Trackpoint stopped working

What buttons did I accidentally hit? How to turn it back on?
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
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Similar Messages

Trackpad and Trackpoint stop working all the time

Hi Lenovo!
I'm loving my thinkpad tablet! Only issue I have really had so far is that the trackpad and trackpoint stop working every once in a while... (as in once a month they will suddenly stop working). Then I install a driver, they start working again, only for the same problem to turn up after some more time has gone by. Last time this happened, installing the driver didn't help, nor did doing windows restore, which was very worrisome...
I've had this laptop for less than a year so it is still under warranty, but I was wondering if there is a quick fix?
Much appreciated!
Ilana

If two different ATVs are having the same problem on the same TV, the problem could be the HDMI cable or the HDMI port on the TV.

Trackpoint stops working after wireless USB install

I have a Lenovo Thinkpad X61s.
I just installed a wireless USB card today and it rendered the trackpoint non-functional. Uninstalling the wireless software does not correct the issue.
A USB mouse will work on the laptop.
Any thoughts on how to correct this?
Thanks,
-Scott

This driver resolved my issue;
https://github.com/d235j/360Controller/releases/

[SOLVED] Trackpoint on Thinkpad T61p stopped working

After todays updates (I think kernel might be the one) my trackpoint stopped working completly. Also I get no output on /dev/input/mouse0, which I think was the place I was linked to..
Last edited by miro279 (2012-04-17 20:10:52)

works again after reboot..

X1 Carbon touchpad and trackpad stops working.

Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working.
I hade to use an external mouse, and even after all driver updates it still didn`t work.
If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.
Anyone know what is causing this problem and/or how I can fix it?
//alex

Same issue here.
Bought my X1 carbon 20A7 last month.
The touchpad and trackpoint stop working after a while. Sometimes after minutes of use, sometimes after half an hour. When I close the lid, to let it go to sleep, and wake it up again they both work again. Another interesting (might be a coincedance) issue is that when I wake the laptop up after this has ocurred, the fingerprint reader does not work to log back on.
I have done a fresh install of windows 8.1 and updated all windows and Lenovo drivers.
I hope this gets solved quickly. It's kind of ridiculous for such a premium laptop.
Lenovo?

X121e touch pad buttons stop working after a while

Hello everyone,
I have a lenovo thinkpad x121e.
The buttons above the touchpad (for right and left clicking) and also the trackpoint stop working after a while (about 45 min). Although the touchpad itself works without problems.
If I reboot the operating system (Windows 7, 64-bit version) everything works fine for a while and then the buttons and trackpoint won't respond again.
It is always the same routine. Rebooting windows, everything alright, stop working, ...
I am using the newest driver version and de- & reinstalling of UltraNav haven't solved the problem.
Has anyone an idea what causes my problems with the touch pad buttons and how to solve it? (I guess it's not a hardware problem.)
Many thanks in advance.

Hi again, li-lup
I would recommend trying to use the standard Synaptics driver found here. Synaptics is the company that develops the UltraNav software, so there should be no loss of compatibility/features. I have witnessed several cases where this driver has helped others with mouse issues, so it may help yours as well.
The first thing you will need to do is to remove the UltraNav driver from the system. To do this, open the Start menu and type Device Manager into the Search box, and then press Enter. Once here, double click on Mouse and other pointing devices, and then right-click on the UltraNav device. Naviage to the Driver tab and select Uninstall... from the bottom of the window. Follow the prompts to uninstall and then restart when prompted by Windows. Windows should install a generic driver that will allow you to use the TouchPad when downloading the Synaptics driver.
Hope it helps,
Adam
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Z60m: Touchpad stopped working.

Hello all,
just recently the touchpad on my Z60m (2529-FZU) stopped working.
It is turned on under BIOS but under Windows (with drivers and utility installed) it tells me the software needs to be installed.
I tried uninstalling and reinstalling it but with the same results.
If I have both the trackpoint and touchpad enabled under the BIOS, none of them work, if I turn off the touchpad and leave the trackpoint on, the trackpoint works fine, if I turn off the trackpoint and turn on the touchpad the touchpad still doesn't work.
I have the latest BIOS update installed also.
I even tried reinstalling Windows hoping it would help, but it didn't.
Does it sound like I need to replace the touchpad/palmrest part or does it sound more serious?
They're both well connected to the motherboard, not loose at all.
Any help would be appreciated.
Thanks.
Moderator note: Type added to subject line for clarity.
Message Edited by Agotthelf on 24-04-2009 10:04 AM

http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=2529FZU
Here is the list of drivers relevant to your laptop. Install the ultranav utility and drivers.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

T510 Mouse and Keyboard stops working with Windows Update - unable to roll back, happened twice

My mouse has been working fine for a while but it stopped working followed by the keyboard, I put it down to a Windows update but because Windows 7 keeps bluescreening on a restore point I couldn't recover. I contacted Lenovo got the rebuild disc for my machine, completely rebuilt it, all working fine, then after 2 days same issue, mouse stopped, keyboard stopped, restore points make no difference. Does anyone know what windows update is causing this and if there is a fix aside from rebuilding, I can't keep doing this and I need to understand the cause really, not had it with a laptop before. Gone back to using my old laptop until I can get it sorted. Does anyone have any ideas?

I installed the latest drivers via windows update and got the touchpad back, rebooted, it went again. Netiher the trackpoint or touchpad work. I then thought rather than focus on drivers check the bios. I disabled the trackpoint in the bios, still neither works, however if I disable the touchpad in the bios and enable the trackpoint, the trackpoint does consistently work. I can't explain why the touchpad worked after a touchpad update but now fails, the ultranav driver is installed but if both are enabled in the bios it say it isn't installed, if the trackpoint is enabled it tells me I need to enable both so it clearly knows it's there. What's curious is that this doesn't happen on the complete clean IBM build. I can't not turn off windows updates, I'm a developer so Ioad the laptops up with a vast variety of software and I need many of the windows update fixes, either way I am surprised they are conflicting with the touchpad so dramatically. I can't see it being a virus I'm using two layers of protection and if I blow the machine away and installed the updates via an .iso image (so it's never connected to anything else), I can replicate the problem. It's feasible it's another piece of software causing the conflict. Any one have any idea what could be going on or seen it before?

Red button stopped working

Today I noticed that the red button that normally can be used as a mouse stopped working. Is there a setting that controls this red button?

Have a gander at the synaptics settings for the trackpoint, hoping that it wasn't disabled.
Owner of: ThinkPad SL510, X131e, X230 (not fond of)
Other systems: MSI GT640, Sony Vaio PCG 709K, Dell Latitude D430,

Itunes wont open and gives me a message saying "Itunes has stopped working". What can I do to fix this?

I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name:                          APPCRASH
Application Name:                             iTunes.exe
Application Version:                           10.3.1.55
Application Timestamp:                    4deec351
Fault Module Name:                          ntdll.dll
Fault Module Version:                        6.1.7601.17514
Fault Module Timestamp:                 4ce7ba58
Exception Code:                                  c0000005
Exception Offset:                                0002e3fb
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?

I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button.

Since I installed a printer software Satellite L300 has stopped working

Hello there!
I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
OK I have a Toshiba Satellite L300 Laptop and ever since I installed a printer software on Wednesday night, my laptop has suddenly stopped working!
Ever since Thursday night, I have been trying to get it working but I'm faced with this message:
when i load it up it goes to Windows error recovery:
'windows has failed to start.a recent hardware or software change might be the cause
if windows files have been damaged or configured incorrectly,startup repair can help diagnose and fix the problem.if power was interrupted during startup,choose start windows normally'
then it gives two options: Launch startup repair (recomended)
start windows normally
==========
-so i click launch startup repair (reccomended)
-then a scren loads up called 'system recovery options'.. it says: select an operating system to repair and click next.only windows vista operating systems are listed and can be repaired
if you do not see your operating system listed, click load drivers to load drivers for your hard disks'.....
but nothing comes up so i click load drivers and it just gives me loads of random folders...and i haven't a clue which ones to load
========
5 years ago Report Abuse
Additional Details
so i just click 'next'
========
then i have 5 options:
-startup repair
-system restore
-windows complete pc restore
-windows memory diagnostic tool
-command prompt
==========
startup repair says it cannot manually fix any problems
-system restore just says your computer is in a limited state and performing this action cannot be changed...but there is no option to do so
-windows comple pc restore says i need to insert a backup disk which I dont have
windows memory diagnostics tool says that windows is preventing this
============
but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
but i don't know where...i typed it in the command prompt but don't understand how to use it
=========
i also tried to click start windows normally but it won't work

If the problem is installed software, start notebook in safe mode and try to start system restore from there.
Please let me know which options are available. Can you roll back OS few days back?
Are some restore points listed there?

Mozalloc.dll A firefox plug in container has stopped working. I can't get firefox to work for more than 2 mins. before crashing. How do I make this stop?

AdapterDeviceID: 0x9712
AdapterDriverVersion: 8.861.1.2000
AdapterSubsysID: 164c103c
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1
AvailablePageFile: 13967405056
AvailablePhysicalMemory: 6222434304
AvailableVirtualMemory: 3783245824
BIOS_Manufacturer: Hewlett-Packard
BlockedDllList:
BreakpadReserveAddress: 46661632
BreakpadReserveSize: 41943040
BuildID: 20141113143407
CrashTime: 1417153956
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1416895140
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 164c103c, AdapterDriverVersion: 8.861.1.2000
D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 175
StartupTime: 1417153798
SystemMemoryUsePercentage: 25
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 16630353920
TotalPhysicalMemory: 8316153856
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=mozalloc.dll&step=aaq-question
Vendor: Mozilla
Version: 33.1.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
AND:
A plugin container for firefox has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 33.1.1.5430
Application Timestamp: 54656826
Fault Module Name: mozalloc.dll
Fault Module Version: 33.1.1.5430
Fault Module Timestamp: 54654321
Exception Code: 80000003
Exception Offset: 00001425
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

Try creating a new Profile by following the steps from [[Managing Profiles]] [[Troubleshooting extensions and themes]] and also [[The Adobe Flash plugin has crashed]]

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

Can't get itunes. I get the following message when I click on either the shortcut or the program. It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
Thanks

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Trackpoint stopped working

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