Transaction PSV2-business event type-abbreviation search term doesnt work

hello masters,
could someone knows how to solve this strange thing...In production machine i have two users that cant search in tcode PSV2 for event type in abbreviation separator... in dev and quality machines works, i already try to find differences between users in two systems but they are equal,,,
if someone know some way to solve this or a hint i appreciate
regards and thanks in advance

Hi Mio Campos,
Please check SU53 directly after search attempt.
Maybe there exists an authorization lack you're missing.
Regards,
Dilek

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         SAP Note No. 1014943                         19.07.2007           Page 1     
         Number              1014943     
         Version             1 from 08.01.2007
         Status              Released for Customer
         Set on              09.01.2007
         Language            EN
         Master language     DE
         Short text          Training and Event Management: Business Event Type
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         Component           PE-PR
                             Training and Event Preparation
         Long text     
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         PE-LSO-TM     
          Training Management
         Reference to Support Packages     
         Software Component                        Release     Package name     
         R/3 Standard Human Resource
                                                   600          SAPKE60014

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