Transactions asking for tx.ssd file to download

Hi,
When I am running the CRM transactions or the BW queries from the Portal to any other system, I am getting the message as to download the file “<i>tx.ssd</i>”.
When I cancel the file, the page shows nothing.
So wht are the necessary changes I have to make to avoid this message?
Pls help

DO you have sap logon pad installed? WIth the necessary entry for your CRM system?

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