [running]    com.avid.ApplicationManager.plist [Click for support]
    [running]    com.avid.backgroundservicesmanager.plist [Click for support]
    [loaded]    com.avid.dmfsupportsvc.plist [Click for support]
    [loaded]    com.avid.interplay.dmfservice.plist [Click for support]
    [loaded]    com.avid.interplay.editortranscode.plist [Click for support]
    [loaded]    com.avid.transcodeserviceworker.plist [Click for support]
    [running]    com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
    [failed]    com.brother.LOGINserver.plist [Click for support] [Click for details]
    [loaded]    com.paragon.updater.plist [Click for support]
    [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
    [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.adobe.versioncueCS4.plist [Click for support]
    [loaded]    com.avid.AMCUninstaller.plist [Click for support]
    [running]    com.avid.interplay.editorbroker.plist [Click for support]
    [running]    com.avid.interplay.editortranscodestatus.plist [Click for support]
    [loaded]    com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
    [running]    com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
    [running]    com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
    [not loaded]    com.digidesign.fwfamily.helper.plist [Click for support]
    [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
    [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
    [running]    com.paceap.eden.licensed.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
    [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
    [loaded]    PACESupport.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 537 - SDK 10.9
    OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
    EPPEX Plugin: Version: 10.0 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.0 [Click for support]
Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
    Blackmagic Desktop Video [Click for support]
    DigidesignMbox2 [Click for support]
    Digidesign Mbox 2 Pro [Click for support]
    Flash Player [Click for support]
    Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        MacintoshHD: Disk size: 250.14 GB Disk used: 187.17 GB
        downloads: Disk size: 249.18 GB Disk used: 110.83 GB
    Destinations:
        G-RAID with Thunderbolt [Local]
        Total size: 8.00 TB
        Total number of backups: 6
        Oldest backup: 2014-04-08 14:24:41 +0000
        Last backup: 2014-09-24 21:58:28 +0000
        Size of backup disk: Excellent
            Backup size 8.00 TB > (Disk size 499.32 GB X 3)
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    fontd
         0%    firefox
         0%    AvidApplicationManager
         0%    AppleSpell
Top Processes by Memory: ℹ️
    498 MB    firefox
    241 MB    mds_stores
    172 MB    com.apple.IconServicesAgent
    137 MB    Dock
    100 MB    java
Virtual Memory Information: ℹ️
    12.33 GB    Free RAM
    2.39 GB    Active RAM
    1.11 GB    Inactive RAM
    1.34 GB    Wired RAM
    934 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 7, 2015, 01:56:19 PM    Self test - passed
    Mar 6, 2015, 08:15:56 PM    /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang

T-Bolt Display not working with iMac Retina

When I replaced my Late 2012 iMac with the new iMac Retina, the Thunderbolt Display I use for a second monitor would not come on and is not visible in the iMac's "Displays" preferences. Has anyone had this problem? I tried rebooting the iMac, but no luck.
According to Apple, this iMac IS capable of outputting to two Thunderbolt displays. I have the upgraded video card in the iMac.

Ugh. I'm an idiot. I never imagined the Apple Thunderbolt/mini-DP cable would go bad between unplugging the old mac and plugging in the new one. I tried a different cable and the display came on. Problem solved!

Problems with iMac retina 5K (artifacts, glitches and etc.)

Hello dear Apple.
I have bought new iMac with retina 5K display and I have found lot of problem with it. It was December 2014 when I got my first iMac. And after then I have found few real problems with it.
The first problem is I can't open high resolution image with standard Preview.app. I mean 'high resolution' - more then 30-40 megapixels. When I open them, I can see image, but only 2-3 seconds, and after that I see horizontal artifacts only. I can't open images, like this Rembrandt.jpg; Carpaccio.jpg; Holbein.jpg
The second problem, when I change resolution in to scaled mode (System Preferences/Display) for increase image on display. I found when select some area on background of desktop it has left some lines after itself. It is particularly unpleasant if you have plain colour desktop background. You can view, how does it look here.
The next problem with animation in different parts of interface, e.g. sometimes when I open Time Machine some parts of windows are freezing or appear some artifacts or glitches near borders of window. And I have the same situation, when I open Mission Control, or any Adobe app or other, or simply rename a files. I have found few discussions with problems like mine, but in the separate places
5K iMac - bad GPUs?
Graphic Problems with Retina iMac
iMac 5K and indesign glitch
And after that I want to tell you that I have this problems on four (4) iMacs. It was really difficult to arrange four replace. I have lost a lot of time an spent a lot of nerves for discuss and resolve my problems with Apple support. Finally, they told me that they do not know about problems with iMacs, and they could offer give my money back. I glad to get my funds, but now in my country price for iMacs has doubled. And if they refund my money, I can buy half new iMac only.
I am sorry for my language and style, but I do not know what I should doing with that. And should I hope, that my problem resolve with OS X updates? Or it is hardware problem of the whole iMacs 5K...

Yes Ralph, absolutely correct, 4 times. Do you have the graphic card the same as me, or m290? Could I ask you check your iMac for few things, please?
For the first, can you enlarge scale in System preference/Display and install plain dark color desktop background. Are there any footprints after rectangular selection like in my video https://youtu.be/dBglFvjJx1Q?
And for the second, could you download this image https://upload.wikimedia.org/wikipedia/commons/0/07/Rembrandt_Harmensz._van_Rijn _-_Nachtwacht_-_Google_Art_Project.jpg and open in plain Preview.app, and zoom it? Are there any glitches?
Thank forward.

Issues with iMac freezing using Mail, Safari, Chrome

I'm having issues with my iMac freezing, forcing me to hard restart my computer each time. I think I've had to powered down via power button altleast a twenty times today and yesterday. I've restarted 4 times just trying to finish this post
It seemed like I was only freezing using Safari at websites like facebook and youtube.com. So I switched to Chrome, which lasted a few hours until I started freezing on that as well.
I logged on as a Guest account and they seemed to be working fine. I thought Flash may be the issue so I re-installed but no dice. I emptied cache, cleared history from each browser, etc -- no help.
Then today I started freezing just using mail. While typing a message, auto correct attempted to correct a word and my system completely locked up from that.
I have plenty of hard drive space, RAM isn't an issue either.
Here's some of my system log just before one of my recent freezes:
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: addChildrenOfBookmark:withTabLocation:toMenu:includeUnreadRSSCounts: not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: _leftTextMargin not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController load error (0) - Unknown Safari Internal
Mar 12 16:19:11 --- last message repeated 12 times ---
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims loaded from: /Library/Application Support/Glims/PlugIns/Glims for Safari.plugin
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: Can't reload session: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:23 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:27 --- last message repeated 2 times ---
Mar 12 16:19:27 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController not found - Unknown Safari Internal
Mar 12 16:19:29 --- last message repeated 5 times ---
Mar 12 16:19:29 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:56 --- last message repeated 32 times ---
Mar 12 16:19:56 Ronnies-iMac.local WebProcess[1746]: objc[1746]: Object 0x7faa5b41c710 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
Mar 12 16:20:20 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:34 --- last message repeated 5 times ---
Mar 12 16:20:34 Ronnies-iMac.local WebProcess[1746]: Unable to talk to lsboxd
Mar 12 16:20:35 Ronnies-iMac kernel[0]: Sandbox: sandboxd(1843) deny mach-lookup com.apple.coresymbolicationd
Mar 12 16:20:35 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:36 --- last message repeated 5 times ---
Mar 12 16:20:36 Ronnies-iMac.local sandboxd[1843] ([1746]): WebProcess(1746) deny mach-lookup com.apple.ls.boxd
Mar 12 16:20:39 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:21:09 --- last message repeated 11 times ---
I don't have much experience translating any of what I just pasted, any help would be greatly appreciated. Thank you!

I uninstalled the Glims plug-in on safari, and that's seemed to cure a little bit of the problem with safari. But I'm still getting hang-ups and freezes. I'm not even noticing a pattern anymore with which apps and so forth are causing it.
This is the log from a freeze that just occured at 22:59:
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24584]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24583]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24584]): mdworker(24584) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24583]): mdworker(24583) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac kernel[0]: Sandbox: sandboxd(24585) deny mach-lookup com.apple.coresymbolicationd
Mar 12 23:00:22 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:00:22 Ronnies-iMac kernel[0]:
Mar 12 23:01:35 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:01:35 Ronnies-iMac kernel[0]:
Mar 12 23:01:36 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransformList: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformsAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransform: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Thanks again

Using ADVC 55 with iMac Retina 5K Late 2014

Hi,
I was able to use my ADVC 55 capture device to capture non-digital video such as Hi-8 VHS etc. with my previous iMac which do naturally have Firewire port on the back side. Now I am using iMac Retina which is not supplied with Firewire port. However Apple does have a conversion cable from Firewire 800 to thunderbolt where you can then plug into thunderbolt ports on the back of the iMac Retina Late 2014.
Unfortunaletly, I cannot see the ADVC 55 capture interface on neither of my vide editing software such as Final Cut Pro, iMovie etc. The ADVC unit itself has the light on it that is lit always in red color, not green color that you normally have with a successful connection. I am suspicious about this conversion cable to thunderbolt that makes this incomplience. Does anybody have a suggestion that I can follow?
Many Thanks,

Hi there - wondered if you got an answer to your question as I have the exact same question.
Many thanks
Richard

Anyone else having issues with iMac built-in microphone?

My mom's brand new 24" iMac (running the latest version of Leopard) keeps having issues with the built-in microphone going dead. It can be resurrected with a restart and PRAM reset (command-option-P-R), but it is kind of annoying to have to do this every time she wants to Skype or iChat. Any ideas what might be causing this? She runs a fairly clean system with few peripherals or third-party software (except occasionally an external FW drive for backups, a Blu-Ray burner [not connected at the same time], and Toast). Thanks.

Even on restart with nothing else running, she can go into the System Preferences/Sound/Input and try testing the microphone and it is DOA. We did go through all of the prefs in Skype and they are all set right, she does try the Sound Test call in Skype to see if her audio is working and that is usually the indication that something is not right. Her broadband connection varies too much to have iChat work reliably if at all. She will be installing Snow Leopard soon, and I read that iChat only requires 300kbps bandwidth as opposed to 900kbps under Leopard so there is a possibility that there will be an alternative to Skype in the near future.
All her updates are installed. Repairing permissions was done less than a month ago, but it is worth a try again. Also will have her fire up Activity Monitor to see if there is anything else taxing the CPU. I am 2000 miles away so it is sometimes hard to maintain this machine properly from a distance.
Thanks for your input in trying to solve this mystery. BTW what do you think of using an external dedicated microphone? Kind of defeats the purpose/beauty of having it built-in with the iMac...

Starting issues with iMac 27 i5 quad after crucial RAM expansion

I have read through a few threads regarding issues with crucial RAM upgrades in iMacs but they don't quite match what I am experiencing.
I have installed 2 x 2 GB Crucial RAM (manufacturer 0x80CE) in addition to the pre-installed 4GB. The iMac works fine without any glitches, freezes or crashes. However, when I try to start it up in the morning I can hear the HD starting up and stopping once. The start chime doesn't sound and the display stays black. I take out the 4GB and the computer starts up without any problems. I then switch it off again, install the other 2 RAM again and lo and behold: all works fine. Until the next morning. I do not entirely disconnect the iMac, which is an Apple refurbished machine, I just switch it off.
The first time that happened, I thought it was another problem like USB, bluetooth etc. So I systematically disconnected and reconnected all peripherals, I even used a USB mouse and keyboard and tried to start up from the restore DVD. So I went through all that pain.
If there is an existing thread I would appreciate if you could point me in the right direction because I couldn't find anything like this on this forum.

Did you test all 4 modules one at time in a top slot as suggested, to see if they are all working?
● If any one of the modules fail to properly boot the iMac, factory or crucial then do not reinstall it into the iMac.
● If all of the modules individually boot the iMac, then try reinstalling the Crucial in the top slots, the factory in the bottom slots and Startup the iMac reseting the PRAM.
http://support.apple.com/kb/HT1379
+1. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.+
+2. Turn on the computer.+
+3. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.+
+4. Hold the keys down until the computer restarts and you hear the startup sound for the second time.+
+5. Release the keys.+
Now then if the iMac is not booting from all 8GB of RAM, then there is a compatibility problem with the Crucial RAM and you need to contact Crucial and tell them that there Ram is not working with your Factory RAM.
Why would you only want RAM in the bottom slots, I thought the idea here was to upgrade from 4 to 8GB?
The article clearly states that the iMac will not boot with only 1 module in a bottom slot.
http://support.apple.com/kb/HT3918

Skype issues with new Retina MBP

Help - I have a new Retina MBP with the latest version of Skype. I am having serious issues with Skype -anyone I call on landlines keep telling me my voice is "breaking up" - I can hear them perfectly. A skype test call works OK, calling my own land line seems to be OK, but all calls from Australia to US land lines experinece this issue. (I thought is was my router so had Telstra replace it - talk about good customer service - it was replaced no questions asked). Same version of Skype on my 5+ year old MBP still works OK (of course it is not running the latest version of Moutain Lion as it does not support this version).
The Skype community forum reports various issues with MBPs but not this particular one. I would go to the Apple Genius Bar but they don't really provide support for thirdy party apps. Note I am using the built-in speaker and microphone.
All suggestions most welocme - I really need to get this sorted before my next trip.
thanks.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Security Issues with iMac OS X

I thought that with previous OS X versions, the problem was bad enough when you set the 'Stealth Mode' to 'On' & the status was not reflected within the System Profiler utility.
Now it seems more security blunders....You're able to amend Login Items, e.g. select &/or deselect items (within System Prefs, User Accounts) without being asked to re-enter the users password or keychain password. If someone gained access to a users computer/account (even if it was padlocked) then they're able to amend/delete/select/deselect anything in the 'Login Items' list.
Yet another major security blunder from Apple & I remember it took them months, if not years to resolve the 'Stealth Mode' issue with previous OS X versions.
Since UNIX is/was meant to be one of the most powerful & secure computer operating systems, they've made it look pretty WeaK!

Now it seems more security blunders....You're able to amend Login Items, e.g. select &/or deselect items (within System Prefs, User Accounts) without being asked to re-enter the users password or keychain password. If someone gained access to a users computer/account (even if it was padlocked) then they're able to amend/delete/select/deselect anything in the 'Login Items' list.
Well duh. That's a bit like saying if someone can start your car then they can change the radio station. If a person has hacked your account to the point where the can amend the Login items list then that is not a security issue, in fact that's the very least of your worries. If they have that kind of access to your machine then they have everything, your data, your passwords, the whole shooting match. So, I wouldn't worry too much that the can remove an item from your Login list.
So, not a security issue, not a blunder. You need to worry about something important.

Replace my iMac (2011) with iMac retina. To migrate or to do a fresh install, which is better?

My old iMac (2011) is already upgraded to 10.10.1. It seems running slow now. I got a iMac retina and planned to move everything from old iMac to new one. Please advise whether to use Migration Assistant or to do freah install of all applications and then manually copy all files over. Which way is better?

I've always been in favor of starting out from scratch. You could get a Thunderbolt to Firewire adaptor, however, and use a Thunderbolt cable. Then you could migrate over a fast connection by using Target Disk Mode. If you have a backup on an external drive, then you can use it instead of the computer. In both these cases you can use Migration Assistant to transfer your Home folder, third-party applications and support files, and system preferences.
How to use Migration Assistant to transfer files from another Mac
Migration Assistant tips and tricks

Sleep/Wake issue with 5K Retina

I Have just purchased an Apple iMac 5K Retina, 4Ghz and 16 GB of RAM. I am experiencing an intermittent warning, which suggests that the system has restarted from Sleep, for some reason. I have contacted Apple Service, who took over the system and gave it a thorough test. After the test and removing an external Disc, the problem seemed to have disappeared. However, this afternoon, it came back again. After closing the warning, the computer seems to operate as expected, with no obvious symptoms. i have originally been told that I can return the iMac if the error re-occurs, which it has. The system is not standard, so I probably would not get a replacement before Christmas, but having spent over £2000 on the equipment, I do not want a flawed product. I will also find the re-instatement to Factory settings a real ' ***'. Any advice from an expert would be much appreciated, before I ring Apple tomorrow. Should I try to return it or is it a trivial issue?

So while still having no solution I've tried several things to solve the problem though:
I've read in some forums that dropbox might have been an issue. Uninstalled it, problem persisted.
I've also unpluged each USB cable one after the other to see if any of the USB devices caused the Problem. No result. My iMac persistantly woke up from sleep even with no USB device connected at all.
Logs show the following on each occasion:
Wake reasion: XHC1 (which apparently is USB)
The USB device BRCM20702 Hub (Port 8 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (3)
The USB device Bluetooth USB Host Controller (Port 3 of Hub at 0x14800000) may have caused a wake by issuing a remote wakeup (3)
Systemprofile tells us that:
0x14000000 i couldn't clearly identify but
0x148000000 should be "BRCM20702 Hub
Conclusion:
As no EXTERNAL USB Device caused the iMac to wake up it must either be a driver failure or someting similar within the machine or some bluetooth device. The latter is less likely as it's the third of three wake reason provided by the console.
I do not have any wired keyboard or mouse so I can't verify wether Apples wireless Keyboard & Trackpad could be an issue.

Trackpad Issues with iMac Retina

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