Trackpad temporarily freezes following Mavericks install

I am experiencing regular freezing of the trackpad after installing Mavericks. Mostly noticing this in Preview when scrolling pdf's. Scrolling will freeze for a few seconds and you just have to wait for it to pass. Never happened in Mountain Lion. There don't seem to be many other people experiencing this which is odd, and unluckily for me this probably means it will be less likely to be fixed. Anyone else have this problem?!

JamesBalmforth wrote on Dec. 8:
Well, it's definitely related to Mavericks as it started happening straight after installing it. Probably some clever feature of the new energy efficient operating system to try to save a milliwatt of power or something.
Me too. Also Mouse disconnection problems. Apple Care is advising mebut no solution yet.
Every subsequent upgrade after buying a mac computer seems to brings with it some reduced functionality or a glitch. My rule of thumb from now on will be to stick to the OS that the computer comes with and never update..
Me too! Except in my case the various glitches started in Lion in 2011, then Mountain Lion, and now Mavericks. Every day they strike, old ones are permanent (mouse and pad disconnections, mouse pointer skitters across the screen, Firewire not sleeping) and new new ones appear. Macs were good during Steve Jobs' time but not now.

Similar Messages

MBP freezes after Mavericks install restart

I have tried to install Mavericks onto my MBP mid/late 2007 model. However after what seems ot be a smooth installation process with no reported errors the Mac freezes when it gets to the the Apple logo.
I have reset the SMC and PRAM. Booted into safe mode. Checked the drive with Disk Utility and Drive Genius. Tried the installer multiple times. Re-installed the factory ram (upgraded last year to 6 gis ram using an OWC kit).
Now I am restoring to Mountain Lion via Tim Machine.
Foot Note: This initially happend, same way, a few weeks ago when trying to update Mountain Lion to the latest update. So perhaps something was introduced in Mountain Lion to prep for Mavericks that initiated this problem.
Please help!

I have a MBP late 2007 and I tried to upgrade to Mavericks... Well, a four days nightmare before giving up and going back to my Lion.
This is what I tried:
1.- Just upgrade, as I have always done. Result: after the system has been upgraded, a few seconds after Mavericks has booted up, the computer just freezes.
2.- I did a clean install of Mavericks telling it to transfer my stuff from a Time Machine backup after the first boot. Result: the same, a few seconds after Mavericks has booted up and my account is being loaded, the computer freezes.
3.- Another clean install of Mavericks, but this time telling it to transfer my account. After the information transfer is done, the system boots up and I start using it, it seems to be working, and I start reinstalling the software I need: VMWare, iWork, Aperture, iLife, Steam... Everything is going fine, the computer seems to be fine. The last piece of software I installed is Adobe CS5, then, I keep on working with the computer trying to install fink and the software I usually use... and then bang! The computer freezes again.
4.- Clean install of the system in an external USB harddrive, transferring everything from a Time Machine backup. When it is done, the computer is incredibly slow, but that's normal, because it is USB 2.0 on a regular HDD, and it's been a while since I installed a Crucial M4 SSD in the MBP. This time, I can use the system for a while and the computer doesn't freeze.
I check if it could be a problem with the SSD, I am using a Crucial M4 512GB SSD with firmware version 000F, so I updated the firmware to the latest version, but the problem is the same, the system freezes.
Additional information: My wife has a MBP 13'' (mine is 15'') with the same SSD, firmware version 040H, and the same software (Adobe CS5, VMWare, Aperture, etc.), but her computer is perfectly happy with the upgrade.
I couldn't find anything useful on the system logs, I also tried to boot up in single user mode, safe mode, reset the PMU or SMC (command+option+P+R)... yet no solution. The only thing I could do was to fall back to my dear Lion, that works perfectly, with its defects, of course, but it is running.
I'd really like to be able to upgrade to Mavericks, because the little time I could use it, I got the impression that it manages the resources on the machine in a better way. And, if I want to develop for iOS 7 and Mac OS X, there is no other way than having it.
Any ideas? May it be the graphic card (my computer is a late 2007 MBP 15'', that already got the motherboard replaced because of the known graphic card defect)?

Macbook Pro constantly freezes after Mavericks install

I have a mid 2010 MBP and recently updated to an SSD and 8GB of RAM. I clean installed Mavericks on the new drive and now it constantly freezes but the mouse still moves.
Here's the message:
Model Identifier: MacBookPro7,1
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Time since boot: 30 minutes
Memory
    BANK 0/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
    BANK 1/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
USB
   My Passport 0820 (Western Digital Technologies, Inc.)
   DT 101 II (Kingston Technology Company)
Diagnostic reports
   2014-07-29 Google Chrome crash
Log
   Jul 29 19:01:24 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0x6 = DMA Engine Error (FIFO Error 6)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:58 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:18 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:38 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:42 NVDA(OpenGL): Channel exception! exception type = 0x3 = DMA Engine Error (FIFO Error 3)
   Jul 29 19:04:23 jnl: b(1, 2): replay_journal: from: 22407168 to: 2165248 (joffset 0x6fd000)
   Jul 29 19:04:23 jnl: b(1, 2): journal replay done.
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk2s1
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk1s2
   Jul 29 19:04:27 jnl: disk2s1: replay_journal: from: 201216 to: 70656 (joffset 0x3000)
   Jul 29 19:04:27 jnl: disk1s2: replay_journal: from: 796160 to: 1797632 (joffset 0x1d1c000)
   Jul 29 19:04:27 jnl: disk2s1: journal replay done.
   Jul 29 19:04:28 jnl: disk1s2: journal replay done.
   Jul 29 19:07:14 process WindowServer[98] caught causing excessive wakeups. Observed wakeups rate (per sec): 267; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45087
   Jul 29 19:24:28 WARNING: hibernate_page_list_setall skipped 8716 xpmapped pages
Activity
   CPU: user 19%, system 10%
CPU per process: mdworker (UID 501) is using 80.4 %
I/O per process: mds_stores (UID 0) is using 4 MB/s
Agents
   2BUA8C4S2C.com.agilebits.onepassword4-helper
   com.apple.AirPortBaseStationAgent
   com.google.keystone.user.agent
launchd
   /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
      (com.apple.AirPortBaseStationAgent)
   Library/LaunchAgents/com.google.keystone.agent.plist
      (com.google.keystone.user.agent)
DNS: 167.206.10.178 (static)
Restricted files: 6
Elapsed time (s): 156

The logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

IPhoto Crashing following Mavericks Install

iPhoto [8.1.2] is crashing when trying to export a photo since installing the new operating system Mavericks. iPhoto sent a error report to Apple but I'm wondering if there isn't a fix already available that I'm not aware of. A partial listing of the error log is below. Any help would be appreciated.
Process:         iPhoto [554]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         8.1.2 (8.1.2)
Build Info:      iPhotoProject-4240000~8
Code Type:       X86 (Native)
Parent Process: launchd [167]
Responsible:     iPhoto [554]
User ID:         501
Date/Time:       2014-03-30 13:40:06.930 -0600
OS Version:      Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: D036BB92-405E-AFDA-6EAE-2D5BD6360A7C
Sleep/Wake UUID: 83581987-1470-4B21-8040-F690D30925DC
Crashed Thread: 24
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x16bc540
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x963c2f7a mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x963c216c mach_msg + 68
2   com.apple.CoreGraphics                  0x9a64f0cf _CGSSetWindowShape + 161
3   com.apple.CoreGraphics                  0x9a5e1e31 CGSShapeWindow + 1253
4   com.apple.CoreGraphics                  0x9a5e1947 CGSSetWindowShapeWithWeighting + 84
5   com.apple.AppKit                        0x9b19087b _NXPlaceWindow + 208
6   com.apple.AppKit                        0x9b06b4cf -[NSWindow _setFrame:updateBorderViewSize:] + 735
7   com.apple.AppKit                        0x9b06ad22 -[NSWindow _oldPlaceWindow:] + 572
8   com.apple.AppKit                        0x9b06a4bc -[NSWindow _setFrameCommon:display:stashSize:] + 1622
9   com.apple.AppKit                        0x9b069e5a -[NSWindow _setFrame:display:allowImplicitAnimation:stashSize:] + 307
10 com.apple.AppKit                        0x9b069d22 -[NSWindow setFrame:display:] + 79
11 com.apple.AppKit                        0x9b2b4fa1 -[NSThemeFrame _setSheet:] + 286
12 com.apple.AppKit                        0x9b2b4d69 -[NSWindow(NSSheets) _setSheet:] + 169
13 com.apple.AppKit                        0x9b5f1889 -[NSSavePanel _didEndSheet:returnCode:contextInfo:] + 333
14 com.apple.AppKit                        0x9b2ba80d -[NSWindow endSheet:returnCode:] + 705
15 com.apple.AppKit                        0x9b2ba537 -[NSApplication endSheet:returnCode:] + 342
16 com.apple.AppKit                        0x9b5f3de8 -[NSSavePanel dismissWindow:] + 131
17 com.apple.AppKit                        0x9b5f4214 -[NSSavePanel ok:] + 470
18 libobjc.A.dylib                         0x909102af -[NSObject performSelector:withObject:] + 70
19 com.apple.AppKit                        0x9b16e8a5 -[NSApplication sendAction:to:from:] + 438
20 com.apple.AppKit                        0x9b16e6ad -[NSControl sendAction:to:] + 102
21 com.apple.AppKit                        0x9b1bdc6b -[NSCell _sendActionFrom:] + 159
22 com.apple.AppKit                        0x9b1d8efa -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2465
23 com.apple.AppKit                        0x9b1d8131 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 513
24 com.apple.AppKit                        0x9b1d7755 -[NSControl mouseDown:] + 690
25 com.apple.AppKit                        0x9b153a9d -[NSWindow sendEvent:] + 11953
26 com.apple.AppKit                        0x9b0ef8fd -[NSApplication sendEvent:] + 4034
27 com.apple.iPhoto                        0x00229973 0x1000 + 2263411
28 com.apple.AppKit                        0x9b2c0518 -[NSApplication _modalSession:sendEvent:] + 1236
29 com.apple.AppKit                        0x9b2bff65 -[NSApplication _realDoModalLoop:peek:] + 965
30 com.apple.AppKit                        0x9b2bfb8d -[NSApplication _doModalLoop:peek:] + 209
31 com.apple.AppKit                        0x9b2be556 -[NSApplication runModalForWindow:] + 235
32 com.apple.iPhoto                        0x000f610d 0x1000 + 1003789
33 libobjc.A.dylib                         0x909102af -[NSObject performSelector:withObject:] + 70
34 com.apple.AppKit                        0x9b16e8a5 -[NSApplication sendAction:to:from:] + 438
35 com.apple.AppKit                        0x9b18ac65 -[NSMenuItem _corePerformAction] + 486
36 com.apple.AppKit                        0x9b18a96a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
37 com.apple.AppKit                        0x9b18a021 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
38 com.apple.AppKit                        0x9b1dd624 -[NSMenu performActionForItemAtIndex:] + 65
39 com.apple.AppKit                        0x9b1dd5d9 -[NSMenu _internalPerformActionForItemAtIndex:] + 45
40 com.apple.AppKit                        0x9b1dd5a4 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
41 com.apple.AppKit                        0x9b1dd3f4 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120
42 com.apple.AppKit                        0x9b17fda6 NSSLMMenuEventHandler + 816
43 com.apple.HIToolbox                     0x96bd4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
44 com.apple.HIToolbox                     0x96a2835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
45 com.apple.HIToolbox                     0x96a27678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
46 com.apple.HIToolbox                     0x96a3a821 SendEventToEventTarget + 88
47 com.apple.HIToolbox                     0x96bd4c2e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478
48 com.apple.HIToolbox                     0x96a9df17 SendMenuCommandWithContextAndModifiers + 70
49 com.apple.HIToolbox                     0x96a9dec4 SendMenuItemSelectedEvent + 199
50 com.apple.HIToolbox                     0x96a9dd92 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
51 com.apple.HIToolbox                     0x96c2959d MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 722
52 com.apple.HIToolbox                     0x96aa572e _HandleMenuSelection2 + 488
53 com.apple.HIToolbox                     0x96aa5537 _HandleMenuSelection + 53
54 com.apple.AppKit                        0x9b0ed278 _NSHandleCarbonMenuEvent + 358
55 com.apple.AppKit                        0x9af426e2 _DPSNextEvent + 2459
56 com.apple.AppKit                        0x9af418b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
57 com.apple.AppKit                        0x9af3419c -[NSApplication run] + 727
58 com.apple.AppKit                        0x9af1d038 NSApplicationMain + 1165
59 com.apple.iPhoto                        0x00124b80 0x1000 + 1194880
60 com.apple.iPhoto                        0x00003172 0x1000 + 8562

I tried importing into the new test library and then exporting and it failed - error message and iPhoto crashed. Interestingly the photo's that I imported and tried to export which came from my cell phone failed.
However when I imported jpegs that were actually taken by a camera {I had on file} they imported and exported just fine. { I was looking for jpegs and jpg's to test with}. Don't know if that is a meaningful difference just an observation.
So baffled now as to what is going on.

External hard drive not visible, following Mavericks install

I mac user for 2 years, have a Lacie 2big Thunderbolt external hard drive for my photo catalogue.
Always connected but with the old operating system had to manually switch on and off with blue light button. fine.
Upgraded to Maverick over the weekend, not the lacie drive switches on as soon as the mac powers up, blue light and noise from the drive.
If I have shutdown the mac then when the start up occurs the lacie drive is seen and present in finder, fully functional.
If the mac is switched on from sleep mode the lacie starts up noise and blue light showing, but it is not seen in finder or the disc utility programme.
I then have to switch the drive off, (which it does not like, forced shutdown) and restart manually, then it is seen and works fully,
Have switched off, unplugged, switched thunderbolt ports but no success.
Is there a simple cure for this, setting in sleep mode etc...
Regards Neil

I would start by doing a SMC reset, could take 2-3 attempts. If those do not work then restart in Safe Mode and check and if that does not work try different cables.
SMC reset: Shut down computer remove power cord from computer and wall for 15-20 seconds and restart normally.
Safe Mode: Shut down computer and restart, when you hear the startup tone hold down the Shift key until a progress bar appears. Then restart normally

Has a fix been developed for the problem with trackpad not scrolling in mail after a Maverick install?

Has a fix been developed for the issue with Trackpad not scrolling in Mail after a Maverick Install?

"Fix?" To my knowledge there is no widespread problem (I have none myself).
Barry

Mac App store problem after Mavericks install

I have installed Mavericks, 3 times now, on my MacBook Air. There have been a few hicups but the only one I have been unable to fix is the App Store. It will open, accept my user name and perform updates however it will not allow me to view or download new Apps. If I create a new user that user has full functionality. So the Maverick install has obviously done something to my Mac Store user settings. Has anyone any idea how I fix it?
Thanks

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Looking for "createinstallmedia" kb/5856 I do not find it on my Maverick installed system?

With Mavericks installed and these instructions the command cannot be found?
Creating a bootable OS X installer in OS X Mavericks
With OS X Mavericks, you can create a bootable OS X installer which can be used to install the operating system while started from removable media, such as a USB flash drive.
Follow these steps to create a bootable OS X installer:
Use the Mac App Store to download the OS X installer app.
Mount the volume you wish to convert into a bootable installer. This could be removable media, such as a USB flash drive, or a secondary internal partition.
Use the createinstallmedia tool to convert the volume from step two into a bootable installer based off the installer app from step one. To learn how to use createinstallmedia, execute this command in Terminal:
/Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia
You may need to adjust the path to the OS X installer app in the above command.
Note: createinstallmedia is only intended to be used with the version of OS X installer app it came with.
Last Modified: Oct 22, 2013

Hello, lets see if we can find it & the path...
Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Search All for Name>Contains...
createinstallmedia

Speed (lack of) issues-Macbook pro post Maverick Install

Hi all... long time browser first time poster... this maverick install is killing my life.
Upgraded to Maverick, my computer was almost useless with spinning beach ball of death for everything I opened. I did the 'usual' useless stuff that someone at a realtively low IT base (like myself) would do, cleaned out trash, restarted etc. Check what was running etc, no love.
Read a bunch of other posts, tried some seemingly good advice, like verifying disk permissions and repairing disk permissions. This definitely helped, alot, and I was now able to use my notebook again, but it's still much slower than usual in most areas, and might be lucky to survive the day at work as I fear I will throw it at the wall next time excel locks up on me!
Here is my etrecheck output as most suggest I require before asking for help. I would LOVE any advice that may help me clean this up.
NOTE- the time machine back ups have actually occured to the best of my knowledge, so i don't fully understand this in the report.
Many thanks, Levi
PS- I am currently running another time machine back up now. And, no, stupidly i did not do a recent one before i installed.... yes i realise this was silly!
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 0:36:23
Disk Information:
          TOSHIBA MK3255GSXF disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (121.05 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Seagate Desktop          1 TB
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    Time Machine Backups (disk1s2) <not mounted>: 999.86 GB
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
Launch Agents:
          [System] com.brother.LOGINserver.plist 3rd-Party support link
          [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
          [System] com.citrix.ServiceRecords.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
          [not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          Fantastical
          Google Drive
          AdobeResourceSynchronizer
          Dropbox
Internet Plug-ins:
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 2.1 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 3rd-Party support link
          OVSHelper: Version: 1.0 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
Safari Extensions:
          DivX HiQ: Version: 2.1.1.94
          1Password: Version: 3.9.20
          DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
          Citrix ShareFile Sync 3rd-Party support link
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Perian 3rd-Party support link
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          ControlCenter:          Version: 2.5.3 - SDK 10.5 3rd-Party support link
                    /Library/Printers/Brother/Utilities/ControlCenter/ControlCenter.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Applications/iWork '09
Time Machine:
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 297.29 GB Disk used: 184.55 GB
          Destinations:
                    Time Machine Backups [Local] (Last used)
                    Total size: 0 B
                    Total number of backups: (null)
                    Size of backup disk: Too small
                              Backup size 0 B < (Disk used 184.55 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               3%          Safari
               3%          WindowServer
               3%          mdworker32
               1%          Mail
               1%          Microsoft Excel
Top Processes by Memory:
          172 MB          Microsoft Excel
          156 MB          com.apple.IconServicesAgent
          135 MB          Safari
          131 MB          Mail
          111 MB          com.apple.WebKit.WebContent
Virtual Memory Information:
          574 MB          Free RAM
          1.67 GB          Active RAM
          900 MB          Inactive RAM
          781 MB          Wired RAM
          471 MB          Page-ins
          0 B          Page-outs

Last post on this topic.
Problem solved.....
Apple support on phone could not work it out.
Apt at genius bar saw many expected thoughts- First assumption was hard drive was gone, tested this, all ok. Next was the disk needed a full repair, this would fix it. No good either. Final call- erase the entire system. Re-install the OS, and then manually trasnfer back my files from the time machine back ups, NO restore.
this has solved it.
Clearly my computer could not handle the Maverick install without a full erase prior. Be warned, it can absorb a **** of a lot of your time, and if like myself your computer is your day-to-day work horse... it could cause you some serious down time.
Levi

Laptop Crashed During Maverick Install -- Need Help

Hello Everyone,
Before we get started, I just want to open with this info: My Macbook Pro is from 2008, and has a notorious habit of crashing... I hear what sounds like a rhythmic "ticking" sound from within the laptop, and everything on screen freezes up, and I have to do a hard-reboot. Other than that and a few graphical glitches with games, it runs seamlessly and had a good 19 GB free while attempting the update. Also to note, I have a BootCamp partition of about 30 GB for Windows XP. Additionally, I was an IDIOT and did NOT set up Time Machine or make a backup for my files, because, I repeat, I'm an IDIOT apparently.
So I had 10.6.8 installed -- Snow Leopard... and I heard there was a new free update to 10.8.0: Maverick. Of course it peaked my interest and I tried to install, not realizing it could potentially brick my laptop! Shoulda done some research
Anyway, here's what happened:
The download was successful, so I rebooted my computer and initialized the installation. Everything was fine, it said it would take about 50 minutes (even though it took a LOT longer)... and the install got not even half way before my computer crashed, with the infamous ticking sound. I was like, "oh sh**" because everyone knows that a crash during a major install is not good news. After I restarted the computer, it opened up the Maverick install again immediately, and attempted to retry... but within 10 minutes, an error pops up: "Install failed: OS X can’t be installed on the disk, because a recovery system can’t be created. Visit www.apple.com/support/no-recovery to learn more."
Of course at this point, I'm confused. I have no idea what that means. So I try to reboot to see if it would help, and the same error occured twice more.
This time, when I rebooted, I held Alt-Option to see if I could just select my HD drive and bypass the install. Nope. The only options were this: "Windows Partition, Maverick OSX Install, recovery-(something something)"... my HD drive wasn't even listed! This made me nervous. So, I selected the recovery disk option and it opened a menu with a few options, including reinstalling OSX, disk utility... etc. So I selected disk utility. I then proceeded to select my HD drive, and click "repair" in the first aid tab. It took about 10-15 minutes, but it successfully finished, giving me a green "Disk seems ok" message. This was a bit of relief. But now that the disk is repaired, how do I access it and exit the endless loop of Maverick installation? Do I need to reinstall OSX with my original disk/Snow Leopard disk?
Please help me recover my HD drive... I desperately need my laptop for school.
Thanks in advance. If you need any more additional info on my computer, I will be happy to try and provide it.

if you have no install disk, best to do fsck. http://docs.info.apple.com/article.html?artnum=106214 hopefully that will do something for you. when you say it "freezes" at startup it is hard to know what to tell you. there are different types of screens that occur with startup issues. this is an incredible article for startup issues--http://docs.info.apple.com/article.html?artnum=106464. do not worry that it says "10.3.9 or earlier". these steps are reliable for tiger as well. i hope that works for you.[:)]

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Mavericks Install Confusion

I have downloaded the install package and launched the installer but after the licence agreement the process stops, I have restarted adn downloaded for a second time but the same thing keeps happening. Has anyone got any ideas ?

Hi JayBoy1978,
If you are still having issues with your Mavericks install, you may find the troubleshooting steps in the following article helpful (it's an older article, but most of the steps should still apply):
Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)
http://support.apple.com/kb/ts1394
Regards,
- Brenden

My trackpad cursor freezes on my imac

Since downloading Maverick the trackpad cursor freezes periodically. Does anyone know how to fix it?

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information

Mail freezes repeatedly since install

Since I installed Mavericks on my iMac, Mail repeatedly freezes; can't highlight windows, can't quit, can't move to different messages. Any ideas?

As I have said in a reply to another with similar problems with Mavericks, I am appalled at the level of problems being experienced world wide on Mavericks problems. As the suggestion of a family member who has dealt with Apple for years and who works with cliients world wide on their computer programs, I did not upgrade to Mavericks. In fact. I have refused all upgrades since the problems started, being concerned that these problems would occur with my relatively new MacAir. Since I am not computer savy, a family member who has to deal with any problems I might have on Mail or other programs, would have to fix these problems. Which he is loathe to do until Mavericks is fixed. (or discarded..)
The word is spreading throughout the globe that upgrading to Mavericks is very very risky. I like the response of one comment who says that he has been experiencing so many problems with Mavericks that he has had to uninstall all of his programs, to avoid the SBBOD (Spinning Beach Ball Of Death).
I really really hope that Apple gets it right very soon. I have a wide network of friends, several of whom are considering getting new laptops. I have cautioned them about getting any MacAir or MacPro with Mavericks installed. Gee, I hate doing that.

Never-ending spinning boot wheel after Mavericks install

After installing Mavericks on my Mid 2011 iMac, my boot screen stays on the Mac logo and the spinning wheel.
I did a clean install from a USB Mavericks boot drive to a 256 GB Pioneer SSD that I recently installed. The install was successful and I was able to do the initial bootup and adjust some settings. I was using Disk Utility on my internal 2 TB HDD to zero-erase the drive when my system went to a black screen; the mouse pointer was on screen but no mouse or keyboard inputs had any affect. I held the power button to shutdown the system, then turned it back on and encountered the hanging boot screen.
I have tried to boot into recovery to no avail, the spinning wheel just spins forever. Internet recovery freezes when I try to type my wireless router password; a wired connection starts with the spinning globe and grey progress bar, then goes to the spinning wheel that never stops. The Mavericks USB boot is now called EFI boot and results in the spinning wheel when I try to boot to it. Lastly, booting into safe mode is the infinite spinning wheel as well. Also, resetting the NVRAM/PRAM did not fix the issue.
The SSD that has Mavericks installed on it shows up when I hold the Option key during boot so I do not think it is a hard drive failure. Could I be wrong? Why am I unable to access Recovery? I have searched the support discussions for similar posts but have not found any like my problem. If there is one, please direct me to it. I am extremely frustrated at this point and would appreciate any help.

Mac Spinning Wheel https://forums.adobe.com/message/5470608
Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

Trackpad temporarily freezes following Mavericks install

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