Transfer Office 365 and Credits Subscription To Ne...

Hi, due to my a subscription I had done to Officd 365, I had got some minutes to call landlines "for free" (w/o counting off my skype credits).
But just now I made a new Skype account (under the same email address that I have), just to standardize my username accross other services I have. Would it be possible to:
1. Transfer the remaning credits/minutes (to call landlines) I have, from my Office 365 subscription, to my new account ?
2. Are the skype credits (real money) transferable to my new account or refundable (so I can buy it back on my new account) ?
3. I have done as the FAQ says when one wants to disable its account: removing all personal data, backing up contacts, etc. How do I formally request for my "old" account to be disabled/terminated/deleted ?
Thank you.
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Hi, brunoriev, and welcome tot he Community,
1. Transfer the remaning credits/minutes (to call landlines) I have, from my Office 365 subscription, to my new account ?
Unfortunately, no; Skype does not permit the transfer of credit, subscriptions, or features from one account to another.
2. Are the skype credits (real money) transferable to my new account or refundable (so I can buy it back on my new account) ?
Credit is not transferable, however you may request a refund of the credit on the account where you will not use it, and then purchase new credit for your new account.
3. I have done as the FAQ says when one wants to disable its account: removing all personal data, backing up contacts, etc. How do I formally request for my "old" account to be disabled/terminated/deleted ?
You need to contact Skype Customer Service directly to file your request to terminate/remove/delete/cancel the "old" account. I would, however, recommend waiting until your credit reimbursement has processed before filing your account removal request.
Regards,
Elaine
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arasdk wrote:
I have office 365 and activated to skype free calls it shws i have a subscribtion and 60min free but when i try to call first my credis were gone and after that it shows that i have to buy more credits.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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