Transferring apple tv content to your iTunes library??
I purchased 2 movies directly on my apple tv (3rd generation) and it provided a prompt that I would be able to transfer the purchased content from the apple tv to my itunes library but it did not offer instructions. Now I am trying to pull the movies from the apple tv so they can be stored in my iTunes library and be watched directly on my computer or on other apple tv's in my home. I have searched help sites and can't seem to find an answer. Any ideas?
You can re-download movies in your iTunes library by clicking the purchased option from the quick links section in the top right-hand corner of the iTunes homepage.
Similar Messages
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Everything is updated!! iPhone, iPad, iTunes and MacBook Pro... All I am trying to do is drag content from my iTunes Library to the devices. iTunes gets stuck EVERY single time! What usually triggers the Non-Sense is when I am adding a 2nd file!
Why does iTunes SUCK??
1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
If you do a 2nd item the other items stop loading and never continue!!
This is so BAD, I don't understand how they don't have this fixed yet!!
Please tell me I am not the only one!!
...and If I am tell me how to fix it!
Very appreciated,
JoeEverything is updated!! iPhone, iPad, iTunes and MacBook Pro... All I am trying to do is drag content from my iTunes Library to the devices. iTunes gets stuck EVERY single time! What usually triggers the Non-Sense is when I am adding a 2nd file!
Why does iTunes SUCK??
1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
If you do a 2nd item the other items stop loading and never continue!!
This is so BAD, I don't understand how they don't have this fixed yet!!
Please tell me I am not the only one!!
...and If I am tell me how to fix it!
Very appreciated,
Joe -
Can you add items to your iPad from your iTunes library through home sharing?
Sorry I'm a novice to this.
Say I have a video in my iTunes library and I would like to add it to my iPad so I can watch it when I'm not at home without hooking the iPad up to my PC and syncing.
Can I do this through home sharing?
ThanksSorry, I miss-typed in my previous post. I meant to say you can't use homesharing to transfer content. (dictation got it wrong, but I should have checked). In order to transfer content from your iTunes library to your iPad, you would need to connect it to your computer via USB or Wi-Fi if you have Wi-Fi syncing enabled.
To enable Wi-Fi syncing you must first connect your iPad to your computer with the USB cable and then turn Wi-Fi syncing on in the settings within iTunes. -
When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?
I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done. -
Is there a standard approved method of transferring your itunes library from an old pc (windows Vista) to a new one (almost certainly Windows 7)? I can't find anything on the standard Apple websites.
If not, how do people do it generally?Type " move itunes library" into the google search bar.
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Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
My iMac is authorised to play iTunes content, but my Apple TV keeps asking for me to authorise and I am unable to view content from my iTunes Library. How can I convince my Apple TV that I am authorised?
I am not exactly sure what you mean by "authorised", but I am experiencing a similar problem...or the same, in that Apple TV keeps telling me to enable home sharing in my MacBook Pro. It does not seem to recognize that home sharing is already enabled on my Laptop.
Is home sharing and "authorised" one in the same? It used to work just fine before these recent Apple TV updates.
Apple TV, Mac OS X (10.7.2) -
I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change
You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972 -
Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?
I don't think this will be a complete answer to your question, but may point you in the right direction.
I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
Are you sure you want to delete the selected TV show from your iTunes library?
It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
I hope this helps. -
I want to sync the songs on my Mac to my iPod, but it says, 'An iPod can only be synced to one iTunes Library at a time. Erasing and syncing replaces the contents of this iTunes Library.' Will this reset my iPod completely (my iPod is 4th gen)?
Was your iPod associated with a different mac or pc previously is all. And was it backed up or sync'd on this mac with iTunes previously.
http://www.apple.com/support/itunes -
Is it possible to copy your itunes library, not completely move it?
my situation is kind of complicated so here goes the explanation. i have a cpu that multiple ipods sync with by using different playlists. i have a video ipod but just got a new cpu. i was wondering if there was a way to move just my playlist onto the new cpu. i dont need the play counts or anything, just the files of music. if not, i can move the whole library, but does that mean that the library gets deleted from the old PC? most (at least 80%) of the music is saved onto an external HD so what would be transfered? any help would be greatly appreciated =]
Hey rhobotz,
This article will walk you through the process of moving your iTunes library to another computer.
http://docs.info.apple.com/article.html?artnum=300173
Jason -
HT5085 Gathering Info About your iTunes Library - Keep getting Network error
I bought iTunes Match yesterday, and so far have not been able to use it.
It gets to Stage 1: Gathering Info About Your iTunes Library and makes progress, but right at the end an error box appears saying:
"We could not complete your iTunes request. The network connection was reset.
Make sure your network connection is active and try again"
Well I know the network connection is active as I was able to be charged for iTunes Match and have had no problems making other purchases. I went to Advance > Run Diagnostics Tests from Help in iTunes and ran the Network Connectivity Diagnostics and it reported no problems.
Now I know how much Apple hate giving back refunds, but if people can't help, does anyone know how I can get my money back? If I click "Report a Problem" it simply takes me to the help pages. I tried contacting support but I received an email saying they can't help.
I'm getting quite frustrated now, so I'm reaching out and hoping someone can help me?
I've copied the diagnostic results below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.6.1.7
QuickTime 7.7.2
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CA7C40B1E98E0
Current user is not an administrator.
The current local date and time is 2012-05-18 20:20:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb5c046694c1f4c590202360da9f2bc5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {444AF521-4D63-434F-AC33-8F05DA9C6C64}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4F46CBF3-C53C-4615-AF14-B46B9785D100}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {6D3CAB28-0C0B-4701-A440-B1A90BE75551}
Description: Dell Wireless 5540 HSPA Mini-Card Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8C130DAB-E810-4FA6-8946-1600FFE0DB2F}
Description: Intel(R) WiFi Link 1000 BGN
IP Address: 192.168.1.69
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri May 18 20:01:40 2012
Lease Expires: Sat May 19 20:01:40 2012
DNS Servers: 192.168.1.254
Adapter Name: {B32D9395-8937-42EC-BC5F-352D07958EDF}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-18 20:14:07.@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?
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When I use my Apple TV and try to play music from my computer I get an error: "To access your iTunes library on Apple TV, turn on Home Sharing in iTunes on your computer using 'myname'"
On my computer n iTunes Preferences / Sharing I have the "Share my library on my local network" checked with "Share entire library" -- no password, no update play counts. I've turned it off and on again.
The Apple TV settings show we are "talking to" my WIFI -- it has my network, shows a good signal strenght, all sorts of internet addresses and IP stuff I don't understand ...
The "Internet" tab works with some of those things I'd never use -- like I see the current NHL standings.
My TV works and I get an ATV signal and those little chimes / bongs when I hit things in the menu. And when it works I get audio so the cables and TV are okay.
In the past I had trouble with the settings for my favourite Internet Radio stations (the provider changed their URL but Apple didn't update the presets for a while) but those are now resolved.
I had a crappy old G class router and week signal strenght but I have a new N class Cisco router with a strong signal.
But other things are wonky:
* I play interent radio and my station will go fine for about five minutes then stop -- the little wheel spins trying to reconnect. Sometimes it resets but more often than not it won't. I just tried again four hours later and the same thing.
* I've unplugged the ATV and plugged it back in but no noticable improvement
* I tried to do the factory reset from the ATV menu. It says it will download the latest bla bla bla and after a few minutes tells me "Apple TV can't download latest update right now, try again later" -- I've tried three times today always with the same results.
* I unhooked it from the power and HDMI and plugged it into a Micro USB cable and plugged that into my Mac -- it doesn't show up in the devices in iTunes.
* I have a bunch of photos in a folder that I use for my ATV Screen Saver. A few weeks ago I added two photos to that folder -- they don't show up in the ATV screen show but the others still do.
* When I started today I checked my iTunes and the airplay icon didn't show in the bottom right (beside the genious icon and the little thing to show or hide the sidebar). Now I noticed the Airplay icon is there. When I try to switch from playing through my computer speaakers to my Apple TV I get an error "An unknown error (-15006) occurred while connecting to the Airplay device "Apple TV"" -- the ATV shows that Airplay is on.
* I see from the ATV settings that I'm running ATV Software 4.4.3 (3323) and when I do a "Update Software" on the ATV it tells me that my software is current.
* My iTunes is 10.5.2 (11) and my OS is 10.6.8 -- both are up to date.
Yikes and double yikes!
Any ideas?Hey Chunk,
I love the idea of the ATV more than I have loved the little black box but ... famous last words ... my ATV seems to be working better these days.
A big challenge for me was too many variables at play -- new router, new ATV OS / firmware / whatever, changing internet radio presets, a less than perfect physical set up ... and a short attention span from yours truly.
Here's what I did. Somwhere in these changes things got "fixed."
* I unhooked the ATV and did a factory restore by hard wiring the ATV to my computer with a micro USB cable (no external power needed) working through iTunes (I run iTunes 10.5.2 on an iMac with OS X 10.6.8).
* after the reset I now have ATV (is that an operating system or a firmware?) 4.4.4
* then I plugged it back into my home theatre and it didn't work :-) but in slightly different ways. The settings showed that I was connected to my home network but I couln't get connected using my Apple ID and no internet radio. (it is often counterintuitive -- like why when I want my ATV to talk to my iMac over my local network am I logging in to the iTnes Store with my Apple ID? but there you go.)
* I booked with the genius bar at the Apple Store and put my ATV in my pocket. They pulled out a TV, HDMI cable, ATV power source and even the remote -- all I provided was my little black ATV. We hooked the ATV to their TV and from the Apple Store (using thier WIFI) I logged in using my Apple ID and the thing worked fine.
* so now I knew that my ATV was up to date and it worked in the Apple Store using their network so it looked like the issue was my network.
* rebooted my router and noticed that when I had upgraded to the new super dooper Cisco n router we had plugged my iMac direct to the router via ethernet cable. I unhooked the ethernet and now just run my computer WIFI using AirPort.
And ...
It works. I use my ATV exclusivly for music -- my iTunes and internet radio and AirPlay -- and now both work fine. The ATV does pick up photos from my iPhoto for the screen saver and all that other stuff -- netflix, youtube, the hockey scores, ... all seem to be there. And my son played a video off his iPod Touch using AirPlay.
I know my approach is more scattered than a proper scientific try but ...
From my experience ... reset the ATV and get it up to date; see if it will work on someone else's network; check your network set up.
Good luck! -
I purchased tv shows for my son over 4th of July weekend from iTunes on my iPad...he has been watching with no problem...yesterday I backed up my iPad and the videos were taken off while I was syncing it. Error coming up states " warning some of the videos in your iTunes library including video "Dora" were not copied to the iPad "ellen's iPad " because they cannot be played on this iPad was not copied because the video format is not supported by the iPad.....makes no sense since he watched the video on Friday on my iPad...I went into the properties of the video and under the summary tab states kind of video is mpeg-4video file...went into the folder on my pc and the file is listed as a m4v file...under the tab tv shows when my iPad is connected I have it checked to sync tv shows and to automatically include "all" episodes of "all shows" ....
I am using version 4.3.4 on my iPad and iTunes version 10.4 ...I even restored back to the original settings and still did not work....called apple twice yesterday and spoke to 2 different people and no one could help me.....I am able to load a movie from my pc to my iPad with no problem and the movie is a mpeg-4video file....totally clueless...I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!
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How do you transfer your itunes library from an external hard drive?
I've just bought a new internal hard drive for my macbook because I've run out of space. I'm planning on putting my itunes library on an external hard drive then putting it on the new internal hard drive... but i have no idea what the best way to do that is, since it isn't just the files that are important, my playlists and all the changes to song names need to stay intact. and also i'm gonna put snow leopard on the new hard drive if that makes any difference?
Hope some one can help me find the best way!
peacexxI have much the same problem. I have my iTunes files on an 80GB external drive along with my iPhoto files. Currently, my MacBook Air sees and operates from the iTunes setup on the 80GB drive. To provide more space to handle these files I got a 500GB portable external drive. Now I want to bring the iTunes files back into my MBA and, when complete,put them out on the 500GB drive from which I'll operate my iTunes. This might be simpler if the MBA had two USB2 ports instead of one. I've tried the method noted in "Transferring Your iTunes Library" (http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/), but couldn't seem to get the 80GB files back to the MBA such that iTunes would see them there. (I copied the files over, but the link's broken.) Ideas?
Thanks in advance
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