Transaction Cont message

Hello.
We are on SRM 5 and use classic extended. For purchase order approvals, the moment the approver enters their managers inbox and hit the detail icon (magnifying glass), they are getting the error message "Transaction Cont in Unknown"
I cannot find any error messages within SU53 and also do not see CONT in SE93 as a transaction. OSS have no workaround either
Any help would be welcome as this prevents users from approving orders.
Thank You.
Steve.

Hi Steve
already reported this problem to SAP for older version.
390238
357163
see above notes
you create new oss message for sap.
br
muthu

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Transaction CONT is unknown

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We have Enterprise Protal 640 sp11 and we had installed ESS BPESS46C504 on top of it long time back.
Now, when I go to any activity in ESS, it usually shows the SAP Easy Access Menu of our backend SAP system and in some places i.e. Leave Request it gives the error:
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Please advice what can I do in this case?
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Hi Light,
<b>Just refer these links</b>
ITS Installation and Troubleshooting Guide
http://help.sap.com/saphelp_47x200/helpdata/en/26/73e50f4bde11d192f20000e829fbc6/content.htm
http://help.sap.com/saphelp_47x200/helpdata/en/87/4d5739d335a85ee10000000a114084/frameset.htm
http://help.sap.com/saphelp_47x200/helpdata/en/13/5f2347cf8e11d480c100c04f99fbf0/content.htm
<b>Uninstalling the ITS</b>
Sometimes, it is more convenient to uninstall the ITS and run the ITS setup program again.
Before uninstalling the ITS, SAP recommends that you:
Make a backup copy of all the files you want to keep
Stop your Web server and the ITS Manager service
To uninstall the ITS, log on as the ITS administrator and use the standard Windows NT 4.0 uninstall procedure.
If ITS is configured on to the Microsoft ISS,then you can directly remove the application from Add/Remove program option in the Control Panel.
Configuring the ITS based ESS in portal,
Configuring ESS in SAP Enterprise Portal 6.0
http://help.sap.com/saphelp_erp2005vp/helpdata/en/5b/76a6d7fd3a4e91bfb422405bf3e04d/content.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/39/df95bcd15611d2b4a3006094b9c9b4/content.htm
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http://service.sap.com/sap-its
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