Transfer to new computer doesn't work

I have followed the instructions carefully on 3 occasions. However, I cannot tranfer my son's library onto his new computer. I believe the problem is twofold. First, the ipod is an IPOD Video. When you open the Ipod there is no "tunes" folder. Instead there is a folder labelled "Itunes Music". The instructions in the support thread say to drag the Itunes folder from Itunes to the desktop then drag the Itunes folder from the Ipod to My Music. The name of the file is different is different. I have removed the folders and reloaded Itunes twice. I tried renaming the folder. Nothing works. Any ideas?
Compaq R3000   Windows XP Pro  

Do it the easy way, download the program Yamipod to the new computer, and use that to take the songs from the iPod to the computer.
12" PB, Mac Mini (x2), G3 iMac (x3), G4 iMac, G5 iMac, Centris 610, SE30, Mac+   Mac OS X (10.4.4)   3G iPod, iPod shuffle, iPod nano

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