Transferred Itunes to New Computer but Now cant play any songs?
Can anybody help? I transfered my itunes library using the ipod as a hard drive to my new computer. Great! Everything is there, playlists still the same etc! Just when I thought "wow that was easy" I tried to play a song from new computer and it came up with a message about how the original file/format is not on that computer so it couldnt play it? Im not sure what to do now?
If you do what itunes suggest and download your entire library to CD etc this will take forever not to mention the amount of CDs! I think this is a stupid suggestion as well because you might as well go through all your actual CDS and just upload them again to your new computer. Surely there must be a cable or something I could use?
Sony Windows Vista
I followed the instructions on how to move your library to a new computer.
http://docs.info.apple.com/article.html?artnum=300173
I followed the instuctions which said to locate my itunes folder and the drag the folder from my docs over to my ipod which was shown in my computer/external devices. This took some time.
I then downloaded itunes onto my new computer and plugged the ipod into my new computer. I dragged the itunes library file from the ipod (which was a large file so definately the one that had all the songs it) It took about 20/30 minutes to transfer all the songs from the ipod onto the itunes library on my new computer. Everything looked fine and then I tried to click on a song and it told me "The song could not be be used because the orignal file could not be found. Would you like to locate it?" Having said yes to locating the file it brings up my folder options... I select the itunes library once again because this is where it would be located but then nothing happens?
Similar Messages
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hi, just brought a new pc i have transferred all the files, but cannot access my itunes library to play music on the pc, its on the pc , but it wont let me play music. my daughters library works though, but she has a newer model than mine. how can i access my old library? at the moment the pc says all i can do sync my ipod , but that means clearing my songs and having my daughters library imported to my i pod thus losing my songs. is there anything i can do to restore my library?
iPod Nano: Multiple Users- Single iTunes
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I have copied my iTunes library onto a new computer, but when I play back the songs using the new computer, there seems to be random "miss" or "drop out" during play back, similar to a small scratch on a vinyl record. Although when I play the same song over again, the "miss" occurs in a different location during the song. No probs with old computer, just the new one. I'm onto my third new computer - same problem. Any suggestions please?
You don't say which version of iTunes you are using, but the symptoms you describe have been encountered by some users with the 64-bit version of iTunes 12.1.
There is an alternative version for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the most of the playback issues that some users have been reporting with the full 64-bit version of 12.1.0.77 - including problems with Bluetooth speakers where either sound is degraded or completely absent. The alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer. The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8). It may also be necessary to ensure that your Bluetooth speakers are active and selected as the default audio device before you run iTunes.
If this doesn't address the issue, you may want to think about reverting to iTunes 12.0 - see Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers. -
I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.
http://support.apple.com/kb/HT3965
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Ihave bought songs from itunes, I synced my iphone to my computer, but now some of my songs are gone, also I'm trying to burn a disc
Hey renie1515,
Thanks for using Apple Support Communities.
When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
Have a nice day,
Mario -
I tried to transfer purchases from my iPod to a new computer, but for some of the songs it asks for a different Apple ID and password than mine. Ideas?
You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
Go here: https://iforgot.apple.com
An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma. -
HT201272 Help! I have a new computer but can't download any purchases?
Help! I have a new computer but can't download any of my purchases from last few years? Is there a solution? I have no current iPad/iPhone/iPod.
Make sure you authorize your new computer and deauthorize your dead computer.
iTunes Store: About authorization and deauthorization
Once done, see if you can redownload your purchases after,
Downloading past purchases from App Store, iBookstore, and iTunes Store
Hope this helps. -
This support community is a bit new for me. Have read some old entries with the same problem but couldnt see any solutions. Libray shows all the songs ( over 2500) but I cant play any of them. Message is that itunes cant find the original. ???? only difference is going from xp to windows 7 . can I put the songs from my ipod back on my computer maybe?
Go into windows explorer and find out where the music is now located - in Windows 7 you have libraries for documents, music, photos and video.
iTunes is located:
Music
itunes
iTunes Media
music
If all the files are in that place it may just be that you have to amend a preference in iTunes:
Edit
Preferences
Advanced
ensure Keep itunes Media organised and Copy files to iTunes Media folder when adding to library are both ticked
Once ticked you will have a bit of a wait while iTunes re-organises the library but then your songs should all be playable again. -
Have 60 gig ipod classic will power up will go to songs but will not play any songs just sits there on 0 I can fast foreword but it still will not do a thing just sits at new spot in song and will not play , help please.
Update!
This is what I did to fix both the skipping songs problem and the iPod verifying forever & not able to restore problem (because of iTunes 9):
a) I used Disk Utility to reformat my iPod while in Disk Mode using the instructions here:
http://support.apple.com/kb/HT1363?viewlocale=en_US
and here:
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml#backup
b) Do not unplug your iPod after reformatting (mine showed up as a firewire disk) - simply launch iTunes ( I went back to 8.2) and follow the Restore instructions here:
http://support.apple.com/kb/HT1339
iPod is recognized, syncs and doesn't skip songs anymore after that miserable experience with iTunes 9!!! -
I recently bought a new macbook pro to replace my 2007 macbook. I transferred my music from the old macbook to the new macbook pro. Today i updated my iphone4 to ios5 (on the new macbook pro), and in doing so, deleted my library off of my phone. The problem is, when I try to put the music i previously transferred onto the new computer, to my iphone, it wont let me transfer anything. Any ideas why this might be happening?
The standard policy is 14 days return no questions asked.
The Original Poster got someone on the phone who knew how to "play" the system to get around that and squirt out a gift card "for customer satisfaction". The person you talked to was less familiar with how to play the system, so simply restated the standard company policy.
If you really did buy it 14 days ago today, take it all back to the store and politely insist that you get the gift card you feel are entitled to. Exactly how they process that transaction, and whether you leave with the same computer you brought in, is their problem. -
Trouble transferring iTunes to new computer
I Transferred Itunes from old PC using external hard drive. Once imported to new computer, the playlists with all my songs are there but they won't play. iTunes states can't locate original file. Is there a quick solution to this?
Went from XP to Win 8Did you copy your entire iTunes library? By default this will have been C:\Documents and Settings\username\My Documents\My Music\iTunes - you need to copy everything in this folder to C:\Users\username\Music\iTunes on your new PC. The contents of this folder should be:
Album Artwork -- folder
iTunes Media -- folder containing a number of subfolders:
Automatically Add to iTunes
Audiobooks
Music
-- etc.
Previous iTunes Libraries -- folder
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl -- this is the iTunes database that includes, among many other things, the definition of all your playlists
iTunes Library.xml -- (sometimes iTunes Music Library.xml)
sentinel -- hidden file
Its possible that you haven't copied the media folders, that the settings on your XP machine were such that iTunes was not automatically copying media files to the media folders (i.e., the files are still there on the old machine but not within the standard folder hierarchy) or that you've changed the relationship between the iTunes database file (iTunes Library.itl) and the media folders. Are all your songs missing from the new library or just some of them? -
Ipod icons shows up on itunes but i cant sync any songs.
there was a corruption with my ipod so i deleted all my songs till there was nothing left in my ipod and when i was done cleaning out my ipod i had to start from scratch updated the latest itunes 7.5 i think and even updated my pod.....the problem is that i ran diagnostics for ipod and the ports show that it connected and i myself see the ipod icon YET i cant sync any songs i have?? can someone please help me i need help and i need someone to give me the steps to fix this.
That is because you are in manual mode and there is no "sync" for manually managed iPods. YOU do the transfer by dragging and dropping songs onto the iPod and remove them by selecting them and deleting them from the iPod.
So if you dragged and dropped tunes from the iTunes library into the iPod list, then the songs should be on your iPod. Check and see.
Patrick -
I am unable to play any songs since updating iTunes to 10.5.3 - any ideas?
Hi,
i have exactely the same problem.
After the update to v10.5.3 iTunes isn't shutting down anymore. I have this error on various Windows versions (XP SP3, Win7 x86, Win7 x64.
On my private Notebook v10.5.2.11 still works! I won't update iTunes there - not even for a test .
/Tom -
I went in to use itunes today. It opened up right away, but I can't play any songs nor enter the store. It displays the message ' itunes has stopped working' and then closes. I tried removing itunes and reloading. Same thing. This is on my PC. My wife can still open itunes on her PC. Can anyone help?
Hello printer12
Start your troubleshooting with the article below as it goes over issues with iTunes crashing and multiple options to troubleshoot.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Regards,
-Norm G. -
I am having a very hard time. First I finally got all of my music back into iTunes and then moved them all to my external hard drive. I set up iTunes to automatically put and get music from the external hard drive and whenever I open the drive al of the music is there. Now, I bought a new computer and went ahead and got iTunes all set up then tried to add folder to import from the external hard drive but all the music folders are empty! They show the names of the artists and the albums but there is nothing inside. Please help!!
If you've just moved the drive between systems then see Repair security permissions for iTunes for Windows just in case that reveals the missing files. Apply to a single album folder first as a test. Otherwise, if you've not done too much with the drive since things went missing, an undelete tool might recover the lost media. FreeRecover looks promising... Select the drive, use the options to get file paths and check file integrity, then, presumably, you can restore anything that has been deleted that looks recoverable. Backup to another drive when you're done.
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