Transferring Creative Suite to new Hardrive

Hardive of computer crashed and has been replaced. How can I transfer over my adobe creative suite to function on my new hardrive?

You need to install it properly. Downloads here:
Direct Download Links for Adobe Software
Call support to reset the activations.
Mylenium

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Error 16 - problem transferring creative suite to new mac

I am trying to transfer my creative suite files to a new MacBookPro and when i try to open an application i get error message 16 and a note saying i should uninstall and reinstall - i have not 'installed' the suite, merely transferred them from my back-up drive.

do not 'transfer'/'migrate' etc.
properly install using the installation files.
at this point, uninstall (if you can),clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Transferring creative cloud to new iMac

I transferred all my files, including Creative Cloud to my new iMac. Creative Cloud suggested i download it, which I did, but when I went to install it, I get a message that says it is damaged and to re-download it. I have done this three times now with no success.
HELP

Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Transferring CS5 suite to new computer

Hi.
I have searched for this but can't find an answer.
I have Adobe Creative Suite 5 which I upgraded from CS4. I have bought a new computer and want to transfer the software AND all updates to it.
I know how to "de-register" program on the old PC and install software on the new but, do I have to download all the updates again (our bandwith is very expensive) or is there somewhere updates are stored?
I am running Windows 7
Many thanks

That might not at all be possible. You definitely need to run trhe proper install to enable the licensing system. After that, you could try to copy over the already installed stuff from your old computer and overwrite your unpatched install. That might work, but there may stil lbe some oddities. This stuff is delicate and nobody can be sure whether this intricate network of settings will not frown on something... Anyway, nothing's lost by trying...
Mylenium

How to move creative suite onto new laptop?

I've got a new laptop, so I know that I need to deactivate my Creative Suite on my old one in order to reinstall it on my new one
When I'm reinstalling on my new one do I need the serial number/code I used first time round? Because I don't think I have it!
Thank you!
Sophie

Hi Sophie,
Welcome to Adobe Forums!
You can log onto https://www.adobe.com/account/sign-in.adobedotcom.html?returnURL=http%253A%252F%252Fwww.ad obe.com%252F and sign in with your credentials with which you registered the product.
If you had registered the product, then you will be able to see the serial numbers in your Account, under my Products and services.
If you still cannot find the serial number, then contact Adobe Support through Chat or Call: http://helpx.adobe.com/contact.html?product=creative-suite&topic=activating-my-product-or- serial-number-issues
Thanks.

How do I move creative suite to new computer?

Want to move creative suite over to new computer. How do I do that? Want to keep lastest version that I have which was a download upgrade to original disk that I purchased some yrs ago.

Boot one of the apps
Help >> Deactivate
Then install on new computer

Can recent graduate transfer Adobe Creative Suite to new computer?

I recently graduated from college and I am starting graduate school in the fall. I got an educational license for Adobe Creative Suite free while at univeristy. Now I bought a new computer to use for graduate school. Can I transfer the Adobe Creative Suite onto the new computer? I would hate to lose the program because its been a great learning tool, but I don't have the money to buy a new version of it.
Any assistance you can provide would be greatly appreciated.
Warm regards.

You can keep using the license to Creative Suite which you acquire as a student or teacher, even after you leave the university.
You can download the software here:
Other downloads
Use the same serial number as you used before.

Can i download adobe creative suites onto new computer

my old computer crashed and i cant get anything on it, so i was wondering if i can re install it onto my new one somehow or do i have to buy it again?

You can install it on your new computer, as long as you have your serial number.
If you have already installed it twice previously, you will need to contact Adobe Customer Support to reset your activation count.

Transferring creative cloud to new computer?

I will be picking up a new iMac tomorrow and wonder how I will transfer my CC apps to the
New machine without appearing to double up?

Hi lcanthinkofoname,
One CC allows you to activate it two times.
Incase you want to install on your new Mac machine, you can deactivate it from previous installed machine.
How to Deactivate CC:
Launch any product of CC
Go to "Help" menu at the top right end.
Choose & click on "Deactivate"
Now you can install it on another Machine keeping the number of installs same as it was previously.
Hope it helps you.
Regards
Rajshree

I cannot install previously purchased creative suite on new Mac...

-keep getting error message about licensing issue? please advise.
I own original discs.

What is the error message? Where was it installed originally?

How do I re-install the creative suite I bought when new laptop doesn't have cd option?

I installed Adobe Creative Suite with the installation cd on my old laptop (mac). Now I have a new laptop (macbook pro retina) and this laptop doesn't have a cd. I downloaded creative suite on new laptop. Now when I try to save a file, the program crashes and the file I was working on is lost (and not saved). How to solve this problem?

Nobody can tell you anything without proper technical details like what program you actually mean, where you save and so on.
Mylenium

How do I install Creative Suite on my new Mac Book when my old Mac Book is broken and disc has been misplaced?

My old Mac Book is broken and no longer turns on. A couple of years ago I bought the Creative Suite from Apple and would like to transfer this to my new Mac Book. However, to make things more complicated I seem to have misplaced my disc. How do you suggest I can transfer the Creative Suite to my new Mac?
Many Thanks,
Jess

You would not want to transfer it even if you could. Transferring doesn't work in most cases. You need to install using installation files. You can download those files (can only provide a general link since you didn't indicate the version)...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You will need your serial number to activate, which is normally on the disc case. If you registered the software when you originally installed it then you might be able to find it recorded in your Adobe account online in the My Products section.

How do I reinstall Creative Suite 6 Design Standard on a new computer when the computer repair shop completely destroyed my old computer?

The computer repair shop destroyed my old computer when they attempted to replace the fan. They tell me the motherboard is shot and they are buying me a new computer. I need to know how to reinstall on the new computer the Adobe Creative Suite 6 Design Standard Student and Teacher edition that was loaded on the now broken computer.
Thanks!

Hi Jeff
Thanks for getting back to me. I am not sure if you understood my
situation. What I needed was to contact Adobe customer support so that they
could deactivate the CS6 on my broken computer. The problem I had, and you
might want to address this as part of Adobe customer service moving
forward, is that there is no way to contact customer service for issues
with CS6. The only support option allowed on your website is to post a
question in the Forum.
If you follow the link you sent me to Adobe customer service, and believe
me I did, you will be taken to a page that will ask you for some
information about your product first. Once you go thru the series of
questions and windows, you reach a page that tells you that your only
support option is the Forum. It will literally not allow you to initiate a
chat session!
I finally found that their is a small statement at the bottom of the page
from your company president saying that customer service is important to
him and to let him know how Adobe is doing. By clicking on that link I was
able to send an email and within a few hours a customer service rep named,
Sandeep Singh, responded to me and told me that he had increased my
activation count so that I could reload CS6 on my new computer.
Given that the average computer lasts 3 to 6 years and that Adobe products
are quite expensive, their should be some way for your customers to contact
customer service directly without the need to navigate through a system
designed to make it nearly impossible to contact someone. This kind of
support should be available for at least as long as one might reasonably be
expected to use your product, say 5 years.
In contrast to this difficult experience, I also contacted Microsoft
yesterday for help with transferring software from my broken computer to
the replacement. It was extremely easy! I went to their customer service
site answered a few questions and was presented with the option of either
chatting with a rep or having one call me. I chose call and withing 5
minutes someone called me and helped me with my issue. They even sent me an
email confirming the resolution with a case number.
This process has really made me wonder why Adobe has chosen to offer such
limited and deliberately difficult customer service. I hope these comments
can help you address these issues internally so that Adobe can improve its
customer service experience.
Best,
Steve
On Thu, Oct 9, 2014 at 3:39 PM, Jeff A Wright <[email protected]>

Can I install creative suite 6 on more than one device? (I've recently acquired a new laptop for on the go work, and am curious if I can install my adobe software onto such).

As of recently, I've purchased a new laptop.
Seeing as how I'm quite used to using my drawing tools in Photoshop and Illustrator (my trusty Wacom Intuos Pro),
I'm curious as to if I'm able to install my current purchased version of Creative Suite Design Standard 6 onto my laptop (whilst still having it installed on my main at-home work desktop).
Thank you very much for taking the time to oversee my question, and hopefully respond with an answer.
Much thanks!

Thank you for the assistance!
I shall try to install once I arrive home from school this evening.
Again, much appreciated!

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of A

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?

Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.

Transferring Creative Suite to new Hardrive

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