Transfer Mountain Lion upgrade, purchase to new Apple ID
I upgraded from Snow Leopard to Mountain Lion on my Macbook Pro using my old Apple ID. Now I have a new Apple ID and want to transfer my purchase. Is this possible, and if so, how?
The license for any OS purchased at the app store is tied forever to the Apple ID used to purchase it - if you want to download it on another computer, you will need to use the same Apple ID you used to purchase it. That cannot be changed.
You can also purchase it again with a new Apple ID......
Similar Messages
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Migrated account denies access to Mountain Lion upgrades on a new Mac Mini
Just yesterday I bought a new Mac Mini. It is on OSX 10.8.1. I set it up, then imported all my accounts from my early 08 MacBook Pro running lion and removed the temporary admin account on the Mac Mini. When I tried to update all the software, I was told I need 10.8.2 for iPhoto, however, the system does not offer an upgrade to 10.8.2. I scanned in my receipts to the up-to-date program but they've denied me twice saying that I don't have a qualifying system. Here's the thing. My account is US, and I live in Japan. I bought the device from an authorized seller, but maybe because the receipt is in Japanese they won't qualify me. I don't think it's fair to have to buy the OS after buying the device that is running it just to be able to upgrade. What do I need to do to keep my mountain lion Mac mini up-to-date?
Your computer needs a special OS X update that it's not available. Wait until Apple releases it
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I know I am supposed to get the rebate somehow, but I am not sure how. Please help?
See Here > up to date program
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Apple makes you WORK HARD for your Mountain Lion upgrade
Mountain Lion was launched on 25th July. I bought a new Macbook Air on 11th July, with the promised upgrade. I did not realise that Apple was going to make me work so hard to get the upgrade, which I still don't have up till now. Lesson learnt - next time, I should wait till the launch of a new OS to get the new OS rather than wait for an upgrade.
The waiting time would mean I'll get a new computer with the OS installed at the same time as I would have if I had ordered it on 25th July, without the work.
My note to Apple feedback below posted for everyone's benefit, seeing that Apple states they don't respond to the feedback they receive.
---- Note to Apple feedback ---
I had to use my Apple ID to create an account and order a new MacBook Air, which I did on 11th July. I received the item and waited for the Mountain Lion upgrade which is promised as free.
I did not realise that Apple was going to make me work to get the upgrade. It would have been easier to just wait for the upgrade before buying your product.
Why is it necessary to go through such a convulated application process to get the mountain lion upgrade?
Why is Apple asking for information such as what I ordered (which qualifies for the upgrade), if it is in my Apple ID account and you already knew that 10.8 would be available on 25th July?
Why do I need to re-submit my hardcopy order chit (which by the way, was disposed upon receipt of the Macbook)and other documentation to prove my purchase?
This has inconveinced me greatly as I had to find a scanner to scan the document for submission.
This seems a rather antiquated and bureaucractic process for a company which is supposed to be on the technological edge, and which is delivering the OS to me using MY DATA PLAN and not providing me any hardcopies to justify the additional work required on my part.
So far, I have wasted 1 hour to make the claim ... and now I am told I have to wait at least 72hours to get the key, at which point it will probably take me another few hours to install the OS.
Which also means that I will also be receiving the new OSX at least 5 days after its launch - as late as it would have been if I had just waited till 25th July to order the mac.
Kindly review your processes.I decided to make a second application last night with the invoice printed from the online store just in-case the first set was rejected.
Well, this morning - both claims came back rejected. The first one on the basis the scan was not clear (huh ?) ... and the second because my mid-2012 (july) Macbook 13" air does not qualify for the upgrade. huh ??
I called the help line and they are as puzzled ... so they said they will escalate it. From what they can see in the system, it should have gone through. Given its now the weekend, it will be another 3 days of delay at the least.
It's almost as if they have created mounds of bureaucracy for nothing, to make their customers jump through hoops.
I really should have stuck to ordering it with 10.8 installed... it was just waiting another week. Big regret.
Now I am stuck in an endless array of form submissions, online forms, talking to Apple support ... waiting ... waiting ... waiting. .. -
I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?
You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
Use this thread to find a method of copying the ML download into a USB drive to make other installations easier: https://discussions.apple.com/message/16639520#16639520 -
i have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to download my free copy..?
i'm from Australia, i have used your link to register , when i have given my details, its showing my country is United states.. is there any separete link form AUS?
cheers.
john -
Free Mountain Lion upgrade with new computer. How?
I was told at Apple store that I would receive a code to get a free upgrade for a new computer I purchased
on 8/15/12. It had Mac OS X 10.7.4 loaded and the free upgrade would be to Mountain Lion.
How does one get this code?See Apple - Free OS X Mountain Lion upgrade Program.
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Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used
Danielle...
From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband (high speed internet) access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
New Code for Mountain Lion upgrade is wrong
New IMac Code sent by Apple to get Mountain Lion upgrade (free) did not work/not recognized on App Store page. What should I do?
I saw the contact info from another search on this Forum to ask Apple for help via e-mail. They responded pretty quickly (within 30 min).
I did not realize there was one password that was sent only to be used to open/reveal a second password (in a pdf in the first e-mail) that u actually use on th eApp store for the upgrade. Kind of confusing but I see what I did wrong now.
It did work and is now downloading.
So, (hopefully) problem solved.
Nice Forum!
MarkyZL -
OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!
Do you get this window when you hold down the Command+Option keys and launch iPhoto?
If not then you're not holding down both keys long enough.
OT -
I have been looking for the click button to purchase Mac OS X Mountain Lion upgrade.
I have been going round and round and cannot find that place. Please help.From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.
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I have an iMac with version 10.5.8 Mac OS X, can i upgrade to the latest Mountain Lion S X from the Apple web page.
When I tried, it said I had to have 10.6 or later............how do I get there?No. You need to phone the online Apple Store and order Mac OS X 10.6 on DVD.
(71007) -
What if I purchase a new Apple computer with Lion pre-installed?
What if I purchase a new Apple computer with Lion pre-installed. Will I be able to somehow put Lion on a previously owned computer?
Not without buying it again.
(59627) -
My Mac PRO (serial number <edited by host>) has installed OS X Lion 10.7.5. Can I update it to OS Mountain Lion to work Airplay with apple TV?
Welcome to Apple Support Communities
The serial number doesn't tell us anything. Open > About this Mac > More Info, and tell us the first two lines of the window, where you should see MacBook Pro and a line below, which indicates the model you have:
That's what I see on my Mac. AirPlay Mirroring requires an Early 2011 or newer MacBook Pro, so if you see Early 2011 MacBook Pro or newer in that line, you can use AirPlay Mirroring. Read > http://support.apple.com/kb/HT5404
If you want to upgrade, make a backup of your files and check that your applications are compatible > http://www.roaringapps.com Then, open the Mac App Store and purchase Mountain Lion. When the download finishes, the Mountain Lion installer will appear, so follow the steps. After upgrading, you will see the AirPlay icon on the menu bar.
If you don't want to upgrade, you can use an application like Beamer or AirParrot -
Why is it taking do long for my free mountain lion upgrade?
I don't understand why I should have to apply for an upgrade when I bought the computer within the grace period for A free upgrade .Then after submitting the application I never even got a confirmation email. The whole reason I didn't just wait to buy the MacBook pro was because I was eligible for the
Upgrade for free. If I don't receive my code today I will just return the machine and re buy a new one with mountain lion pre loaded.Welcome to the vaunted "Apple Experience".... If all 4 million of us (and did they really sell that many things eligible for an upgrade?) showed up unannounced for a genius bar appointment at our Apple store to request our Mountain Lion upgrade redemptions, we could really get their attention.
Right now it is rumoured that Apple is outsourcing the verification of our claims to DogBert's Elbonian workers at 31 cents an hour. They get to read our personal proofs of purchase and decide if they look real or fake. But because that process would be too involved, it has been reported that the Elbonians instead print out each claim, fold it into a paper airplane, and judge the validity of the claim by how far the paper airplane flies. Because it is Dogberts Elbonian workers who are using mountains of paper in this futile exercise, Apple can deny that they are personally responsible for mowing down whole forests to print these millions of proofs.
If we all showed up at the Genius bar, Apple would instead be forced to have $8.45/hr. workers deal with our requests. And all they would be able to tell us is send a claim to Dogbert, so we wouldn't adversely impact Dogbert's workers. The Apple store blue shirts, unable to solve our problem, would at least be able to ask us how it feels to be an Apple owner, and offer consolation why trying to sell us a nano....
Let's just hope the upcoming war in Elbonia doesn't get in the way of the codes....
http://search.dilbert.com/comic/Elbonia%20Dogbert
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