Transferring data from crashed pc to new MacBook Pro Retina

I am trying to transfer data from back-up discs from my old pc to my new MacBook Pro. I have a USB superdrive and have inserted the first backup disc but the Macbook does not seem to be responding. I am trying Migration Assistant but it is stuck on the 'Looking for source' screen. Does Migration Assistant work for a pc backup disc? If not, how should I go about transferring the data without having to do it file by file? I also have the pc backed up on Carbonite but they will only transfer the data to a new pc and not to a mac. Help!

Hi nickih64,
When using the Migration Assistant to move data over, there has to be a computer that has be working as Windows version of Migration Assistant needs to be installed and running to make the connection. You would need to have that working or from your back up disks, drag and drop over the information that you want on your MacBook Pro.
About Windows Migration Assistant
http://support.apple.com/en-us/ht4796
How to transfer data from a PC to a Mac
http://support.apple.com/en-us/HT201553
Take it easy,
-Norm G.

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Hi Cher A!
I think the answer you are looking for can be found in this article:
OS X: How to migrate data from another Mac using Mavericks
http://support.apple.com/kb/HT5872
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Cheers,
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jboesky wrote:
when I connect my firewire to my old macbook to transfer data to new macbook pro during installation set up, do I click on option for transfer from another mac or transfer from time machine or other disk?
Time Machine or other disk (Target Disk mode makes it look like an external HD).
See How do I set up a new Mac from an old one, its backups, or a PC?

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You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

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ShanzPot wrote:
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Welcome to Apple Support Communities
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Hi Codye24
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Transferring data from crashed pc to new MacBook Pro Retina

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