Trackpad Sensitivity Issue After Snow Leopard Upgrade

I have a Late 2008 MBP/2.53 Ghz and prefer to use tap to click/2 finger secondary tap.
After upgrading to Snow Leopard (to v.10.6.6 as a clean install), linked webpages and files/folders often open when a second finger touches the trackpad accidentally even when pressed very gently.
The same happens if a third finger touches the trackpad if I am scrolling through a page with 2 fingers. Sometimes when pausing/hovering over a link, part of the page surrounding the hyperlink will highlight and can sometimes the link will activate without any additional accidental touch. I have slowed down the tracking and double click speed in preferences, but this makes no difference.
The funny thing is, some days the problems are worse than other days, the trackpad seems to have a mind of it's own! These issues never happened with Leopard, and it is very frustrating.
Post SL upgrade, I have also noticed that the Magsafe adapter sometimes needs a little wiggle before it will start charging, and occasionally, the red 'close' symbol at the top left of the page does not always activate and I have to start tapping elsewhere before trying to close the page again.
My parents have SL installed natively on their MBP (Spring 2010), and their MBP does not encounter any of these problems.
Disk Utility shows Javavirtualmachine differences, which I trust can be ignored as the differences are non critical, or could these issues be having an effect on SL?
I have AppleCare which expires in November and I want this sorted out asap. I could just revert back to using Leopard, but as I have paid £30 for Snow Leopard it would be a waste of money.
I'm not sure whether my AppleCare cover these issues seeing as SL wasn't natively installed on the Mac when purchased?
If anyone can help with these issues it would be very much appreciated.
Many thanks

After installing SL, i cannot get wellsfargo "account login" to work for any account of mine, other financial secure sites work fine, i.e. fidelity or vanguard, I can access the main screen of wellsfargo but login fails ... screen i get says Safari can't connect to the server and as follows: "Safari can’t open the page “https://online.wellsfargo.com/das/cgi-bin/session.cgi?" plus some more gibberish stuff.... i tried switching to firefox and it works fine .... never had any trouble before ..... tried safari reset, safari empty cache, and maintenace that applied ...... still no luck!! hope they get this bug fixed , my other computer an older mac mini works fine. any help????? never had any problem before SL

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MobileMe Sync Issues after Snow Leopard Upgrade

After installing Snow Leopard, MobileMe has been acting up specifically with syncing.
I have tried to reset it via the instructions found here: http://support.apple.com/kb/HT1497
I am hoping it will be corrected and stays corrected. If you have the same issues, please let us know.
Thank you.

This solution has helped some with MobileMe syncing.
1. Close all programs
2. Logout from MobileMe in System Preferences > MobileMe.
3. Run Disk Utility/Repair permissions from your startup drive.
4. Restart computer.
5. Login to MobileMe, and reset your sync choices.
6. Try syncing.
The first sync may take a good while, and you may be ask if you want to merge, overwrite. etc.

Weird outgoing mail issues after snow leopard upgrade

After upgrading to snow leopard a couple of weeks ago (then immediately to 10.6.5), I have been having trouble sending mail from my work machine on one account. After reading these forums and trying several solutions (listed below), the thing which seemed to work for me was deleting the outgoing mail server entry in the preferences pane and re-entering the information. However, this solution does not always work for me, and is only temporary; after some amount of time (variable? on the order of minutes?) the problem recurs.
If I open connection doctor the server in question displays a "Connecting to server..." message for a long time (minutes) and then "Could not connect to this SMTP server. Check your network connection and that you...". I get this behavior even just after resetting the smtp server, while I am successfully sending test emails.
As with others here, the same account works fine on other machines.
Things I have tried, on my own or based on advice read in the forums:
1) specifying the port for the server in advanced settings
2) Deleting and re-adding both the smtp server and the imap account
3) Setting mobileme to manual sync
4) "cd /var/log;touch mail.log;sudo chown root:admin mail.log; sudo chgrp 644 mail.log" (which doesn't produce any logs for me).
Any help would be appreciated.

I for got to add
5) repair permissions in disk utility
6) reboot

Isight no longer works after snow leopard upgrade

my isight no longer is available directly after snow leopard upgrade on my macbook black. Anyone else with the same problem? The isight does not show up in 'about this mac' under USB and I tried resetting SMC and PRAM.

Hi,
In Leopard there was an App called iSight Update app that was in Hard Drive/System/Library/Core Services
This does not seem to be there in Snow Leopard.
An issue with some computers with the camera was that in System Preferences > Displays the Colours needed to be set to Millions.
Also check the Hard Drive/System/Library/Extensions folder and see that you have the Apple_iSight.kext (this is likely to handle the Internal iSights as well).
One last thing.
Some Web sites can make use of the camera using Flash.
If that tab is still open the Browser may have use of the camera.
It sounds like you have done computer restarts and this will not be the case unless the browser is set to go back to that page.
7:26 PM Sunday; August 30, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Wifi problems since 10.5.8 Update. Even after Snow Leopard Upgrade.

Wifi problems since 10.5.8 Update. Even after Snow Leopard Upgrade.
Is there any way to use a 10.5.7 wireless .kext files on Snow Leopard? And where can I find the files?

Ok, I have the fix!! After several frustrating days it finally just works.
The process:
Upgrade your Macs to 10.6 (Snow Leopard)
Powercycle your modem AND time capsule / airport TWICE
Reset your time capsule with a pin or paperclip on the back
Follow the prompts to setup your time capsule / airport access
-- On your Macs
Go to System Preferences > Network > Airport > Advanced > TCP/IP
Click "Renew DHCP Lease" then click "Ok"
Click Apply
Turn off Airport
Turn Airport on
IT WORKS!!!
One of the magical people at tech support walked me through it earlier today. The whole process took about 1.5 hrs because Show Leopard takes about an hour to install on one machine.
Hope this helps-
Joshua

Receiving email after Snow Leopard upgrade

Everything works fine after Snow Leopard upgrade 10.6.2 except I cannot RECEIVE email. I have checked with Comcast and verified my settings for both incoming and outgoing POP mail.

Hello and welcome to the Discussions.
I had no problems of this sort when upgrading to Snow Leopard or 10.6.2. Were you already running Snow Leopard in an earlier version, or did you upgrade from Tiger (10.4.11) directly to SL 10.6.2?
Quit Mail, and in the Finder open Home/Library/Mail. Locate any files named to include MessageUidsAlreadyDownloaded. At the root level of the Mail folder you should find one named MessageUidsAlreadyDownloaded3, but look in each POP account folder also. There if you find any other, including MessageUidsAlreadyDownloaded2 delete them from each POP account folder -- they are not used in versions of Mail later than 2.1.3.
Relaunch Mail and test.
Ernie

Can't Print After Snow Leopard Upgrade

I have a home network centered around an Apple Airport Extreme Base Station. The base station is wired to a Linksys network switch which, in turn, is wired to two computers - an Apple Dual G5 running OS X 10.4.11 and a and Mac MIni which, until yesterday was running Leopard. I have an HP Laserjet P1006 connected to the USB port of the AEBS and, until yesterday, everything worked fine. Yesterday, I ran the Snow Leopard Upgrade on my Mini and now the Mini won't print to the HP over the network. If I connect the printer directly to the MIni, it works fine; as soon as I reconnect the printer to the AEBS, the Mini will no longer print. The lights on the printer will flash but nothing comes out. I have downloaded the HP Printer driver update from Apple but this didn't help. I have reset the AEBS, to no avail. The G5 running Tiger has no problems with printing. And, my daughter just got a brand-new MacBook Pro loaded with Snow Leopard from the factory and she can print to the HP over the network without any problems.
Any ideas?

When I upgraded iMac from Leopard to Snow Leopard 10.6 it also stopped printing wirelessly to Brother MFC6490CW.
I thought I had this same issue with my Epson printer when wireless printing. Actually, in SL, wireless printing is very slow at least with an Epson. Takes about 5 minutes or so for wireless print to even start. When checking the printing status app, it will start out saying "printer ready." Then after a few minutes it will say "looking for printer." A few minutes later it will say "printing."
When I go into the next room where the printer is, the green light is "flashing" letting me know that "printing" has started.
So I guess what I am trying to say is to check the printing status app after you click "print." It's possible "Brother" is just as slow as "Epson."
Message was edited by: CMCSK

PS3 and Safari crashes after Snow Leopard upgrade

How is everyone enjoying the crashes after their Snow Leopard upgrade? I can't save a photo using PS3, or download a photo to flickr or facebook without a crash. PS3 crashes, Safari crashes and work flow is at a crawl? Spoke with tech yesterday and they told me that this would stop if I downloaded Snow Leopard again, which I did, but the problem wasn't resolved. To top it off, I lost permissions on the iMac and can't use the computer. Please tell me where all of the accolades came from? Were the reviews done by people who actually work on their computers or by people who play on them? Oh, and another thing, lost my wireless access to the router and had to start all over. Be careful here, this has not been fun!

Excuse me, I meant to write CS3 instead of PS3.

Finder search "aliases" missing after Snow Leopard upgrade

I'm dealing with a crazy annoyance after upgrading from Leopard to Snow Leopard - currently running 10.6.2
I have 2 duplicate, external, 1TB WestDig Drives. I have no problems accessing these drives from the Finder, but if I use Finder search or Smart Folders, the corresponding folders on the external drives never open on the first try. I always receive the message:
+The alias “…” can’t be opened because the original item can’t be found.+
On the second try, search result folders open fine and I don't seem to have any further problems with a folder once it has been opened successfully from within search.
It seems that after my Snow Leopard upgrade every search on the external drive reveals "missing" folder aliases although the "aliases" appear as regular folder icons.
I tried re-indexing Spotlight but this did not solve the problem. I also trashed my plist files for Finder and Spotlight which didn't help either.
External Drive volume info from Terminal:
+drwxrwxr-x 21 782 Mar 14 17:18 PHOTOGRAPHY ARCHIVE+
FWIW I've found others having similar problems on the Apple forums HERE and HERE. I've tried their suggested PathFinder workaround without success.
This is driving me bonkers because it renders Smart Folders somewhat useless. Additionally, these external drives work fine on my old installation of 10.5 Leopard
Thanks for any help!

HI,
Try repairing disk permissions...
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

IPhone sync issue with iTunes after Snow Leopard upgrade

I upgraded to Snow Leopard and since then iTunes does not see my iPhone 3GS and I am unable to sync. I've read the troubleshooting guide to no avail. What am I missing?

If you are running v10.6.3 as your profile suggests, update to v10.6.8.
Click your Apple menu / Software Update.
Restart your Mac after the updates are installed.
See if iTunes will recognize your iPhone.
If your software is up to date then try here > iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Rocketfish bluetooth keyboard can't auto connect after snow leopard upgrade

Hi,
I have one of the newer model 2GHz Mac Mini's which I bought back in March. I've been using a Rocketfish model RF-ABTKB bluetooth keyboard (which I had been previously using on a windows system before getting the mac). Up to now, the keyboard had worked fine. Whenever I booted the mac, I'd use my bluetooth mouse to go to the bluetooth menu, scroll down to "Rocketfish Bluetooth Keyboard", and then select "connect" out of the sub menu, then would click the "connect" button on the underside of my keyboard and it would connect, every time.
I bought Snow Leopard on Friday & upgraded my machine. Since the upgrade, I no longer see the "connect" option for the keyboard in the bluetooth menu. The only option I see now in that sub-menu for the keyboard is "Open Keyboard Preferences...". If I go to the preferences window, click "set up bluetooth keyboard" at the bottom of the window and go through the pairing process again (going through the discovery process, entering the PIN that the mac generates, etc) it pairs and works fine (I'm actually using it to type this post). If I look at the keyboard sub-menu in the bluetooth menu after it's paired/connected, the "Disconnect" option is now available. The disconnect option itself is no surprise, it had been there in the past, but I thought it's odd that I can still see the disconnect option but not the connect option.
When I disconnect the keyboard (by either selecting that Disconnect option or by just not using it for 5 minutes & letting it go to sleep) the keyboard disconnects, the "shadow icon" fades on to the screen showing the keyboard is no longer connected, and I can go back to the bluetooth menu & still not see the same Connect option that used to be there before the upgrade.
My generic bluetooth mouse (doesn't have a brand name) continues to work with no issues. I called the support number for Rocketfish (which is really just a consumer electronics sub-brand of Best Buy), they said that their keyboard is fully compliant with Mac OS X and if the connect option is no longer showing up for the keyboard in the bluetooth menu, Apple must have done something that changed the way the mac is handling bluetooth.
Also, I did try removing the keyboard from the Bluetooth control panel in System Preferences and re-adding it from scratch, no change.
Anybody have any ideas???

Hello N:
I suspect that there has been some sort of incompatibility introduced. However, since this is an Apple forum, I recommend that you pursue the problem with "rocketfish." If is suggested troubleshooting steps, I might confuse the issue further as I would be focussed on Apple devices.
FWIW, no such problem has surfaced with Apple keyboards or mice. I am not trying to sell you one, I do not work for Apple.
Barry

Macbook pro will not boot after snow leopard upgrade

My GF has had a macbook pro since mid 2008. It's been running like a champ since I've known her for the past 3 years with no issues. It has/had OSX 10.5.8 installed. We tried to consolidate all our pictures from all our apple devices and realized she didn't have an icloud on the old 10.5.8 OSX. So I called apple and they told me to order and install the snow leopard OSX 10.6 first and then upgrade to lion etc after that, Well we got the disk yesterday popped it in to install and it's been a disaster.... the computer shutdown for what looked like a normal restart during the installation process and never booted back up. Attempts to manually reboot leave us locked on a grey apple logo screen with spinning gear indefinately whith the Snow Leopard disk installed during boot up. With the disk removed I get the flashing file folder with a question mark. I called apple support we tried all the PRAM and SMC resets and then decided that we should go to the Genius Bar once all those failed. After an hour and a half drive to the nearest genius bar we were told that the we suddenly had a hardware issue which just happened to coincide with the new OS installation.... I'm not buying it and am looking for some help. The macbook was running like a champ until we inserted a disk recommended by apple... Any takers?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Isight not working with skype and tokbox after snow leopard upgrade

Recently, I upgraded from Tiger to Snow Leopard. After the upgrade, I found that my built-in iSight camera wasn't recognized on TokBox. On Skype, it said that the iSight camera was in use by another application (however no other applications were running). The iSight is working with iChat, so I don't know what is wrong... everything was fine when I was using Tiger!

hellokitty650 wrote:
Okay, so I restarted my computer and that didn't work.
Then, I went through the suggestions from the link you posted. I found that the iSight works in iChat and Photobooth; however, it does not work in iMovie HD (exactly the same in both user accounts on my computer). Just like before, the iSight is "in use by another application" in Skype on both user accounts.
I reset the SMC, but it didn't seem to help anything. Everything was acting the same as before I reset it.
I also noticed that my iTunes and my iMovie won't open; they both quit unexpectedly every time I try to open them. This happens in both user accounts as well.
Okay, so it will be simplest to work your issues in steps. We will start with iMovie.
Use your Mac's Disk Utility to repair permissions. Then reinstall iMovie HD 6. Repair permissions again after the installer finishes.
If the version of iMovie HD 6 in your iLife '06 DVD is not "6.0.3", download and install the update:
http://support.apple.com/kb/DL319
If you need to do this update, repair permissions again after the update is finished.
Test the reinstalled iMovie HD 6 to see if it works in more than one user account and post back the results.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

PS 11.0.1 Crashing after Snow Leopard Upgrade

Not trying to add to the griping but just want it noted that another user (me) is having the same "constant crashing" issue after I upgraded to MAC Snow Leopard. Primarily it happens when working with JPEGs but I also had it seize while opening an Illustrator logo a moment ago.
My stuff:
PS 11.0.1 from CS4
MAC Snow Leopard installed over Leopard
New MacBook Pro with 4 MEG RAM
No problems before
I suppose there is no solve for now but just so we can keep count.
Thanks,
Chris

Stan-
I did a completely clean install ... reinstalling everything manually (took 2 days).. this did not fix the chronic crashing (about 1/3 of the time I would try saving an image).
I went BACK to Leopard 10.5.8 and all the problems disappeared (this was another 2 day venture). I'm very reluctant to reinstall snow leopard after that... I think the problem is actually with some plugin... other forums mention Growl as a culprit, but there is likely some photoshop plugin that is killing me and I don't know what it is... that is little solace as I am dependent on the plugins as an integral part of my workflow.
Nico-
Going back to windows is not the answer. I am a very recent convert from windows and this is the type of issue that came up daily on windows (not just with photoshop).
What the lesson here should be is NEVER upgrade right away to a completely new operating system... I was sucked in by the assurances by both Apple and Adobe that PS CS4 was going to work fine... NOT... at least for me. There are many out there who have had no issues at all... I never seem to get into that wonderful group... probably because I tend to customize apps as much as possible to enhance my workflow and this is the price... wait for the dust to settle after a couple of months... someone with the necessary detective skills is having the same problems somewhere and working on a fix or reporting it more specifically than we are able and a fix will come.
but I feel you pain... just don't listen to the corporate propaganda until you hear "all clear" in forums like this one.
cheers,
tom

CPU runs hot after Snow Leopard upgrade

I upgraded to SL last weekend and noticed the next day that the fans were constantly running really loud. After extensive research (there are some other threads about this, but no solutions) and troublshooting, here's what I've learned:
- It's not related to Spotlight indexing, as the problem continues after indexing is complete
- PMC and PRAM resets don't fix the problem
- Activity Monitor shows a process in the root called "ptmd" (platform thermal monitor daemon) consuming over half of my CPU. Killing the process resolves the issue, and the system still seems stable, but I don't know what it is, why it's running, and if it's really ok to kill it. I've read that some computers run it at startup and then automatically kill it, and others constantly run it. But I don't know which category my computer falls under. Either way, I've never had to kill it before upgrading to 10.6 and shouldn't have to kill it after every restart now.
- iStat shows my CPU getting to around 80°C+, and my fan running at 6000rpm+. Once I kill ptmd, the CPU temp will gradually drop below 50°C and the fan drops to under 2K rpm.
I don't remember if the problem started right after the upgrade or only after running software updates in Snow Leopard... But I started fresh -- I erased my HD and installed SL fresh. No problem until I ran the 10.6.3 combo software update, then the ptmd problem came back. I've since done another fresh install and am doing a step-by-step software update. I have 10.6.1 installed with no trouble, even after a restart. I'm currently downloading 10.6.2, which I expect will introduce the issue again, based on the fact that that's where people started having problems in the forums that I've read. I suppose I could just find the most recent "safe" version (probably 10.6.1) and stick with that one, but I would like to make sure that the other important updates are installed. Has anyone else heard of this? Is there anything else I can try?
A secondary concern is that I only ran a Time Machine backup after installing 10.6.3 (I know, stupid to not backup before the upgrade). If I restore my backup with Migration Assistant, am I going to just re-introduce the problem on my computer?

According to the man page for ptmd, the ptmd daemon "relays to hardware any OS notifications effecting thermal conditions." IOW, it is just the messenger sending messages from the OS to the hardware. If it is using a lot of CPU time, the OS apparently very frequently thinks thermal conditions are changing & that the hardware should know about it. Thus, high ptmd activity would seem more a symptom than a cause.
Also, while my MacBook is a 4,1 model & not a 2,1 one like yours, the ptmd process terminates after startup, so assuming they are sufficiently similar in terms of thermal management it may be that whatever is failing to tell the process on your MB to terminate after startup is part of the culprit.
This is unlikely anything in 10.6.3 -- on all my Macs, the modification date of the /usr/libexec/ptmd file suggests that it has not been changed since 10.6.2. In fact, it is unlikely anything in any Snow Leopard update, since most users do not have this problem, regardless of model or 10.6 version.
I realize you said you did a fresh install & the problem disappeared, but for this kind of test to be definitive, you cannot allow any preexisting file that might have an adverse effect on system operation to remain active. Unfortunately, there are many types of files that can do this. Sometimes these files affect nothing besides the update process itself, making it seem as if the update is the cause when it actually is an effect.
Since there are so many kinds of files that can have adverse effects, it can be difficult to identify the offending one without first doing some diagnostic detective work to determine where it might be lurking in your Mac. A good way to start is to start up in Safe Mode, which loads only essential system components (see Mac OS X: What is Safe Boot, Safe Mode? for more about this). If the Mac doesn't heat up in Safe Mode, then you know one of the non-essential items is the cause.
You can determine if the problem file is in the user or system domain by creating a new, temporary user account. If automatic login is enabled, temporarily disable it -- it is important for this test that you log into this account for the first time immediately after restarting the Mac, before logging into any other account. If the Mac doesn't overheat now, then you know the problem is somewhere in the normal user account's home folder.
If you are willing, try these tests & let us know your results. That will make it much easier to suggest where the offending file might be & what to do about it.

Trackpad Sensitivity Issue After Snow Leopard Upgrade

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