Trade in tablets denied, please help

Hi, I just get back from a Bestbuy store: 
COLUMBIA MO (Store 602)
2001 W Worley St
Ste 140
Columbia, MO 65203
Since I see a deal from bestbuy.com, which is towards Google Nexus 9: www.bestbuy.com/site/promo/trade-in-offer-128815
It says that any working tablets works, but the rep in store denied, said that my devices are not in database and could not found in system.
My devices are: Archos 101 internet tablet and 70 ones.
I search some site until someone told me to post a message here. Would you please help me, tell me if it can be and what could I do. Thanks!
Looking forwards to hear from you soon.

Hello danickzhang, and welcome to the forum!
Many people are taking advantage of our Google Nexus 9 Tablet Trade-in promotion, so I’m sure you were very excited to get your hands on a new device.   I’m disappointed to hear that our Columbia location wasn’t quite up to speed with the promotion though, and it left you without a cool new tablet. I’m truly sorry for this oversight.
As long as your two devices meet the minimum requirements of the promotion, then it shouldn’t matter whether or not they are immediately recognized by our trade-in database. There is a process in place to ensure customers are still able to receive the offer. Those minimum requirements are:
-          The device must be able to power on
-          Cannot have a cracked screen
-          Cannot have any water damage
-          The device cannot be a Barnes & Noble Nook or other eReader
Please know that I’ve already reached out to local leadership at the store and provided them with the necessary information about this promotion. As long as your tablet meets the requirements above and you visit the store prior to 11/8/2014, you shouldn’t have any future problems participating in the promo.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Evidence of a freakin' rootkit (of sorts) haunting my remaining neurons for the last year @ all my android devices (including this new tablet). PLEASE HELP ME J

    evidence of a freakin' rootkit (of sorts) haunting my remaining neurons for the last year @ all my android devices (including this new tablet).
    PLEASE HELP ME
    Jose Carlos Amaral Morgado
    Tomar, Portugal
    '''...personally identifying information removed'''

    Sorry Morgado. This is a Firefox for Android support forum. Not a general purpose. Android forum. Please ask in an Android OS forum.
    Locking this thread.
    Cheers!
    ...Roland

  • ORA-01017: invalid username/password; logon denied(Please help)

    Hi
    I have read few thread of the above problem..but still i cant figure out where is the problem..
    i am installing oracle vm manager 3.0.1
    i m following this
    http://www.oracle-base.com/articles/vm/OVM3Installation.php
    i have added the following lines to /etc/pam.d/login
    session required /lib/security/pam_limits.so
    session required pam_limits.so
    permission for u01 is as fofollows:::
    drwxrwxr-x 3 oracle oinstall 4096 Sep 6 2011 u01
    and i have set the password for "oracle" user
    and i am keeping same password for every account
    but i am seeing bellow error
    Retrieving Oracle Database 11g XE ...
    Installing Oracle Database 11g XE ...
    Configuring Oracle Database 11g XE ...
    Step 2 of 9 : Java ...
    Installing Java ...
    Step 3 of 9 : Database Schema ...
    Creating database schema 'ovs' ...
    Failed to find Oracle VM schema in Oracle Database
    ORA-01017: invalid username/password; logon denied
    can any one please please help me with this problem
    i am realy stuck
    if i hvae to setup enviromental variable.. could you please tel me how ... if that is the reason for this problem..
    im confused about oracle path : ref: http://www.oracle-base.com/articles/11g/OracleDB11gR1InstallationOnEnterpriseLinux4and5.php
    ORACLE_BASE=/u01/app/oracle; export ORACLE_BASE
    ORACLE_HOME=$ORACLE_BASE/product/11.1.0/db_1; export ORACLE_HOME
    ORACLE_SID=DB11G; export ORACLE_SID
    ===================
    what will i put for ORACLE_HOME, because my path is like
    cd /u01/app/oracle/product/11.2.0/xe/
    I dont have db_1 ..
    Please some one give me some light..
    thanks
    Edited by: 881083 on 05-Sep-2011 16:15
    Edited by: Fosiul on 06-Sep-2011 15:08

    I was reading on gogole
    i have set
    alter system set SEC_CASE_SENSITIVE_LOGON=false scope=spfile;
    now i can connect from sqlplus
    sqlplus SYSTEM/password
    also
    sqlplus SYSTEM/password@localhost:1521/XE
    also :
    From GUI i can connect to oracle db from http by port 8080
    but its seems like oracle VM manager does not connect ...
    example
    Would you like to install Oracle Database 11g Express Edition (XE) or connect to an existing Oracle database?
    1: Install Oracle Database 11g XE
    2: Use an existing Oracle database
    Select Number (1-2): 2
    Enter the Oracle Database hostname [localhost]:
    Enter the Oracle Database System ID (SID) [XE]:
    Enter the Oracle Database SYSTEM password:
    Enter the Oracle Database listener port [1521]:
    Enter the Oracle VM Manager database schema [ovs]:
    Enter the Oracle VM Manager database schema password:
    Enter the Oracle VM Manager database schema password (confirm):
    Oracle Weblogic Server 11g
    ==========================
    Enter the Oracle WebLogic Server 11g user [weblogic]:
    Enter the Oracle WebLogic Server 11g user password:
    Enter the Oracle WebLogic Server 11g user password (confirm):
    Oracle VM Manager application
    =============================
    Enter the username for the Oracle VM Manager administration user [admin]:
    Enter the admin user password:
    Enter the admin user password (confirm):
    Verifying configuration ...
    The database could not be reached using the provided connection info.
    ORA-01017: invalid username/password; logon denied
    Configuration verification failed ...
    can any one please help me

  • Podcast Submittal denied, please help

    Hi,
    I am the webmaster for a social justice website (www.axisofjustice.org) that is run by the musicians Tom Morello and Serj Tankian. They do a radio show and we now have a podcast:
    RSS Feed: http://feeds.feedburner.com/axisofjustice/pod
    website: http://www.axisofjustice.org/wordpress/?cat=3
    I submitted the podcast to iTunes and got rejected. Why? I do not know becuase they do not tell you why and they also do not let you resubmit it. People can manually subscribe to our feed via "Subscribe to Podcast" thru iTunes, so I guess that means it works.
    We just want to get listed in iTunes so we can have an easy link for people to subscribe easliy.
    Could someone help us out? It would be much appreciated.
    thanks Jeff!
    [email protected]
    [email protected]
    Mac G5   Mac OS X (10.4.5)  

    Hi T,
    Thanks, it is very odd and frustrating. I realize Apple probably has thousands of new podcasts coming through a day, but they really should employ a better way to handle this and comminicate what is wrong, especially when you know your feed is correct.
    iTunes has absolutely no customer/user support that I know of, very disappointing.
    I took a drastic measure and built a new podcast site on a Free Wordpress blog:
    http://axisradio.wordpress.com/
    I know from experience, iTunes accepts Wordpress feeds (via Feedburner) no problem. It took a little time, but it was worth it not having wait for help from Apple.
    Good luck, I'll keep you posted too if I hear.
    Jeff

  • Hi i am having trouble downloading a flashplayer on my samsung tablet please help

    Hi i have been having trouble downloading flashplyer to my samsung tablet 10" please help me.

    Your best option for using Flash on Android these days is to use the Puffin browser:
    Puffin Web Browser - The fastest mobile browser with Flash support over cloud on iPad, iPhone and Android.

  • Yoga 2 touchpad does not disable when in tablet mode(after updating to 17.0.19) please help !!

    i have yoga 2 pro 13
    had the latest driver for the touchpad installed from the lenovo website but allwyas had problems with the tow finger scrooling... 
    so i updated it toe the last virsion of the Synaptics site - the 17.0.19 17Oct13 ver
    now everything works perfect but the only thing that it does never disaple automaticaly and not even manually in tablet mode so when i use it in tablet mode happens lots of times that im touching the trackpad from behind and it makes a mass !!!!!
    please help me
    is there any sloution ?? 
    i don't want to go back to the lenovo driver becouse that one having scrolling with tow fingers all the time
    help !!

    with that driver i allways had scrolling problems with tow fingers... instead of scrolling it change the zoom screen all the time
    and i sow it's known problems so i had to install the Synaptics driver....
    how can i resolve this??

  • Access denied error for BW Report iView..Please help :(

    Hello All,
    I have created a BW Report iView..containing a Bex query.
    Have created the required BW system object too.
    When I preview this iView, it asks me for BW system authentication....since am not mapped to this BW system.
    Its alright till here......
    Problem:
    Now, when I copy paste the URL (URL generated when you preview this iView) into a new browser window, I get an error saying:
    " <b>An exception occurred while processing a request for :
    iView : N/A
    Component Name : N/A
    Access denied (Object(s): <<i>iView path</i>>
    Exception id: 02:57_13/02/06_0034_6204550
    See the details for the exception ID in the log file</b> "
    I checked tha bove mentioned log and it says:
    <b>Permission check failed - Object <<i>iView path</i>>  Pcd.Use Principal: Information not available with current trace level#</b>
    Changed the iView authentication scheme to every value present but it did not resolve.
    Please help me resolve this.
    Awaiting Reply.
    Thanks and Warm Regards
    Ritu

    Hi Raja,
    Firstly thanks for a quick response.
    I did as per you suggested but it isnt working. Am getting the same error again.
    <u>Please refer to the log details below</u>:
    1.5#000F206F053800610000008100000A1000040CAA10AF2627#1139824470727#com.sap.portal.pcd.Gl.Admin#sap.com/irj#com.sap.portal.pcd.Gl.Admin#Guest#0##sapnw2_J2E_6204550#Guest#63f4e0f093d911da8b7b000f206f0538#SAPEngine_Application_Thread[impl:3]_1##0#0#Warning#1#/System/Server#Plain###Permission check failed - Object portal_content/Ritu/MIDAS/CEO_redalert Permissions: Pcd.Use Principal: Information not available with current trace level#
    #1.5#000F206F053800610000008300000A1000040CAA10AF2963#1139824470743#com.sap.portal.pcd.Gl.Admin#sap.com/irj#com.sap.portal.pcd.Gl.Admin#Guest#0##sapnw2_J2E_6204550#Guest#63f4e0f093d911da8b7b000f206f0538#SAPEngine_Application_Thread[impl:3]_1##0#0#Warning#1#/System/Server#Plain###Permission check failed - Object portal_content/Ritu/MIDAS/CEO_redalert Permissions: Pcd.Use Principal: Information not available with current trace level#
    #1.5#000F206F053800610000008600000A1000040CAA10AF4031#1139824470743#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0##sapnw2_J2E_6204550#Guest#63f4e0f093d911da8b7b000f206f0538#SAPEngine_Application_Thread[impl:3]_1##0#0#Error#1#/System/Server#Java###Exception ID:03:24_13/02/06_0059_6204550
    [EXCEPTION]
    #1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: pcd:portal_content/Ritu/MIDAS/CEO_redalert - user: Guest
         at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1932)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:230)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:435)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
         at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
    Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/Ritu/MIDAS/CEO_redalert)
         at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:390)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1066)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1072)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1072)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1072)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1168)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1115)
         at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:909)
         at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:78)
         at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
         at javax.naming.InitialContext.lookup(InitialContext.java:347)
         at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)
         ... 26 more
    ==========================
    The auth scheme of this iView is set to default
    Please help me resolve this......
    Awaiting Reply.
    Thanks and Warm Regards,
    Ritu
    Message was edited by: Ritu  Hunjan

  • How can I do a hard reset on my tablet from my imac via usb??? please help

    I've research almost all night and no answers please I need to do a hard reset on my tablet because I can't remember the log in. I've try on the tablet everything I could and nothing so the only thing is left, is do it via USB thru my iMac. please help.

    What tablet...?
    If you have an iPad you can only backup to iTunes and restore it from iTunes on your iMac.
    see > iOS: Forgotten passcode or device disabled after entering wrong passcode
    If that doesn't work, then your best bet for an iPad is to take it to your local Apple Store and have them Reset it.
    Your best bet for an android tablet is to take it to the local retailler and have then do whatever it takes to Reset it. 

  • My husband and I both have types of IPods but we can not download any music to them because we have an Acer Android tablets. Could someone please help us to be able to download music to our IPods all we have is this tablet

    We have two types of Ipods. A nano generation 5 & a nano touch, and we are unable to download music to them was told its because we have an Acer Android tablet. Could someone please help us in solving this issuses cause we just bought these ipods and was not aware that and all we have is this tablet. .. Please help us

    Templeton Peck, the Android tablet  does not support iTunes
    Angs78, you purchase music from iTunes on the iPod touch. I know of no way to get music on the Nanao from the tablet.

  • PLEASE HELP - Should I buy Tablet or Standard X220?

    X220 finally touched down here in Dubai UAE..   I have option to buy either tablet (never owned in the past) or normal PC price is not an issue.
    Therefore; please help me take a decision why I should go for tablet rather than standard X220 machine. I am totally confused just a little background I am a salesman most of the time I am traveling in this region day in day out..
    Much appreciated your suggestions in advance. Bless you all.
    Moderator edit: Added detail to subject.
    Solved!
    Go to Solution.

    tablet allows you to directly write on the screen or use your finger as an input device (if you select the multitouch option), so if you have need for such feature, then the tablet obviously will the best choice.
    If you don't use the handwriting or touch screen option, then the normal x220 laptop is better, as it is slightly lighter than the tablet model and also slightly more rugged due to the different hinge design.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • PLEASE HELP!!!! Problem with my Huion H610n drawing tablet!!!

    I recently purchased a drawing tablet which is the Huion H610N its working perfectly however when I opened photoshop cc I tried drawing in a blank canvas and Its not showing anything. I tried using the 'basic brushes' instead of my 'custom brushes' and it lets me draw and I can see it however the sensitivity is not showing when I draw using the 'basic brushes' the lines are just plain BOLD please help! I dont know why its doing this!

    Try accessing the *System Preference* panel, named *Universal Access*;
    then, note the choices within it include Mouse (among other) and click
    on the Mouse section to check and see if _+the slider control+_ to change
    the Size of the *Cursor icon* has been moved over to make it larger.
    You can check/change several settings in Universal Access; also some
    of these have keyboard shortcuts which may be engaged by a user,
    by accident due to random use of a keyboard. Be aware of this, since
    a pattern of changes when children use a computer may repeat; as
    similar keyboard mistakes (or intentional odd results) use similar keys.
    There are symbols representing keys used to engage Universal Access;
    their icons in this control panel area of System Preferences should be-
    come familiar to you, so when/if other odd visuals occur, check here.
    Notice what the 'default' settings are, in the different U.A. panel areas.
    This will help when you find another issue arise; a repeat is likely.
    You may choose to set up a different user account in the Mac then have
    it not allow full access to more than a few basic necessities, for a child.
    +PS: Hello, and welcome to Apple Support Discussion Communities!+
    Good luck & happy computing!
    +{ edited }+

  • I think the new update for the ellipsis 7 killed my tablet, please help?

    I have an ellipsis 7 tablet and yesterday i decided to give it is update. my tablet started to up date and then the screen turned black. when i finally turned off i tried to turn it on, it showed  the powered by android screen and then turned black while still lit up. ever since i tried to update it that is all it will do besides show me the battery symbol when i plug it in. Ive have tried everything, charging it, factory reset letting it die completely and trying to reset it, everything. Why has this update killed my tablet and can you please help?

        Oh no! That's definitely not good, Krista001. We're here to help out with your Ellipsis tablet. I appreciate all the troubleshooting steps you have done thus far. Just to confirm, the alternate restart method where you hold down the power button for about 15-20 seconds did not restart your tablet like normal either?
    If it is still experiencing issues, please reach out to customer service at 1-800-922-0204 for further assistance. You may also send us a DM to if you like. Please accept my Follow request, and then Follow me back. You should now be able to send us a DM.
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • Very confused with trade in, please help!

    I ordered a iPhone 6 today through my local Verizon store, I have a iPhone 5 to trade.. The whole process was done very fast so I didnt ask to many questions. I am confused though, am I mailing my phone in once the iPhone 6 gets to my verizon store? Or are they going to give me a $200 dollar credit so I can trade it in right then? I did already get a conformation about my order saying it will ship by 10/31. Please help!! Thanks!!

    Well it depends on what posts you read on this subject.
    Some customers have stated that if you buy or pick up in store they can look at your device and credit you on the spot.
    Others have said that you get a mailer that you send the phone back in which many have claimed the amount promised was reduced to $36 because the iPhone was not deactivated or wiped absolutely clean. See if the store will take it first before you mail it back.
    Good Luck

  • File Error: 1 file(s) recognized, 0 access denied, 1 unknown • PLEASE HELP!

    This is REALLY hurting business as nothing seems to work. I wll explain what is going on. When i attempt to log a clip, the clip doesn't show up in the bin. When i do a capture now, the clip doesn't show up in the bin, but when i look at the Final Cut Pro Documents/Capture Scratch folder the clip is there. If i try to drag the clip in the bin i get the error message (File Error: 1 file(s) recognized, 0 access denied, 1 unknown). Our system has the AJA i/O and a KONA LHe card. I have removed the KONA LHe card, and i did not plug back in the connections for the XSERVE RAID. I am now zeroing out the drive (FRESH FACTORY REINSTALL), and i have installed Final Cut Studio 2 first, but i made all of the software upgrades first. Even when i did that i still got the error message "File Error: 1 file(s) recognized, 0 access denied, 1 unknown." Can someone please help me as i have a commercial due tomorrow and as it stands i am SCREWED! I'm sure that you feel my pain, but nothing is working. It won't let me import any file from any drive because i will get the error message "File Error: 1 file(s) recognized, 0 access denied, 1 unknown"

    Installation is complete on all of the updates and i installed Final Cut Studio 2. I still have not hooked up my Lacie drives (2 500 GB drives stripped to 1TB RAID), and i have not hooked back up my XSERVE RAID. I opened Final Cut and used my second internal drive and imported in audio from that drive. IT WORKED! Now i need to hook up the Lacie drives and see if i can import something from that drive. I have not installed the AJA i/O drivers yet. Trying to go one step at a time to see what is happening. Please advise someone.

  • I have several magazines saved in my documents. My husband bought me a tablet for these. I was sending these to my tablet email without difficulty. Now Adobe send has suddenly stopped. Why? Please help!

    I have several magazines save to My Documents. My husband bought me a tablet for these. I was emailing them through the Adobe Reader without difficulty to the tablet email. Some of them had carried over when I put the magazine app on the tablet but all that I purchased did not. Now Adobe has suddenly stopped sending them. Why? Please help. It says "Learn More" but only brings up a lot of Adobe services. HELP! PLEASE!

    Hi,
    I'm sorry to hear that you are having problems, but it's not clear that you are using the Adobe Send service. If you are, could you tell us about how you're using it and where it's failing for you? The more detail you can provide, the better.  Thanks.

Maybe you are looking for