Trackpad Replacement Issue

Hello,
I purchased two blackberry trackpads to replace the one in a Blackberry 8530.  I installed the pad but discovered that I couldn’t boot up the device upon installation.  If I place the old, broken trackpad back into the Blackberry, the device boots fine (but, of course, the trackpad doesn’t work).  But when I put in either of the two trackpads I purchased, the blackberry does not boot up.  I spoke with the dealer who sold me the pads and no one else has had an issue with them and he's offered to send me another pad, but it's highly unlikely I received two defective pads.  So, I was wondering if anyone has encountered something similar.  I just find it extremely strange that the old pad allows for the device to boot up but the new pads (which are the correct make and are compatible with modles up to 9300) don't.  Any ideas or suggestions?  Thanks!

The process is quite easy.  Take the battery out, remove the plate covering where the pad is situated (and also puts pressure on it), pull out the old touchpad and put in the new one (of course, attach the pad to the board).  Takes less than 2 minutes in total to do. 

Similar Messages

  • MBP 2006 C2D (A1211) Trackpad Replacement?

    Hi all,
    I have a Macbook Pro Core2Duo 2006 (non-Unibody) that had a fairly common issue with the Trackpad; ie the clicker would often become hard to engage or get physically stuck rendering the machine impossible to use. I realised that pressure from the battery below was causing the issue, or at least making it worse, so I removed the battery from the battery bay to carry on working, even though it didn't actually look swollen or deformed.
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    Thanks!

    Hi, I bought another broken MBP in order to take off the entire top cover/keyboard and transplant it onto my one. In the event though I didn’t need to fit this. Once I'd removed the battery and allowed the Macbook to settle for a few weeks(?) the trackpad started to function again, fairly reasonably. It very occasionally clicks a little, but is otherwise fairly functional. It seems to have returned to it's normal physical position, as imperceptible as that may have been, without me doing much.
    If you want to fix your’s buying a replacement top cover may be the simplest solution, since the trackpad on these models isn’t designed to be a replaceable part. Good luck.

  • If a trackpad replacement is about $100, why am I forced to buy an entire board?  I was not told the entire board was a single unit when I bought it.

    If a trackpad replacement is about $100, why am I forced to buy an entire board?  I was not told the entire board was a single unit when I bought it.

    rob10010 wrote:
    Hi Clinton,
    I'm aware its one unit and needs to all be replaced, but my issue is that I didnt know the computer would be similar to the macair late 2010 where an entire board needed replacing.  I never would have bought it.
    Never would have bought what? The Mac when it was new?
    rob10010 wrote:
    I just think its bad business to sell me a care policy.
    What care policy are you referring to? AppleCare?  Also, how did the trackpad get damaged?

  • My magic trackpad has issue with 3 finger swipe between applications or swipe issue after OS X 10.8.1 update.

    hi,
    my magic trackpad has issue with 3 finger swipe between applications or swipe issue after OS X 10.8.1 update.
    Anyone facing the same issue? Thanks.

    Did you check System Preferences - Trackpad ? Also I'm not sure exactly what 3 fingered swipe are you referring to?

  • Droid 3 Replacement issues

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    statman wrote:
    Droid 3 Camera issues I am running into:
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     -  - I bought my phone to keep in touch via skype with my son @ college - but now learn that the droid 3, with it's front facing camera DOES NOT WORK - (not on the Verizon-specific Skype - what a lame app), but using  the real Skype app... on a video chat, the Droid gives a black screen, not my image.  ???   From what I see online, same response from other video chat tools.   This was one of the biggest selling points for me!!!  Am more than mildly annoyed at this one.
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    Previous phone was a Droid 2 - with none of these problems....  appears that the Droid3 was released before testing and fixing issues.  
    PLEASE ADDRESS THIS!!!

  • HT203171 had to have my trackpad replaced, day or two later my mouse on my trackpad is erratic and uncontrollable

    had my trackpad replaced on macbookpro, day or two later the mouse on the trackpad started acting erratic and uncontrollable, help?  Initially thought it was my "time machine" running in the background, which was also a new addition to my system,

    I reinstalled the current version of iTunes, 8.2.1.
    Current version?? Did this post appear out of a time warp?  The current version is 10.7!
    http://www.apple.com/itunes/download/

  • Odd trackpad gesture issues

    It always starts when I tap with two fingers to zoom in to read articles. It wouldn't zoom, and everything stops working. Scrolling doesn't work. Going back to previous page doesn't work. Clicking on back button on the top left corner doesn't work either... It's stuck on the current webpage. Entering a new address will not take me anywhere either. It just stays on the same page. If I restart Safari, everything seems to work fine until I use gestures like zoom and going back to previous page (scrolling works). Gestures work on other applications though. It only happens on Safari. If I restart the computer, Safari works fine. But eventually the problem comes back somehow.
    I talked to someone at Apple store, and he recommended replacing my trackpad, which will cost around $140... Do I really have to replace the trackpad? I also have Snow Leopard on a different partition, and all the gestures work flawlessly. Furthermore, like I mentioned above, I'm only having issues with the gestures on Safari. Is there any other solution to this other than replacing the trackpad?
    I have a 2010 MacBook pro.

    I talked to someone at Apple store, and he recommended replacing my trackpad, which will cost around $140... Do I really have to replace the trackpad?
    If a repair tech who actually examined your trackpad said you do, why don't you believe him/her?  No one here can answer as we do not physically have access to your MBP to examine or perform diagnostic testing.  The only thing I can recommend is that you check out KB Article: CLICKY CLICK---> http://support.apple.com/kb/TS1248 Intel-based Apple Portables: Troubleshooting unresponsive trackpad issues
    like I mentioned above, I'm only having issues with the gestures on Safari.
    Are you saying that the trackpad works in other browsers as well as in the Finder & offline?

  • MacBook Pro - Battery and Trackpad Heat Issue

    Hi,
    I purchased my MBPro 15-inch in December of 08 (so unibody type). For the last few months, after a couple of hours, the trackpad becomes unusable. You can't "click" and navigating around the screen clicks and unclicks and is general extremely sensitive.
    When I remove the battery, it works fine (but you have to keep the power supply connected or it dies instantly). As of this week, when I replace the battery, it goes straight back to the problem. Previously, I would get 15-30 minutes of "normal" usage and then the problem would reassert itself.
    Should I just get a new battery? Is this the kind of issue that Apple had previously on non-unibody MBPros and required a mass recall and replace of batteries?
    Any suggestions would be greatly appreciated

    Welcome to Apple Discussions!
    This is likely the same issue which resulted in a recall of swollen batteries (Battery Update). Have you carefully checked your battery for any signs of swelling or leaking? If you do have a swollen battery, stop using it immediately and get a replacement. You don't want to risk permanent damage to your Mac.
    The battery doesn't even have to be in use. Some time ago, someone posted a picture of a spare battery that had never been in a machine, but which had still swelled up and come apart.
    There seems to be some question as to whether this is to be expected of all these batteries, or if it is an indication of a factory defect. For this reason, people have had mixed results trying to get the battery replaced for free from Apple. Generally, if you've been able to get 300 cycles out of your battery, your battery is just considered worn out and your chances of a free replacement are remote. If this happens on a newer battery with fewer cycles, I believe decisions are made on a case by case basis.
    I actually hope that swelling is a characteristic of a defective battery and not something expected to happen to all of them. Especially since the new Unibody Macs now have a built-in battery that is not supposed to be user replaceable.
    Good luck!

  • Trackpad - Dragging issues?

    I recently got a new Macbook Pro to replace my month old one that had a dead hard drive (Great service at the Apple store - replaced the whole laptop instead of the drive without me asking).
    I got home, updated the laptop to the new OS and with the new Trackpad firmware. For the first couple days things seemed fine. Then I restored my user from the Time Machine backup and noticed something seems funny with the trackpad.
    If you click it's fine - tracking is fine. But holding to drag or select text has things going nuts. Most of the time if you are selecting a large area of text, you click and it starts to select and then it "forgets" as if you stopped clicking. If you press harder on the pad it may resume. Or it will get all confused and you have to stop clicking for a couple seconds and then drag again and things will be OK.
    Is this my machine, a problem with the new OS, or what?

    Don't know if this is the issue, but what machine did you originally do the Time Machine backup from? If it was originally done from a pre-unibody model, then I believe the trackpad software is different because the older trackpad had a separate trackpad and mouse button, and the new one has a combined trackpad and mouse button. I'm thinking if the older version of the trackpad software was somehow restored with time machine, it might be causing problems.
    Unfortunately, I don't know what to do to fix the problem, but my guess is that you're dealing with a software problem rather than a hardware problem.
    Good luck!

  • TrackPad drifting Issue

    When scrolling in any direction, or sometimes not at all, the Trackpad had started scrolling down.
    It's been doing this for about 3 days now.
    I haven't done anything different or installed anything new.
    Can somebody help?
    The folks at Crackberry are useless.
    Carrier is Three UK
    Model: Blackberry Curve 9300
    OS Version 6.0 2534
    Free Memory 97225316 B
    Battery Pull didn't work
    Data Backup & OS Re-Install didn't work
    Problem Occurs in Safe Mode

    Hello OptimisticRebel
    Welcome to BlackBerry Support Forums
    If you already done an OS reload  and have not Installed any third party application then its not a problem with the Device Software , It may be a problem with the Trackpad itself .
    You can try replacing the trackpad which might fix this issue OR if you wish you can try OS5 on your device to see if it make any changes ,you can try changing the trackpad sensitivity have you tried that.  But if your trackpad is creating issue recently  then it might be an warn up call ,You can visit any repair shop or your service provider to get it replaced, Also refer to this KB :
    KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
    Good luck.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Trackpad / Mouse issues - jerky

    I know multiple forum threads exist for trackpad issues. This thread is for only one of those issues: jerky trackpads that work alright but intermittently jump small amounts (1/4" - 3/4") and freeze for small parts of a second. This is a continual problem, not only after sleep. The same happens when a mouse is used instead of the trackpad. If your problem is different, please post on one of the other threads as it likely is not related.
    Background: I had an early MacBook whose trackpad would give the above indicators. It happened whether moving the mouse with a single finger, scrolling with two fingers, or anything else. I since cloned that drive and now have a brand new MacBook. The new on had no trouble with the trackpad until I copied the old drive to the new machine. As soon as I did, the problems resurfaced.
    So, the problem seems to be software.
    I then reimaged the new MB with a clean install of 10.5 and did a transfer of the old information using the migration wizard. The problems resurfaced. The problem also exists under a different user (I created a new account and tested it: Same problems.)
    I've tried switching settings in System Preferences for the Trackpad including tracking speed, ignoring accidental input, ignoring when mouse present, etc. Nothing changed it.
    I then removed all applications running at startup. I don't know what else to try before I do a clean image and install a piece of software at a time, which would be very annoying and time consuming.
    Any ideas?

    When you use Migration Assistant to copy back your old system's applications, preferences, and documents, you also bring back all those application's support files and preference settings. (In other words, you pretty much replace your User > Library folder with your old User > Library folder).
    My advice to you would be to wipe the drive, do a clean install, and don't use Migration Assistant. Install all your apps manually and then manually copy back your documents, pictures, and so on.
    If you use Address Book, copy Macintosh HD > Users > YOURUSERNAME > Library > Application Support > Address Book to the same location on your new install. This will migrate all your old address book entries.
    If you use iCal, do the same with the following location: Macintosh HD > Users > YOURUSERNAME > Library > Calendars. Copy the whole folder and overwrite the same location on your new install.
    Depending on how your email is setup, you may need to manually migrate that as well. Macintosh HD > Users > YOURUSERNAME > Library > Mail is the folder you're looking for in that case. If you use IMAP accounts, you don't need to worry about copying the folder. All your email is stored on the server.
    It shouldn't take too long to do all of this. 3 hours, tops.

  • HP Envy m6 Keyboard & TrackPad multitasking issues

    I'm running on an HP Envy m6 Laptop, with 64 Bit Windows 8 Standard edition, straight out of Best Buy.
    I've had this computer for nearly a year now. I honestly love everything about it, from the backlit keyboard to the i5 processor. But there's one thing I always have to work around that I can no longer stand about the thing.
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    Hi @wieit ,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that when you first start your notebook only half of the keyboard responds, but after 10-15 minutes you gain full functionality.
    You have updated the bios, removed sticky keys and changed repeat rate.
    Here is a link to Notebook Keyboard Troubleshooting (Windows 8) to assist you.
    If you connect an external keyboard does it respond the same way?
    Have you ran The HP Support Assistant to aid with HP updates and resolving issues?
    Have you tried Using Automated Troubleshooting (Windows 8) to resolve issues?
    Please let me know if you require further assistance.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Internal hard drive replacement issue...(a bit wordy)

    I am the second user of this white core duo MacBook - the boss's hand-me-down.
    The original hard drive was almost full when I received the unit, so after using it for a while I decided to replace the internal drive. I have an external WD 320GB "My Passport" formatted for Mac use that works just fine - it keeps the Time Machine backups on one partition and a Carbon Copy Cloner image of the original internal drive on another.
    I recently bought a WD 250GB Scorpio Blue (WD2500BPVT-00ZEST0), stuck it in the computer, formatted it (Mac OS Extended (Journaled), GUID) as a single partition and put the CCC image of the original drive on it. All was good. New drive booted and functioned as expected. Four days later it failed (question mark appearing on restart attempts). The disk utility applications in four different OS's failed to recognize the disk. Short story is WD sent me a replacement, but 320GB rather than the 250 - a WD3200BPVT-00ZEST0.
    I eventually got the new drive partitioned and formatted and installed Snow Leopard from my update disk. All this transpired with the drive docked in an external USB dock.
    During the OS install I took the opportunity to set it up in my name rather than my boss's name. (was this a mistake and the source of my problem, I wonder?)
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    Did I make a mistake in creating a different default ID (me rather than the boss) while installing the OS? Is the laptop "remembering" the user setup from the original small drive somehow and refusing to work with the new drive's new user?
    This is my first "Mac" experience and I really like the way the OS treats me and the "look and feel" of the GUI, but this has been somewhat frustrating. (I WILL stick with it though, I plan on buying a new MBP next summer.)
    Am I forever destined to live with the tiny original drive and be relegated to carrying around Passport drive to get most of my data files?
    I now have three drives I can boot from, but I'd really like to have the big new one actually usable from inside the laptop rather than sitting in a dock (with all it's cables).
    Thanks for reading this far.
    Dave
    Message was edited by: Dave Swinnard

    Dave Swinnard wrote:
    Booted from the SL update disk and ran disk utility to attempt to erase the existing data and repartition - no go. Attempts to erase, change partition size, repartition, verify, or repair all met with an error about being unable to unmount the drive.
    OK, so push ahead...
    He's dead, Jim.
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  • Adobe Flash Player and trackpad scrolling issue?

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    I have similar problems.  It does seem to correlate to Flash running in Safari.  Works fine with Google Chrome but Chrome isn't as fast on OSX.

  • Wireless Trackpad/Keyboard Issue Bootcamp Windows 7

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