Transfer of files not possible!!!

I just bought a new Imac core duo. I am following the instructions re: transfering files from my old computer (g4 os10.2.8) during the set up. I connected the two cpus using firewire, restart the old one pressing t and I get a message from the imac saying that the old computer does not have osX. When i call apple technical support, a very nice lady tells me that I can not transfer files because of the new intel chip on the imac, even though the installation manual tells me that I can. Am I missing something? There is a lot of documents that I don't want to lose and I was under the understanding that transfering files was a breeze. Please, help!

"...I would love to learn how to boot the old mac in Target disk mode..."
It's quite simple. Just hold down the "t" key while the Mac is booting until you see the firewire symbol appear on the screen. At that point, the Mac will function like an external FW drive. Connect it (via a FW cable) to any running Mac and it will "mount" on the desktop as a FW drive.
PS Just as well that you reset you application prefs manually. These files can easily get "hosed" when "migrated" causing no end of glitches...

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