Transfer from iphone 3 to iphone music lost

I recently switched from iphone 3 to iphone 4, backed it up, took it into the store as I needed help. Long story short, my music has disappeared, and not even plugging my phone into my laptop finds it.  Seems there is no music on my laptop either, even though it was backed up.  I am hopeless in these matters, what have I done?

The backup that itunes performs does not include any itunes content. You should be transferring any purchases made on the iphone to your computer regularly.
Is the music on your computer?  If so, then sync it to your iphone.
If not, then you can redownload itunes purchases in some countries
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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