TrackPad problem for curve 9300

Dears, I have bought a new BB curve 9300 more than a month ago from UAE and i am having a problem with the trackpad the sometimes it needs several touches to direct me up, down left or right , i tried the sensitivity from the BB SW but it has nothing to do , I noticed that the trackpad is raised a millimeter from the screen service level please advise how to resolve this problem Br Mina

Could do with knowing if moisture may be an issue. If it is or could be you must take out the battery, Sim and MC and leave it to dry out in a warm place for a couple of days if it got moist or 5 days if wet.
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    Hi and Welcome to the Community!
    I suggest this thread:
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
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    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

    Hello,
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    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • BBM for curve 9300

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    Hi and Welcome to the Community!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Documents to go for Curve 9300

    Hello.
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    Hello CandiceStones
    Welcome to BlackBerry Support Community Forums
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    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • EMAIL PROBLEM WIT CURVE 9300

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    Solved!
    Go to Solution.

    Make sure you have a blackberry data plan on your account.  Check with your service provider.
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    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Os upgrade for curve 9300 os 6

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    Hi and Welcome to the Forums!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop software for Curve 9300

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    www.blackberry.com/desktopmanager
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    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Problem blackberry curve 9300 facebook chat not working

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    hi,
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  • I need help, for os 6 for curve 9300 ...

    Hello
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    Hi
    The link below was the only information I could find that made sense.
    http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Server/Error-1330/td-p/634913
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    If I have helped you please check the "Kudos" star on the right >>>>

  • Blackberry Messenger for Curve 9300

    I have set a profile picture over a week ago but none of my contacts are able to see it? Can anyone help with this

    Update to the latest BBM and try again, its RIM network issue dont worry it wil be fixed automatically, just continue your conversation

  • Curve 9300 problem ..... Please Help ! (SORRY FOR DOUBLE POST)

    SORRY FOR DOUBLE POST GUYS, it bugged and I don't know how to delete it ! I don't want to get an infraction :/ ..
    Hey Guys ! First of all, I'm new to the community and looking forward to be as active as possible to help people and get help from professionals ! (And sorry for my bad english tho :/..)
    So here's the problem ...... I bought a blackbery Curve 9300 today, and what happens, is when I try to update it, it gave me at first, error 507 (Which means there's no OS in the device I suppose) ... when I tried to update it again, it gets stuck on ''Reconnecting to JVN'' or ''JVM'' can't remember ..... ive been trying to find a solution for hours and stil no luck .... i tried pulling the battery out and putting it back in, but doesnt work ..... a pop up message told me to go to control panel, check for USB Root hub and put a check mark on a certain option, but they were already checked ..... this situation is extremely frustrating because the guy from whom i bought the phone doesn't answer anymore, and I don't really want to take it to a store to repair it for like 60-80 $ or whatever ..... if possible, I'd like to get some help please !!!
    Thank-You in advance guys !

    Hi 12khaled21,
    Welcome to the community.
    Error code 507  comes when there is no OS   installed in your device. 
    Try downloading appropriate OS and install it.
    Check this link KB10144 and reply back.
    Raj
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    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Some problems I have with my Curve 9300. Hope you can help me.

    Hi everyone.
    I decided to post here to know if someone can help me out, I'm a blackberry curve 9300 user - O.S. 6, I've had the smarthpone for a while now, but since the beginning I've been having some minor details, I want to know if there's a simple solution for those things.
    1. Browser.
    Since the beginning, the phone native browser has this problem where it starts to load a page but at the middle it just stops and goes back to the home page, so that I can't load any page. I have to search for another browser which works just fine, but maybe there is something I can do to solve this since youtube or othe pages only load on the BB browser and as I said, it doesn't load the pages. It doesn't promp any error message or anything.
    2. Don't-know-what-it's-for Icon.
    For a few months now, there's this icon that I can't tell what it's for, I've already search all over the APP for updates but nothing, I just decided to coexist with the icon as it never goes away. Maybe there's something I'm not doing right to check the icon. Here's a screen capture of the mentioned icon.
    [IMG]http://i45.tinypic.com/10f252b.png[/IMG]
    RL=http://imageshack.us/photo/my-images/521/captureit​25042012191027.png/][IMG]http://img521.imageshack.​...
    Uploaded with [URL=http://imageshack.us]ImageShack.us[/URL]
    3. Crazy pointer.
    Sometimes, not always, the pointer just go mad, it start to move by itself, and when one tries to write it becomes impossible, I've tried changing the sensitivity of the pad but no changes.
    Thanks in advance for any advices you can give me.
    Solved!
    Go to Solution.

    Awesome! You should now be fine for those two... my guess is the crazy pointer may just be due to an over-sensitive trackpad (usually happens when the trackpad gets covered in skin oils). Try cleaning it once in a while with a soft cloth to remove any finger oils and that should help with that.
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