Trackpad/K​eypad issue.

Hey everyone,
I have a Blackberry Curve 9360 and noticed today some issues with the trackpad. When my curve is on the home screen, the trackpad will not work. I have to press a punch of random keys all at once in order to get some keypad to work. Using the search option I can then access other menus and the trackpad will work in these other menus, It will not work at all on the home screen and will only scroll in the other menus. I can receive calls and texts still but cannot answer calls as my keypad only works every now and then. After looking through the posts I tried to update the OS using Blackbery Desktop Software. It successfully completed the software update, however now my phone is stuck on the terms and conditions page, which I can not scroll to the bottom of to accept. My phone did not get wet and I have tried pulling the battery out and letting it sit. The trackpad does work since it scrolls in other menus, so please do not say the trackpad is broken. Any ideas? Is anyone else having this problem? 

I am having a similar issue with a Curve (9360) and Bold (9900)... I support a wide range of BlackBerries for work. Intermittently, the trackpads will stop working vertically on almost any screen (messages, menu screens, etc).
The workaround I have found to temporarily resolve the issue is to move left and right; this will work and seems to allow the user to move vertically again. Since this seems to be a widespead issue, will different models and different OS versions, I believe it might be hardware issue, hopefully the next update will resolve the problems!
The Bold has the latest OS installed.
The Curve is one OS version behind. I've been trying to get the client in so I can update, but he's been busy.
Has anyone else had this issue? If so, try moving left and right, then up and down again. It should work.
Here's what I'm having them try now:
Options -> Device -> Device and Status Information
On this screen, type in the word test
Press the BB Menu button, then select Start.
Click on Yes for all of the popups and de-select all the options except for Trackball (at the top). Click on Run.
Go through the testing and if the trackball isn't working properly, enter the reason during the test.
After this, try going to the following:
Options -> Typing and Language -> Trackpad Sensitivity
I would try playing with the vertical sensitivity, since this is where we are having an issue. Assuming it is at 70, move it up to 80, save and test this out. If you notice you continue to have issues with it, move it up to 90, etc.

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