Transferring content to N97 (Ovi Suite 1.1.374)

I have tried to transfer my music and some videos to my new N97. With mostly success (and a large fraction of disappointment) but I have a couple questions.
Is it normal for it to take soo many hours to transfer like 1300 songs (average of 5mb per song)?
When the music has been transferred, Where will they shop up in the E: Mass Memory? (when you connect your phone to the computer, and go to mass memory mode). What folder(s)?
Is there any log file of the transfer log at all? (Other than the transfer history within Ovi suite)
When I transferred most of my stuff, 24 files failed, from within Ovi suite I haven't found out how to see 'what' files failed so I can transfer them separately (which I know would work).
And, Why is it that Ovi will transfer files that are already on the phone?
Is there some easy way to transfer new files without having to select them from the ever growing list in the gallery?
Please and thank you.

Why is there never any responses from Nokia about all the problems people have with their mp3 software. The N97 is my 1st and last Nokia phone, specifically because the music software is so bad, and they never address the issues. Every issue I have with it I found in these support discussions, mostly unanswered. The FM transmitter is cool, but really what good is it with out the music software?

Similar Messages

(N97) Ovi Suite - "Support Software Installation F...

I just got a Nokia N97 and i'm trying to update my information using Nokia Ovi Suite. (Allow me to say now that I HATE this program and never enjoy using it.) Whenever I plug in my phone via USB, it tries to update the support software, only to give me this message: Support Software Installation Failed. I have tried uninstalling all Nokia applications, restarting my computer and doing a clean install, but it hasn't solved anything.
I tried working with the software despite this problem. It would sync my messages but not my contacts.
I am using a brand new PC (only a month old) with Windows 7 Home Edition. Phone time and date are properly set and the SIM card is properly inserted into the phone.

It may be worth trying another clean install including removing all Nokia/Ovi software from the computer, including any drivers thet maention Nokia or Ovi, then run Nokia PC Cleaner.
Then try the latest version of Ovi suite from Beta Labs
http://betalabs.nokia.com/apps/nokia-ovi-suite-beta
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Ovi Suite for Mac?

Hey guys, Just wondering if there is a Ovi Suite available for mac? I have some pics on my N97 I'd like to have on my mac.
Cheers!
Solved!
Go to Solution.

Here are the Nokia site with mac support: http://europe.nokia.com/support/download-software/mac-support
I have no mac, but couldn't you just connect your phone to it and use it as a mass storage? - I mean, drag and drop your pictures...??

N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

Ovi suite can't sync, n97 crash

2 hard resets later I've still not been able to connect to Nokia's all singing all dancing Ovi suite with n97. Well, I can connect it seems but whenever I try to sync anything through it either the Ovi SUite software tells me I have no hone connected & is "unable to read tracks" or the handset restarts itself.
Come on Nokia, this handset/software is meant to be a competitor to iphone/itunes. Well it ain't. Never had problems like this with iphone, ever since day one it has worked as it was meant to. Why can't nokia software be the same I wonder....
Please help to resolve this problem.
David.
N97
Ovi suite
Win XP SP2
Original USB cable

I upgraded to the new Ovi Suite 2 a few weeks ago and everything was looking rosy. Now all of a sudden I get the same issue as above?!?!?! I've rebooted the PC, rebooted the phone, what's occurring?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Ovi Suite 2 - can you sync one way only?

In the old PC Suite, you could set it to automatically back-up all the photos on the phone to the PC. In OS2 this doesn't seem possible, all syncing (especially in this case - the photos) are both ways. Now I do NOT want all the photos on my PC on my phone, so...
...is there a way to set up one-way (Phone > PC) syncing on OS2?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Hi roz_n97. In Nokia Ovi Suite 2.0, photos are synced only one way from device to Nokia Ovi Suite photo library. Additionally, you can transfer your content from Nokia Ovi Suite photo library to device by drag'n'drop. Select photos that you want to get into your device and drag'n'drop those into device icon shown in Nokia Ovi Suite.
What comes to other content types, for example Notes, Contacts and Calendar - we're supporting two-way sync. We've vision, where your content is always available, in device, in Nokia Ovi Suite, in ovi.com, simple and effortless way. When we designed Nokia Ovi Suite, we noticed that current sync settings in Nokia PC Suite are pretty complex for end users and we wanted to give users simple way to keep content in sync.

Ovi Suite & Bookmark sync = one way only

I tried to sync bookmarks between Firefox and C6-00. Ovi Suite proudly announced syncing to be complete. But I only found it had added the phone's bookmarks to Firefox. No new bookmarks appeared in the phone's web browser.
How do I get the sync work both ways?
I tried the PC sync from the phone (what's that supposed to do anyway?) by Bluetooth but that didn't work 'cause Windows (64-bit Win7) didn't find a driver for the phone.

Hi roz_n97. In Nokia Ovi Suite 2.0, photos are synced only one way from device to Nokia Ovi Suite photo library. Additionally, you can transfer your content from Nokia Ovi Suite photo library to device by drag'n'drop. Select photos that you want to get into your device and drag'n'drop those into device icon shown in Nokia Ovi Suite.
What comes to other content types, for example Notes, Contacts and Calendar - we're supporting two-way sync. We've vision, where your content is always available, in device, in Nokia Ovi Suite, in ovi.com, simple and effortless way. When we designed Nokia Ovi Suite, we noticed that current sync settings in Nokia PC Suite are pretty complex for end users and we wanted to give users simple way to keep content in sync.

Nokia Ovi Suite v1.1 - Content not showing in Gall...

Hi all,
Hope you can all help...! I'm really struggling here.
Using Nokia Ovi Suite v1.1,connection to N97 works fine and all - but when I drag and drop content to the 'Gallery' view, it displays that files already exist - and nothing shows!
Should any of you require further clarification, I will attach screen dumps accordingly... Would really appreciate if anyone who have encountered similar problems to also post, as well as their solutions?!?
...It would be a real shame to have a N97 and no content on it, I'm sure you feel for me?!?
Thanks in advance.

Has no one got a response for this? No one has ever encountered a similar problem?
I find that... odd.

Connection fails between N97 mini and Ovi Suite

Hi,
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here.
When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (sorry I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish ). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore??
I really hope anyone have had the same problem (it's really irritating) and still hopefully wait for some answers...
Any help sincerely appreciated!
Solved!
Go to Solution.

Unfortunately there is no easy solution to this one as it is probably de to the installation of the Ovi Suite update on your laptop.
The first thing you could try is to uninstall and reinstall Ovi Suite. You could also try using the PCsuite cleaner which should ensure that the previous installation is properly removed before reinstalling.

How to uninstall Ovi Suite from N97?

For the last 2 months i can not use Ovi Suite from my phone. After the network selection option it stops working and the screen stops loading on OVİ logo and only 1 option in settings which is EXIT.
Is there a way to uninstall OVİ completely from N97 and then reload it?
There is no problem on PC side using OVİ.

Hi.
You really must mean ovi store on phone.
Try to uninstall it with phone application manager, from installed side, Do not
allow phone to get it again from nokia.
Try to locate old school version of nokia pc tool, not this ovi-manager. I haw probs with w7 too
with this. Now nokia shoul say: AT OWN RISK ONLY AS I TOO !!!!
My N97 had same prob, it did get mini n97 ovi store inside and f..,,ed up from it.
I managed by this way to install working ovi store, but it leaves ovi "plastig back icon" somewhere other folder what even wont work (vines about old ver.), not sure where it was now, cause phone is again at service by other problems.... c'est la vie. mmf The very best.

N97 sync with new OVI suite

I had my N97 mini and my laptop syncing fine. I have installed the latest OVI suite and now I cannot get the phone into PC suite mode. The OVI suite seems to think it is connected OK but when I click the icon I get a message to change the phone to PC suite mode. The laptop does not see any of the phonrs drives. If I switch the phone to mass storage mode, the laptop sees the drives on the phone.
I have tried re-installing the OVI suite but the result is the same.
It seems to be the phone rather than the OVI suite as the computer does not see the pnone in PC suite mode.
Any ideas?

Hi pbhadley
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

N97 and Ovi Suite 2.1.087 error 83940004

Hallo,
My N97 doesnt work with Ovi Suite at all.
Previous version and new one have the same error: 839400004 " reconect your device and start synchronization again"
I can;t synchronize contacts, sms, photos. music.
In old PC Suite all is working.
Any idea whats happend?
Windows XP, N97 v.21

Did exactly as you wrote and uninstalled everything (even used cc-clean) but I still can´t sync my photos/videos!!!
A strange thing also occurred with this new ovi version is that it shows every and I mean EVERY picture I have on my laptop at first startup in mode "all"...
Before this version I have to chose the destination folders first and then the phone worked smothly and syncronized only with the folder I have chosen and NOT showing all pics on my PC even in "all" mode..! That is very confusing to me..
I also tried to erase all folders but you cannot unchose the prechosen ones that always is c:/program/pictures..blah,blah something...
Tried with a new folder directly on desktop but no sync anyway....
Contacts, bookmarks, messages syncs smoothly though!
Help! How can I fix this????
Btw my laptop runs on Vista 32 home edition and the latest ovi suite...
Nokia N97

N97 mini not synching with Nokia Ovi Suite 2.2.1.2...

I've had my N97 mini for a few days and I was so hoping that it would be a better experience than the Sony Ericsson I had. Seems not.
Running Win7 32-bit, NOS 2.2.1.23, all software updated on PC and phone, but I just cannot get the phone to sync with the PC. When I connect the phone to the PC with the USB, it does its recognition, and all the Sync button light up and become live. But clicking them does nada.
The strange thing is that it has worked, when I first installed it on the PC.
Also, PC Suite does not start up when I connect the phone to my PC even though I've told PC Suite to start up when the phone is connected. What's going on?
And one last rant... why on earth is there no timed auto-sync facility on PC Suite?? Everytime I want to sync, I have to press buttons. Even my dumb Sony Ericsson software could do that!
Cheers,
Mart

Could you please follow this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 2.0 + N97 with latest firmware.... Devic...

Just got phone, installed software cd, when prompted to update software from internet i did and then once it was all installed connected phone no problem, did a firmware update like it asked and now the Ovi Suite no longer recognises the phone, but the Ovi Player and my computer recognise it perfectly fine.
Using Windows XP Pro
Nokia n97 32gb
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.197
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
And the firmware is
Solved!
Go to Solution.

Hi virusviper,
My suggestion to you would be, In control panel, Add or remove programs, select Nokia OVI Suite and then Change/Remove option, you will be get Repair and Uninstall. I would suggest you to repair Nokia OVI Suite and check, if it has resolved your issue, if not, Uninstall Nokia OVI Suite, PC COnnectivity Solution, Nokia Connectivity cable driver, Nokia flashing connectivity cable driver(if any got installed on your PC), Run reliable PC Cleaner, install Nokia OVI Suite from www.nokia.com/ovisuite, Reboot your pc and check

OVi Suite 2.0.2.42 Syncing Music Problem N97

Hi,
I have tried to sync the music from my system to my N97 handset using OVi Suite (OVi is runnning on Windows 7) and the sync process was successful but I'm facing problem in finding the song files now in Nokia N97.
I have choosen the Mass memory for the sync path, but I'm unable to provide a path say (E:/my_music). It takes default path of E:/Music. Is there any way to change this path from Music to some other path.
Under music folder, the song files are copied further under an artist folder. Why OVi suite while syncing categorizes the music files on artist basis. I don't have that artist folder in my hard drive. Why its not maintaning the same folder structure as its on my hard drive. Is there any way to achieve this.
Thanks,
nazz

I still like PC Suite as it treats the file as data files and maintains the folder structur unlike Ovi. Only problem which I have seen with PC suite is that it does not allow you to create multiple watch points.

Transferring content to N97 (Ovi Suite 1.1.374)

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