Trackpad unresponsive after waking from sleep with new 17" MacBookPro

We have two 17" MacBookPros and both have this symptom. After waking from sleep or booting, the trackpad is unresponsive. Eventually full control comes back to the trackpad but it takes a while.
Both computers are up to date with all software.
Any thoughts?
Really irritating.

Perhaps they are freezing for awhile? Maybe basic repairs are in order.
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
 DALE

Similar Messages

Sound volume control unresponsive after waking from sleep

Lately, a strange problem has developed on my MacBook 13-inch Aluminum (Late 2008), running Mac OS X 10.6.4:
After waking the MacBook from sleep, the sound volume control keys on the keyboard does not affect the volume control of:
* Neither the sound volume output by the built-in speakers,
* nor the sound volume indicator/slider in the menubar,
* nor the sound volume indicator/slider in the Sound preference pane in System Preferences,
Only the sound volume slider/indicator in the Sound preference pane in System Preferences has an effect on the actual volume ouput by the built-in speakers.
First I thought the problem was affected by disconnecting a set of analog headphones while the MacBook was sleeping -- it seemed that after sleep the volume control keys on the keyboard and menubar item still was set to affect the headphone port and not the built-in speakers.
However, the problem just occured after sleeping without anything connected to the MacBook. The built-in speakers were muted, when the MacBook lid was closed, and the computer went to sleep - after waking from sleep the built-in speakers were unmuted - and control was only possible through System Preferences.
Any ideas?

Not sure if you stumbled on the other threads like this one:
http://discussions.apple.com/thread.jspa?messageID=11801555&#11801555
I've been having the same problem on my Mac Pro for a while, finally decided to see if there were some other people having the problem. I'll see if the others have a solution yet.
One workaround I've been doing is to go to Preferences -> Sound and select a different output device. For me, I have to flick to Internal Speakers and then back to Line Out.
Brett

System unresponsive after waking from sleep

I've been looking at G4 dual 1.25ghz MDD, which for ages has been impossible to wake from sleep without a hard restart.
Anyway, we've done a complete erase, reformat, re-install 10.4.11 which has cured the problem almost, but not entirely.
The computer now merrily goes to and wakes from sleep, with the display reappearing and the cursor visible and active, but the system is completely unresponsive for about 20 seconds, then it is back to normal. Any attempt to click on a dock icon in that period leads to a bouncing icon, but the application will not launch. After about 10 seconds of this the system will completely stop, except that the cursor will still freely move around the screen.
Checked the ram, zapped PRAM, NVRAM, PRAM battery is not that old and should be ok, but I haven't yet tried with a fresh one, no other USB or FW devices attached, monitor attached by VGA.
Anyone got any other ideas?

Reset PMU ? Although from what you say, it's doesn't look like a PMU problem.
Could be AppleTalk restarting, or something else that stops when you put the Mac to sleep.
Many MDD users had a similar issue when wakin g from sleep, usually with an ADC monitor, rather than VGA or DVI, requiring the PMU reset as the MDD had to power up the monitor too (not on it's own power supply as it is with DVI / VGA) and it would have trouble doing so.

External Hard disk unresponsive after waking from sleep

i have an external usb2 drive connected to my 15" mbp. when waking from sleep, the drive is shown as mounted by accessing it gives me the spinning beachball icon and the computer stops responding until i pull out the usb cable from the mbp. it then proceeds to give me a device removal error. the external drive draws power from the usb bus.
other than this one issue the hard drive works perfectly on both ports.

I got home from work today and was forced to hard restart AGAIN. It seems to be happening more and more often now, but maybe that is just me.
My logitech revolution mouse has never caused problems before with a g4 powerbook or g5 tower. The last thing I added was the apple wireless keyboard. I can't imagine it being the problem since it is using an apple product with an apple computer.
I read the link you sent and used Disc Utility to repair disc permissions and received the following warnings:
Repairing permissions for “Macintosh HD”
Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Permissions repair complete
I don't know if that has anything to do with the issue I'm having or not. Help!!!

MacBook Crashing after waking from sleep w/ new BT keyboard

After waking my computer from sleep by opening the lid, as soon as I begin to type, my screen goes gray and crashes. This consistently happens.
Anyone else with this problem?

I have a strange set of circumstances. First my wireless mighty mouse cursor began skipping. After several restarts, it stopped doing that. However, my apple bluetooth keyboard stopped working and has not worked since.
Even more strange... the bluetooth symbol in the finder is grayed out, although the mouse is connected and works just fine! The bluetooth controls shows that it has "found" the keyboard but cannot connect to it. I have tried everything listed in these forums and nothing works. According to my computer, there is no active bluetooth connection even though the bluetooth mouse works.
Any other ideas? This is really frustrating.

MBP after waking from sleep problem + new SMC update temperature

Hi there!
I have two issues:
1. When I wanted to wake my MBP from sleep it asked me to enter the password and then all the screen went black. I could move my mouse cursor and chance sound volume but whichever key I pushed I had my screen "flashing" (like the option, flash when error or sth like that), any ideas what can cause this problem?
2. Yesterday I installed new SMC update. Befere doing so my MBP was terribly hot, especially on the top bar near f keys, but the coreduotemp showed 45C, after installing SMC update it's all the time 65, which is exactly opposite to what people say here.
Thanx
Adam M

Reset your PMU and see if this helps....
http://docs.info.apple.com/article.html?artnum=303319

IMac is unresponsive after waking from sleep

Have a late 2006 20 inch iMac
This just started happening... after a long sleep when you wake screen is either blank or frozen.
Restart does NOT help... Just have a blank screen. Sometimes a flashing question mark
The only way is to restart with a safe boot. Then it takes at least 10 minutes to come back up.
Then if you restart it's ok until it goes to sleep again.
Sometime just checking something like mail will freeze the system
Have done the pram reset. Used disk utilities to check/repair HD... Said all was fine. repaired permissions etc.
Was running system 10.5.8 upgraded to system to 10.6.4 same results
Have not done a complete erase of HD yet
Any ideas? Thanks

I'm having the same issue with my Macbook, and it started just after I updated to 10.6.5. This has happened ~5 times in the last week and I never had this problem before. Either there's a blank screen after wake or there is no response when I type into the log in screen (I have mine set up to require a password after wake)

MBP Unresponsive after waking from sleep

Hey Guys, I have found some similar discussions but nothing has helped me so far so I figured I would ask this in my own words and see if anyone has a solution.
Occasionally (up to once per day) I will try to wake my MBP and it will be completely unresponsive, forcing me to force-shut-down using the power button. When this happens the fan will be running at a high speed and the entire computer will be very hot.
This may have something to do with using second displays as this seems to happen frequently after using displays, however, it seems to happen without using secondary displays as well.
Please help! This has been going on for quite some time and it is driing me crazy!
Spencer
Processor 2.8 GHz Intel Core i7
Memory 4 GB 1067 MHz DDR3
Graphics Intel HD Graphics 288 MB
Software Mac OS X Lion 10.7.3 (11D50)

Thanks, Linc. I was worried that since this was a refurbished computer, it was dying again. Makes sense, although alittle annoying that nothing really warns you this is happening. I almost cycled power the first couple times it happened, thinking it was stuck while waking.

After waking from sleep, my iMac (Lion) is unresponsive. The mouse moves, but when I click things it won't open them.

After waking from sleep, my iMac (Lion) is unresponsive. The mouse moves, but when I click things it won't open them.
This has happened EVERY time the iMac goes to sleep for the last few days.. the only way I have found to resolve the issue is to manually restart the computer each time via the button on the back of the iMac.
Any and all help is appreciated!
Thanks

FWIW, I never sleep my machines or their HDs, just their displays and never have an issue waking up the displays, usually run 24/7. Give that a shot.

On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this?

On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this? Thanks --

Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.

Macbook Retina with Mountain Lion issues after waking from sleep.

Macbook Retina with Mountain Lion has the spinning beach ball of death after waking from sleep a few times. Anyone else seeing this? A fresh boot is very quick, but waking from sleep lags at times. Then after a few times the spinning beachball of death appears and nothing is responsive making me reboot the machine.

I've been suffering from this too, and am currently trying this:
http://www.ewal.net/2012/09/09/slow-wake-for-macbook-pro-retina/
Seems to be tied to this 'Power Nap' feature. I tuned it for 12 hours instead of 24.

IBook G4 temporarily unresponsive when waking from sleep on AC power

Hi,
I've noticed that my iBook G4 (late 2004) is temporarily unresponsive when waking from sleep, after having slept and been awoken on AC power (with the battery removed). The computer wakes up, but does not respond to trackpad or keyboard inputs for a non-trivial amount of time (30 seconds or so). There are no problems when sleeping and waking with the battery plugged in. I remove the battery to try to maintain it at a constant 40% load to conserve battery capacity. I am running Mac OS X 10.4.6.
Does anyone have a clue what could be causing this weird behaviour?

And yes... everything is normal at wake-up.
The only other thing I'll add is that the iBook battery replaces the traditional on-board battery found in all Macs used to retain several key settings when a system is unplugged. Things like system time for example. I can only venture a guess that some key setting is being recalculated on wake-up from a no-battery sleep, and the process that reads keyboard input is frozen until that setting is restored.

My macbook pro (lion 10.7.2) takes several minutes to connect to the internet after waking from sleep. Is there any way to make this instant?

Hi
My Macbook Pro 15 inch takes several minutes to be able to connect to the internet after waking from sleep. Does anyone else have this problem and is there a fix?
Alan

coxorangepippin wrote:
The message that comes up when I click on "TomTom Home Install" is "You cannot open Home Install because Power PC applications are no longer supported." Does this mean that the TomTom, which is absolutely vital to my life - well, not literally but you know what I mean - can no longer be used with my MacBook Pro?
What that means is that is can't be used with Lion 10.7. PowerPC was the chip Apple used up until 2006 when they switched to Intel. At that point, they created the Rosetta emulator to allow for PPC support for 5 years. They finally dropped the support with the release of Lion. It will only work with OS X 10.6 or earlier. The other option is to purchase a new GPS, which can be had for $100 for a decent one.

External Hard Drive Fail After Waking from Sleep

Hi,
I've been having this issue for over a year (since upgrading to Lion, and now still persists after upgrading to Mountain Lion), and I haven't been able to find the exact answer I need after searching through the posts here, and on the internet.
I have a 2011 MBP, and after upgrading to Lion last year, I've noticed that my WD external hard drive for the Mac has issues to be recognized after the laptop wakes from sleep. The drive icons are still there on the desktop, and all the files are listed. However, I cannot open any of the files, and Time Machine backup automatically fails.I am able to eject the drives by dragging the icons into the trash can. However, nothing happens if I simply unplug the fire wire 800 cable and re-plug it into the computer after ejecting the drives. I need to reset the external drive by unplugging both the fire wire cable and the power supply, and replug everything.
Aside from being a hampering process after waking from sleep, this is also very stressful on the drive itself, so I would like to fix this. Does anyone know the issue behind this or have a solution? Thanks in advance!

Thanks for this, and apologies for delay in replying...in between seeing your post I backed up the ext hdd to another mac and used the disc utility to erase and repair and then re mounted the ext hdd. OK. I have then tested the ext hdd being recognised when waking from sleep mode a few times and everything appears to be fine. If this doesn't work (long term) I will follow the instructions as you have suggested....
I now have a new problem with my HP printer (Photosmart Plus) which is not being recognised by a new wireless router..Ok whilst the router is switch on and I have reconfigured the printer..but when the router is switched off overnight and then switched back on...I get a 'printer is not connected' message and have to go through the re configure routine all over. I am minded to think this is a router problem as the same issue is happening to my wifes Mac Book Pro (which is only a few weeks old)...any suggestions..

Kernal panics after waking from sleep on MBP

I have a client machine that continues to crash after waking from sleep. Most of the logs indicate its a USB driver issue but not all of them which make me question whether it is truly a USB issue.
Here is the first log:
Interval Since Last Panic Report: 42291 sec
Panics Since Last Report:          1
Anonymous UUID:                    4D739B74-806B-4EE5-B643-3ABC69B99DB3
Mon Jan 21 14:40:59 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816c6e1f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff806a45a628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff806a5541f8, RBX: 0xffffff806a554000, RCX: 0x0000000000826f90, RDX: 0x0000000000000000
RSP: 0xffffff807e493bc0, RBP: 0xffffff807e493ca0, RSI: 0x000000807e878986, RDI: 0xffffff807e493c39
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff800a69e600
R12: 0xffffff806a458000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e493bc0
RFL: 0x0000000000010286, RIP: 0xffffff7f816c6e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a45a628, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807e493870 : 0xffffff8000220792
0xffffff807e4938f0 : 0xffffff80002c4794
0xffffff807e493aa0 : 0xffffff80002da55d
0xffffff807e493ac0 : 0xffffff7f816c6e1f
0xffffff807e493ca0 : 0xffffff7f816e3c05
0xffffff807e493ce0 : 0xffffff7f816c5257
0xffffff807e493d10 : 0xffffff7f80c9a832
0xffffff807e493d50 : 0xffffff7f8174d4f0
0xffffff807e493da0 : 0xffffff7f8174f692
0xffffff807e493de0 : 0xffffff7f8174f7c4
0xffffff807e493e20 : 0xffffff7f80c9e4c5
0xffffff807e493e60 : 0xffffff7f80c9e628
0xffffff807e493e90 : 0xffffff7f80ca1fd7
0xffffff807e493ef0 : 0xffffff800063d4d6
0xffffff807e493f30 : 0xffffff800063c250
0xffffff807e493f70 : 0xffffff800063c0f4
0xffffff807e493fb0 : 0xffffff8000820057
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
         com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
         com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 42049368948948
last loaded kext at 16300805887472: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f80795000, size 16384)
last unloaded kext at 16406017984235: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f80795000, size 12288)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64          2.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.X86PlatformShim          5.0.0d8
com.apple.driver.AGPM          100.12.75
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AudioAUUC          1.59
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics          7.3.2
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelFramebufferCapri          7.3.2
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
com.apple.driver.AppleIRController          312
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleFWOHCI          4.9.0
com.apple.driver.AirPort.Brcm4331          561.7.22
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.1.0
com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleUSBXHCI          1.1.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.driver.X86PlatformPlugin          5.1.1d6
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IOFireWireFamily          4.4.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.8
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14100000 / 4
Second log---------------------------------------------------------------------------- -----------------------------------
Interval Since Last Panic Report: 18613 sec
Panics Since Last Report:          1
Anonymous UUID:                    4D739B74-806B-4EE5-B643-3ABC69B99DB3
Wed Jan 30 13:21:54 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816d61f1, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000012562c000, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x480001eabd058d48, RBX: 0xffffff806a6af000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff807ef03b60, RBP: 0xffffff807ef03b70, RSI: 0x000000000000012c, RDI: 0xffffff806a6af000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a6af000, R13: 0x0000000000000000, R14: 0xffffff806a6af000, R15: 0xffffff807ef03bc0
RFL: 0x0000000000010282, RIP: 0xffffff7f816d61f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000012562c000, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807ef03810 : 0xffffff8000220792
0xffffff807ef03890 : 0xffffff80002c4794
0xffffff807ef03a40 : 0xffffff80002da55d
0xffffff807ef03a60 : 0xffffff7f816d61f1
0xffffff807ef03b70 : 0xffffff7f816d7413
0xffffff807ef03bb0 : 0xffffff7f816c6e31
0xffffff807ef03ca0 : 0xffffff7f816e3c05
0xffffff807ef03ce0 : 0xffffff7f816c5257
0xffffff807ef03d10 : 0xffffff7f80c9a832
0xffffff807ef03d50 : 0xffffff7f8174d4f0
0xffffff807ef03da0 : 0xffffff7f8174f692
0xffffff807ef03de0 : 0xffffff7f8174f7c4
0xffffff807ef03e20 : 0xffffff7f80c9e4c5
0xffffff807ef03e60 : 0xffffff7f80c9e628
0xffffff807ef03e90 : 0xffffff7f80ca1fd7
0xffffff807ef03ef0 : 0xffffff800063d4d6
0xffffff807ef03f30 : 0xffffff800063c250
0xffffff807ef03f70 : 0xffffff800063c0f4
0xffffff807ef03fb0 : 0xffffff8000820057
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
         com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
         com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 18633492210750
last loaded kext at 37211407179: com.lightspeedsystems.kext.LsSaKernel64          2.0.0 (addr 0xffffff7f810cc000, size 147456)
last unloaded kext at 198602469343: com.apple.driver.AppleUSBTCKeyEventDriver          227.6 (addr 0xffffff7f814fc000, size 8192)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64          2.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AGPM          100.12.75
com.apple.driver.X86PlatformShim          5.0.0d8
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleIntelHD4000Graphics          7.3.2
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelFramebufferCapri          7.3.2
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleFWOHCI          4.9.0
com.apple.driver.AirPort.Brcm4331          561.7.22
com.apple.driver.AppleSDXC          1.2.2
com.apple.driver.AppleUSBHub          5.1.0
com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleUSBXHCI          1.1.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.X86PlatformPlugin          5.1.1d6
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IOFireWireFamily          4.4.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.8
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14200000 / 1
Sorry for the huge post. The lightspeed kext shouldn't be causing problem as we use this program for all mac machines, I also did extensive troubleshooting with it. I did ask her to stop using the logitech USB device but she said it didn't make a difference, it was a plug and play device, would it still cause this issue without having it plugged in?
Thanks in advance for the help.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Trackpad unresponsive after waking from sleep with new 17" MacBookPro

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