Trackpad not working on BB8250 after hooking up to BB desktop S/W

Question

My son has a BB curve 8900 and has the BB Desktop S/W installed on his laptop, I wanted to get some of his music onto my 8250 and hooked my phone up to the S/W , the only change I made was choosing ITunes instead of media player, I transferred some songs over perfectly but when disconnected from the laptop my trackpad does not  respond.....I have tried a soft reset, taking the battery out while the phone is still on, leaving the battery and sim out for 5 mins, what else can I do??
Can you only use one model of BB on the S/W on the same laptop?
Am I going to have to reinstall?? 
Your help would be greatly appreciated.

Answer 1

There is a solution posted to this but since it involves getting a little rough with your device, I advise caution beofre you try this.
Below is the link and right under that is the solution.
Being an avid BB user, I would advise going a little easy on the plate mentioned.
If that doesn't work, you can try with a little more effort every subsequent attempt.
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Trackpad-freezes-BB-8520/td-...
The solution is try to remove the battery, sim card and memory card. Then you will see a metal part [which is located exactly in the same place with the trackpad], simply push it and the trackpad is going to work.
hth
mrupadhyay
Primary Phone - Blackberry Torch 9800 - Bharti Airtel (India) / Secondary Phone - Blackberry Curve 9360 - Vodafone (India) / Blackberry PlayBook 64GB
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