Transfered to new laptop, music all in library BUT can't play

Message says file not found and ! appears in left column.
This problem is recent and I think the problem only started after updating another audio prog?
Sony Vaio Windows XP Pro

Hey pvolker!
I have an article here that can guide you on some steps for troubleshooting that I believe will resolve this issue:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also find this article to be useful:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Thanks for using the Apple Support Communities!
Cheers,
Braden

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HT201272 i have music that i purchased but can't play on my computer cause it says it is in the cloud??? help

i have music i have purchase but can't download on to my computer. I says it is in the cloud. help!!

Which OS version are you on?
Which Mac - model/year?
Did you download all 5 movies (depending on your connection, that could have taken quite some time)? Have you checked to see if they're available for download?

I have purchased a new laptop & want to reinstall PS11 but can't find the discs, can I download

Is there anyway I can download a previously installed version of PS11 on to my new laptop, I have misplaced the windows install discs, I will be selling my old laptop so all apps will be removed before sale and the drive will be erased

I am not sure what PS11 stands for, but....
You can likely download the trial version of the software thru the site linked below and then use your current serial number to activate it. If you do not have the disks then you hopefully registered the software with Adobe so that you might find the serial number thru your online account.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/tag/ddl

I've recoverd my Ipad and now I can't pair it with my old iCloud account. I can see my music in my iPad but can't play it. How can I solve this problem?

How can I pair my iPad with my old iCloud account?
Thanks!

Those are the instructions for your computer's iTunes (i.e. using the Store menu at the top of your computer's iTunes and selecting 'View My Account' on it). If you are doing it on your iPad then are you following the instructions for iOS devices :
To unhide your purchases
Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
Scroll to the bottom of the main page.
If you're not already signed in, tap Sign In.
Tap your Apple ID name, then tap View Account.
Scroll down on the Account pane, and tap Hidden Purchases.
Locate the item you would like to unhide then tap the Unhide button.

I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! The files are still on my laptop. I can also see some of my recorded music in my itunes library but can play them - there is an exclamation mark next

I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! THe files are still on my laptop. I can also see some of my recorded music in the itunes library but can't play them - there is an exclamation mark next to each track. Basically I can't use itunes - is the only option remove and replace? Thanks in advance

Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2

I purchased a song on itunes and its file can not be located. its in my library but i cant play the song

I purchased a song on itunes and its file can not be located. Its listed in my library but can not play. A message pops up that read. Can not locate file then it gives me an option to locate. When I click locate it opens a box. Dont know what to do after that

Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I have just got a new laptop how do i transfer my music library off my iphone onto the new laptop including all my itunes purchased songs

I have just got a new laptop how do i transfer my music library off my iphone onto the new laptop including all my itunes purchased songs

See Here
Transfer from Old to New
http://web.me.com/pondini/AppleTips/Setup.html
Cheers,

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Have downloaded itunes in my laptop and downloaded around 200 apps. now want to change the laptop. can all the apps can be transfered to new laptop

have downloaded itunes in my laptop and downloaded around 200 apps. now want to change the laptop. can all the apps can be transfered to new laptop

See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
ajsmas wrote:
now want to change the laptop. can all the apps can be transfered to new laptop
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751

I copied itunes from a pc to an external harddrive then copied to itunes on my laptop it loaded all songs to itunes but can not play transfered music

i copied itunes from a pc to an external hard drive then copied it to itunes on my laptop it loaded all songs but can not play songs

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

Ipod nano and new laptop now cant see library

Good evening all,
Purchased Ipod nano in march worked ok and could se all my songs on the itunes library got a new laptop downloaded the stuff. Now can't see any of my previous tunes paid for a tune this evening but not on my nano nor in my library nightmare
help please

You can only transfer music and videos through iTunes. If computer/laptop music folders is what you mean of "existing library", then it would not be possible. Add your files first to iTunes then sync.

I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you

I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you

Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.

Trying to add music to my library but my macbook keeps freezing. Any Ideas?

trying to add music to my library but my macbook keeps freezing. Any Ideas?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore. When chose for secret question brth date seems wrong. Can't reach anyone!!!

Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore and I forgot the password (5 years old??). When chose for secret question birth date seems wrong. Tried everything. I need to make a new apple-id but cannot connect the music that I bought under my old name to my new name. Can't reach anyone!!! Automatic FAQ system is of no help. What to do?

That doesn't help me. For itunes it brings me to the express lane which doesn't help because my case is not in it. It's all standard procedure things. I understand those but my situation is different. The combination of a passport forgotten and an non-existing email adress (and birth dates that are not correct or not accepted). What I need is my password emailed to another email adress than the original one because that no longer exists.

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Transfered to new laptop, music all in library BUT can't play

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