Trading phones with another verizon customer

my coworker and i both have verizon service. she has an iphone 5, i have a samsung Galaxy III. we want to switch phones. is this something we can do via the website or do we need to go to a store. are the sim cards compatible? thanks.

Drotondi, this is an excellent question. You can process this equipment change online at My Verizon, http://bit.ly/xB4iTc However, you will need a new sim card for the Samsung Galaxy III device when activating it on your friend's mobile number. You may contact our customer service department at 800-922-0204 to request a sim card or visit your local store to retrieve a sim card and process this equipment change for you. To find a store near you, click http://vz.to/3SdsA ^LH

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Trying to trade phones with another verizon customer

So I use an iphone on my plan. My sister has her own plan and she also has an iphone on it but she recently switched to AT&T and suspended the line. She gave me her iphone because mine cracked and now i want to be able to use it on my plan. Im not sure how to do this because in order for me to use hers, it must be switched out with a different phone. Is it possible for us to completely switch the phones so i have her iphone and she has mine?

No problem whatsoever. Just turn the phones off and switch the SIM cards. You should probably do a factory reset on each of the phones prior to turning off, though, so you don't leave any private information on the phones. If your phones have SD cards, you should probably keep yours, too.
I have switched phones 8-10 times on my line over the last 6 months or so simply by switching out the SIM card. Just can't seem to decide which phone I like best.

Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

Have a look at this it might help
http://support.apple.com/kb/TS4148

HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

I am using iphone5s.some time the iphone is showing less signals?when i compare my phone with another phone by keeping side by side the signals are very less?

am using iphone5s.some time the iphone is showing less signals?when i compare my phone with another phone by keeping side by side the signals are very less?

Are both phones by Apple?
I had a Nokia previous to my iPhone 5 & noticed that on the Nokia I had 3.5G signal & 4 bars out of 5 yet on the new phone it shows 3G & 2 or 3 bars, rarely it reaches 5 while outside.

Can I switch out my current phone with another color?

Can I switch out my current phone with another color? I have black and I would prefer the silver. My parents got it for as a surprise so I didn't speak up and tell them I didn't like the color. So I have been using it for about a month. Can I just take the chip out and put it into another phone of a different color or no?

You can purchase an iPhone in any model, color, and capacity currently available.
You can purchase a case to put the device in and simply forget about the color of the device.

HT5622 first i am enter in my i phone with another email id ,now i make myself id so i want to change to my email id,so how can i chage

first i am enter in my i phone with another email id ,now i make myself id so i want to change to my email id,so how can i chage

There isn't a phone number for iTunes Support.
If you mean that the address is your rescue email address then follow the steps half-way down this page for changing it http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using it as your primary email address on your account (you may need to log out and back in after removing it as your rescue email address).

Another Verizon customer used my email address

Starting Feb 19th I began getting email for another account. I followed the link on the bottom of the page to tell Verizon this wasn't the correct email. Since then I have received 6 more emails including data usage alerts and important information.
Today I called verizon and navigated their frustrating automated phone system. Finally got through, explained the situation, and got promptly dropped while being transferred to tech support. Second try I got through repeated the drill and was successfully transferred to tech support.
Now here is the "fun" part":
She verified that it was my email address I have been using on my account for years.
She seemed at a loss in what to do.
I helped her out by giving her the phone number of the other account holder "from one of the emails". She didn't even seem to have access to that through the email data base.
She verified that they are a new account and have the same email address.
She said there was nothing they could do until they contacted the other account.
She put me on hold and tried to call them.
No answer.
She said they could not remove their use of my email address until she was able to contact them.
Here is the "not so fun" part:
I asked her how someone could open a new account with an email address already in use. She said it may have been entered manually by a verizon rep.
I asked her, if she knew it has been mine for years then why can't they eliminate it on their account right now. She said they have to contact the other account holder first.
I said if you are concerned about not being able to contact them through email if you eliminate it---you can't even do that now because it comes to me!
I suggested that she text the other customer if she needed to contact them if they aren't answering their phone.
I told her I am now concerned about their account security - now that their email comes to me I have all the info I need to reset their password and hack their account. She said there is nothing she can do until she contacts the other customer.
I said this is frustrating, I am wasting my time trying to fix their error and I will just send all verizon email to my spam folder and when my contract is up in April I will no longer be a verizon customer. She explained how she understood my frustration, but there is nothing they can do until they contact the other customer.
Question....Why in the hell do they need to contact the other customer to get permission to remove MY email address from their account? What if they say no? It is verified that this is my email address on my account for years and my area code is Oregon...theirs is Missouri.

They should not have been able to use my email in the first place. So if they deny verizon permission does that mean I continue to get their email from verizon? The problem is obvious, just fix it verizon.
BTW: One of the emails was a "Data Usage Alert" which said, "Your account has used approximately 50% of your data allowance for this month. Your monthly data allowance will reset on the 22nd."
So he has had the account for 3 days and has already used up 50% of his data plan. The longer Verizon waits to correct this the more money they will make with data overage charges.
Also I am not intentionally looking at his private email. It is all addressed [email protected], I have no way to know if it is for me or him until I open it. Maybe I will just do him a favor and reset his password, go into his account, and change his data plan to save him some money...J/K

Want to change my phone with another one

I have an LG basic phone with slide out keyboard for texting (no data/web). It powers off and is getting annoying. my son has several old smart phones that work fine (just keeps upgrading).
Can I simply pull the chip/card from mine and put into one of his smart phones and use it? Will that work? I don't want data/web.
Thanks,
Regis

Verizon basic phones don't have SIM cards, just 4G LTE smartphones. If you were to activate one of your son's old smartphones, you'll have to also pay for a data plan since they are required to activate a smartphone. If you aren't eligible for an upgrade or don't see a basic phone you like on Verizon's web site, you could buy one from ebay or somewhere else. Just ensure that it's Verizon branded and has a clean ESN.

I spoke with a Verizon customer service agent and she said i could request my rebate through the inter-net even though i missed the deadline.

I spoke with a verizon agent on the phone. she said to go on internet and put information requested to get my $50.00 rebate even though I missed the date requested. I held on to it so that my husband could decide if he wanted to keep his droid. Can you help me. Thank you

We want your rebate process to be as smooth as possible donnag48! We do have an option via your My Verizon account to submit the rebate and gain access to the form online; however, please be aware this will not apply for expired rebates. We do recommend testing the device for the 14 day trial period to ensure it meets your needs. We do not recommend waiting much beyond that point to apply for the rebate.
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

Transfer phone to another verizon account

I'm the main line on family share account. My phone is basic and is on month to month right now. The other 2 phones on the account are my sons. One is an iPhone and contract ends Dec. 2013. The other is a basic phone and contract ends Feb 2014. Can I switch my sons 2 lines to my parents verizon account? That would leave just my phone on the account. My question is since it was a family share plan and it's the only phone on the account now will it go to a single plan and change my contract? I really want to cancel my contract since it is up. It would be cheaper to have my sons phones on my parents plan. Hope this makes sense. Basically I want to leave Verizon but still have the 2 phones in contract.

Hi tday1542,
You do have the ability to transfer lines from one account to another and allow the lines to stay with their contract at no penalty. View the details on http://bit.ly/JG6iOD. Your line will move to a single line plan but it doesn't require a contract renewal to change. Your line can remain alone without contract. Let us know if you have more questions.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

Possible to switch phone with another at&t phone

I have a Galaxy s5, but I'm getting tired of it I want to get an IPhone 6 instead. It hasn't been my 2 years yet, but is it possible to switch it for an IPhone 6 or is that not possible until my 2 years? Also, can I just buy an IPhone 6 that's unlocked and just put my sim card in there or is it going to be an issue if I take it to at&t and they see that I'm not using my Galaxy s5.

If the sim is the same form factor (micro, nano, ect), you can just swap it. If it isn't, just go to any ATT corporate store for a free replacement. They don't care what phone you are using.

I have i phone 4 and it wont turn on.. If possible to replace my phone with another phone?? How much will cost me!!

Hi i have iphone 5 and they have a new update ios 7 but its now update yet to my phone.. But they have the link were u can update it but jst a beta.. wat if download that?! And automatically update to a real one?? Is there gonna be a problem?? and my phone is broken im planing to upgrade to iphone 6 how much do u think that will cost me?? thankyou!

Stupid question I know, but have you charged it? Also, if it's under warranty and deemed hardware malfunction, it won't cost you anything, otherwise, out of warranty replacement is $149

I had to replace my i4s with another one from the apple store.shouldn't i be able to go to the cloud to get all my contact info and other stuff that was stored in the cloud from the first phone?

i had to replace my i4s phone with another one from the apple store. i need to download all my contact info and other stuff from the cloud to my new phone.i see a screen that says RESTORE I PHONE and are you sure you want to restore the iphone to its facory settings? all of your media and other data will be erased. they i tunes will verify restore with apple. After this you will have the option to restore your contacts and other settins. The question is will it restore my first phones info? I am hesitant to delete anything lol.

No. If you made your backup to iCloud, iTunes will not restore from an iCloud backup. See:
iOS: Backing Up and Restoring Data to a New Device

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Help.

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.

At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back.

Trading phones with another verizon customer

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