Transfer Skype Number to Another Account

Hi,
I've been a Skype number subscriber for 2 years now. Bought it to receive calls from clients the problem is that we've rebranded our company with a new name and that will also mean we move to a new Skype account with new username.
How can I move the old number to the new account? I'll appreciate if anyone can help me do so.
Thanks

Hi, Azamk, and welcome to the Community,
Unfortunately, this does happen. What also can happen is that the former user of the number did not send a timely "contact details update" notice -- or may have simply gone out of business. Please contact Skype Customer Service to report this and to request refund of the subscription. We here in the Community do not have the tools to do this.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service. Skype is aware of lingering and sporadic website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems.
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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I Have 2 skype accounts. Can I transfer my skype number from my old account to my new account?

Hi,
Unfortunately Skype doesn't offer a phone support.
And I'm sorry to inform you that transferring Skype producto from one account to another is not possible.
What you can do is to try requesting a refund from Customer Service and puchase a new number on other account (you will not be able to buy the same number, as it will be reserved for your first account for 90 days).
At this point I cannot guarantee that you will receive a refund.
Customer Service will inform you if you are eligible for that.
Please see: https://support.skype.com/en/faq/FA297
I hope it helps!
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Hi, Franklin12, and welcome to the Community, Skype does not permit the transfer of any subscriptions, credit, or purchased features from one account to another. Regards,Elaine

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Hi,
Unfortunately Skype doesn't offer a phone support.
And I'm sorry to inform you that transferring Skype producto from one account to another is not possible.
What you can do is to try requesting a refund from Customer Service and puchase a new number on other account (you will not be able to buy the same number, as it will be reserved for your first account for 90 days).
At this point I cannot guarantee that you will receive a refund.
Customer Service will inform you if you are eligible for that.
Please see: https://support.skype.com/en/faq/FA297
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Neet to move my current skype number to another sk...

Hello guys,
Quick question. Is it possible to transfer my skype phone number to a new skype account that I have just created? If so, how can I do it? Thanks in advance friends.

Hi, Sir_Cochon, and welcome to the Community,
Skype does not permit the transfer of subscriptions, features, or credit from one Skype account to another. This includes a Skype Number subscription.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Hello Kinquana,
Yes, I'm available for Early Edge upgrade, but from what I can tell it doesn't really offer my company any savings versus them just buying the iphone up front at full price, and it probably just creates complications for the IT department. Either way, it's an additional cost that I would have to get approved.
So it sounds like my best option is to just move my number to AT&T and cancel my verizon account? Seems like you would not want that to happen.
I do not have any issues with my current phone, but my company requires that I get an iphone due to compatibility with email and security.
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Hey all, take a look at this link:
https://support.skype.com/en/faq/FA247/how-much-will-it-cost-my-friends-to-call-my-skype-number
Im in Australia and will be travelling overseas soon. Can i buy a Skype number with an Australian area code and use that in another country, e.g. Thailand.
More importantly, wouldn't this mean that my friends calling me from Australia would only be calling me on local rates, since I am essentially tricking the system by pretending I am in Australia.
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marky000 wrote:
The following however suggests such a trick may not be possible : "Note that before you can set up a Skype Number for certain countries, you need to provide proof of residence." (although since I am in Australia at the moment and a resident, it shuldnt be a problem for me).
this only applies to CERTAIN countries (the majority of countries where Skype Nunbers are offered do not have this restriction) -- click here for more details https://support.skype.com/en/faq/FA256/how-do-i-set-up-my-skype-number#4
otherwise Skype Numbers work as you have outlined -- you get an Australian number that the expected callers will ideally call at local rates, and your signed in Skype client magically rings wherever in the world you are physically located
buy a calling subscription before buying your Skype Number and you qualify for up to a 50% discount on your Skype Number (depending on the subscription length that you choose)
Regards,
Neil

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