Traktor s4 issues - won't sync with current iTunes library

As of July 21st, my Traktor S4 won't sync with my iTunes library. Within the Traktor interface it shows playlists that I've since removed and doesn't show any of the more recent tracks I've loaded.
Is this an iTunes issue or a NI Traktor issue?
Anyone know how I can troubleshoot this? I've attempted their user support a few times but I feel I had more knowledge about this then them as they couldn't give me an answer.
Any help or direction is appreciated.
Thanks!

Ha, well that was quick. HOW ON EARTH DID NI TECH SUPPORT NOT KNOW THIS!!!!!
I had to reset the path to my iTunes library (which i figured but had no guidance). I was having issues with this before because every option I selected was greyed out. This time I went in and routed it to the "iTunes Library XML" and it worked. Clearly I'm not a techy that is familiar with XML but it worked. Hopefully this helps someone else out there with this issue.
Again, it amazes me that after 3 calls with NI they had no idea how to help

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