Transfer Z10 contacts to Q10, link does not copy everything.

I sued the Blackberry link to trasnfer the Z10 data to the Q10 but quite a few peoples numbers just show up with out their name. Does anyone know what the problem is? I have tried everything and I am tired. I just want my Q10 to work like the Z10.
Any help would be appreciated. All the data and apps transferred fine, contacts seem to be a problem. Could it be contacts that had "links" made?
Thanks.
Solved!
Go to Solution.

i did use the latest Link, and upgraded Q10 to the latest OS available, but stil it says there is no device detected, please try to ensure that the device is on and connected.... this happen after the device is detected by Link and i press restore ...
i gave hope on BlackBerry, what kind of company who releases products which is unstable unreliable (BB10) bugs everywhere, even the Link software is annoying didn't it occur to them thay MAYBE we wanna switch from Z10 to Q10 and MAYBE wanna switch back to Z10 and without loosing any of important data we have, ohhh not to mention, open chats also gone on every attempt switching devices...
i'm back on OS7.1 devices now, i think if this company (RIM) keeps delivering products and no support at all like this, we are all gonna stop buying it right? they are basically sending away the old customers who needs the reliability of BlackBerry as a smartphone to supports our jobs and bussiness, we don't care about games or even **bleep**ty apps on BB world, WE JUST WANT OUR DATA SAFE ON EACH TRANSFER OF DEVICES, AND PLEASE WHERE IS THE PROTECT FOR BB10 USERS?
sorry i have to make it in capitals, i'm desperate

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