Transferring issues w/Creative Zen X-Fi 16gb w/ vista system

<Transferring issues w/Creative Zen X-Fi 6gb w/ vista system I am not computer savvy and do not understand all that computer talk. I can use a pc once the systems are set for me to use. But getting things like this running I have a hard time with. I would greatly appreciate some help.
I need someone to help me with a few things. I have a Gateway desktop pc with vista operating system. I bought a creative zen x-fi 6gb and from day one I have had problems. I think I finally got the firmware to update.
But I am still having a heck of a?time transferring music from centrale to the player. I can only do one song at a time and then after a little while of doing that (like 2 albums later) it stops working. I am doing this using the usb cable that is provided. I don't have the wireless part hooked up yet.
I also had to drag and drop my music into the centrale instead of it updating on its own. How do I fix that?
How do you make a playlist right on the player?
How do I get my calendar info from my yahoo calendar onto the Zen?
I have gone to the creative support site to see what downloads were out there. And I think I am up to date.
Thanks for the help.

Cheryl420 wrote:
I don't know what you mean by this: "You'll Get Help Sooner When You State Your O.S.(XP,Vista ect) Service Pack & Windows Media Player version up front. Because it matters!!!!!Sometimes"
All I need to do is open windows media player on my pc and there is a sync tool there that will sync to my zen x-fi? How do I change the folder that the windows media player reads from?
That is my sig (signature) Glad you got it worked out with Media Player.

Similar Messages

Serious Issues with Creative Zen 32GB

I have been a loyal creative user for at least the past 6 years.
In?July I purchased the Creative Zen 32GB device.
At first it was fine, now it's a total mess.
I looked to try and find information on whether other folks are having the same issues as I am, but I can't seem to find anything.
I have Windows Vista 32bit on my computer. I recently upgraded to firmware .2.03 and that just made things worse.
As soon as I purchased the player I have never had the correct time on the device. I change it constantly and when I turn it back on after a day of not using it, the clock is wrong again.
I use Rhapsody to download music to the device. I originally had no issues, but lately, I can't transfer songs to the device from Rhapsody, playlists are deleting on their own.
After upgrading to the new firmware, for every artist I have that contains THE, for example, The Beatles, The Killers, the songs are listed twice on my player as Beatles, The and The Beatles. When I try to delete the duplicate it takes action as if it is deleting, but when I turn the player back on the duplicates are still there.
If I try to delete a song from the device, it takes action as if it is deleting, but the songs are still there when I turn the player on again.
There are duplicates and I do not know how they got there.
When I plug the device into my computer to transfer files or update songs, it makes my computer lock up.
Anyone have these issues? I have tried to restore, but that does not work. HELP!

I have been a loyal creative user for at least the past 6 years.
In?July I purchased the Creative Zen 32GB device.
At first it was fine, now it's a total mess.
I looked to try and find information on whether other folks are having the same issues as I am, but I can't seem to find anything.
I have Windows Vista 32bit on my computer. I recently upgraded to firmware .2.03 and that just made things worse.
As soon as I purchased the player I have never had the correct time on the device. I change it constantly and when I turn it back on after a day of not using it, the clock is wrong again.
I use Rhapsody to download music to the device. I originally had no issues, but lately, I can't transfer songs to the device from Rhapsody, playlists are deleting on their own.
After upgrading to the new firmware, for every artist I have that contains THE, for example, The Beatles, The Killers, the songs are listed twice on my player as Beatles, The and The Beatles. When I try to delete the duplicate it takes action as if it is deleting, but when I turn the player back on the duplicates are still there.
If I try to delete a song from the device, it takes action as if it is deleting, but the songs are still there when I turn the player on again.
There are duplicates and I do not know how they got there.
When I plug the device into my computer to transfer files or update songs, it makes my computer lock up.
Anyone have these issues? I have tried to restore, but that does not work. HELP!

Help transferring music to Creative Zen Touch *PI

Alright I'm having a little trouble tranferring music over to my Zen Touch. If anybody can help me I'd appreciate It. I read that you press the two arrows in the bottom right corner and press the next arrow well here's what I get. Sorry for the bad pictures.
A pic of everything
http://img.photobucket.com/albums/v325/ravyc23/default.jpg
Now here's a picture of when I press the 2 arrows and then the bottom arrow that comes up next:
It says " Please ensure that track(s) are selected for this operation"
http://img.photobucket.com/albums/v325/ravyc23/error.jpg
And here's a picture of when I press the top arrow.
It says " Now Transferring" Status: Complete Destination: PC Music Library
http://img.photobucket.com/albums/v325/ravyc23/error.jpg
After all this still don't have any music in my MP3. What am I doing wrong? I appreciate as much help as possible. Sorry but I don't know how to post pictures, copy and paste the url if you would. Thanks.

What version of Windows are you running?
Do you have the drivers installed?
Check Control Panel, Add/Remove Programs. You should see:
Creative Jukebox Driver
Creative MediaSource
Creative Zen Touch

Transfering songs from Creative Zen MicroPhoto to new IPOD Nano 2nd gen

I hope someone can help me! Have spoken to Apple in the UK and they couldn't help me out, but I hope someone here can! I have two computers. One new macbook and an old PC desktop(been upgraded to windows xp service pack2). My question is I want to transfer all the songs off my Creative Zen to save on my mac hard drive (most are in mp3 format, only a few are wma), so I can then transfer a few to my 2nd gen IPOD Nano. How can I do this? I have tried plugging my creative zen into the usb port of the MAC via a usb lead, but it doesn't seem to register its there, so there's no chance of me downloading the songs directly onto the hard drive of the mac. Someone suggested connecting an ethernet lead from my PC (with the Creative in the usb port) to my mac, however my old pc doesn't have an ethernet port. It only has two usb ports.
There must be a straightforward way of transfering the music - otherwise I'll have lost all of my music that I paid for which doesn't seem right.

you could plug it into your windows machine and copy and paste all of the mp3's and wma's to a CD/DVD depending on what your mac has. Then simply drag and drop the files from the dis to the macs music directory.
does this help
(i ain't very good with macs so i called the music directory the place where music is stored, known as My Music in Windows)
hope that this helps you sort your problem.
jid

Serious Issues with Creative Zen Vision M 3

This all started when I was fast forwarding through a track and it freezes. So, I did reset and it's in recovery mode, whereas usually it will just restart again.So I tried turining it on and off and was still stuck in Recovery Mode. Tried plugging it into the computer, the computer doesn't recognize it. I did everything the website told me to, but my computer will not recognize that it is plugged into the usb. When I have it docked it will not let me do anything at all. I tried to clean it up and it stays in "scan disk" for hours,I tried to format it, knowing it would erase everything but hoping it would fix, and when I tried to format it, I got a message saying "harddisk problem", when I rebbot it simply reboots back to Recovery Mode and the other option I have is reload firmware, and it prompts me to start updating firmware, but my computer won't even recognize that it is plugged in , in the first place, so I am at a loss with what to do next. The best help Creative can give me is email support. As most of you probably have found out there is no technical support phone number, only for returns/exchanges. I am using Windows Vista if that makes a difference, which it probably does since nothing seems to work on Winows Vista, and when I look at My computer, it shows that the device is present, but yet I can't access it through any media source or when trying to install this firmware? garbage. Any help would be extremely appreciated. Thank you in advance. Sarah

That is just crazy, I am so sorry....Mine was bought just this past June, my boyfriend bought it for me because ipods seem to have really negati've reviews when it came to needing repairs and so on... It hasn't even been a year!! I pasted the st and second email below. I can't believe how frustrating this must be for you. I am still extremely annoyed though, it seems like the only option I have now is to send it in , and god knows how much it may cost to fix it. They really do have some customer service issues. They even elude that no matter if I am under warranty or not there is a possibility of "fees" ARGHHH!!!! Most recent email: Dear,Thank you for replying Creative Technical Support.From the description you provided, I can see that there is a "hard disk
error" in the screen of the ZEN Vision M and the troubleshooting steps
did not help. I apologize for the inconvenience caused. Please allow me
to help you.Based on the description of the issue that you have provided, it appears
that your product needs to be scheduled for a repair or replacement.
Please note that your product will be tested upon receipt and if no
malfunction is found in the product, it will be returned to you. Please
follow this link to have an RMA issued for your product:http://us.creative.com/onlinermaAll applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.You might want to browse our online store for accessories for the Zen
Vision: M. These accessories will definitely enhance your experience,
and will allow you to get the most of your player. A leather case for
your Vision:M is a great product to protect it from scratches. http://us.creative.com/products/prod...=&product=4486If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service. Thank you.Best Regards,<name removed>
Technical Support
Creative Labs Americas Original Message Follows:
------------------------ I have done all of the things you have told me to do and still no
change. I cannot get out of recovery mode....and the computer doesnt
recognize no matter where it is plugged in. It is fully charged, and that
is the one thing it will do, is charge, otherwise, when it is docked it
wont let me scroll or select any options. Thank you in advance for any
help you can give me. Is there a number I can call?
On Jan 2, 2008 2:43 AM, Creative Americas Customer Support wrote: 1st email:
Thank you for contacting us at Creative Technical Support; we appreciate
the opportunity to assist you. I understand you are having issues with your ZEN Vision:M could not be
recognized by your computer and could not get out of the recovery mode.
You had also tried formatting and updating the firmware but failed to doso. I'm sorry for the complications you are having with your player.
Also, I would like to apologize for any inconvenience this issue(s)
is/are causing you. Let me see what I can do to assist you.Prior to sending this email, our website asked you for some simple and
easy troubleshooting ste
ps.
The steps that I'll be suggesting might be
the same as what were asked previously, but these will be essential for
us to resolve your query.With regard to your issue , please try the following troubleshooting
steps which may help resolve the issue.. Check all connections to make sure that your player is securely
connected to the PC. If you have already verified your connections, you
might try using a different USB port preferably one located in the back
or a different USB Port.2. Try to access the Recovery Mode on your player and run a disk clean
up you may also try the format option. For more information on how to
access the recovery mode please visit our Knowledge Base article,Recovery Mode: What to Do and How to Access
http://us.creative.com/support/kb/ar...p?l=3&sid=47943. If you have tried all the steps above and your Zen, is still not
being recognized by the system, please refer to our Knowledge Base
articles:MP3 player not detected
http://us.creative.com/support/kb/ar...p?l=3&sid=4275USB - General Information and Essential Troubleshooting
http://us.creative.com/support/kb/ar...p?l=3&sid=2490If the player is now recognized in the Device Manager but not in the
applications including Windows Media Player, please refer to the
article.MTP players not recognized
http://us.creative.com/support/kb/ar...p?l=3&sid=00534. If you have tried all of the steps above, then you will want to go to
our extensi've Knowledge Base for further troubleshooting ste
ps.
Here is
the link: http://us.creative.com/support/kbIf you are still experiencing the issue, please respond to this thread
on the outcome of each of the troubleshooting steps suggested and on
your information on the following:. Does the player works fine by itself (boots up and plays music
normally)? If no, do you see any error messages on the player's screen?
2. Does the player works on another Windows XP (with at least Service
Pack ) computer?I apologize for the issues you are having on your player. In the
meantime, you may like to take a look at our Zen Aurvana In-Ear
earphones that is acoustically and ergonomically designed for a superiorlistening experienceThe Creative Zen Aurvana In-Ear Earphones are premium earphones that
significantly reduce up to 90% of ambient noise. Ergonomically designed,
the Zen Aurvana In-Ear Earphones completely transforms your listening
experience. Powered by efficient Balanced Armature drivers, the
earphones are acoustically tuned for exceptional audio performance.For more information regarding this great accessory for your player,
kindly check it out on our website at:
http://us.creative.com/products/prod...7&product=4702
I hope I have helped address and resolved your concerns. If in any case,
other complications occur, please do send us a reply with any previous
correspondence so we can look onto other solutions that can help solve
this case. Thank you again for contacting Creative Technical Support.Best Regards,<name removed>
Technical Support
Creative Labs AmericasOriginal Message Follows:
------------------------==================================
Subject: CLI - Technical Support Request - (ZEN Vision:M)
Self Description: Intermediate PC User
Region: Americas
Country: United States of America Support Inquiry: ID(8) My MP3 player is not detected
Product: ZEN Vision:M
CCPP Certificate Number:
Serial Number:
Purchase Date: 20/6/2007 Operating System: Windows Vista 32-bit
Creative Model Number: DVP-HD0003
Computer Brand/Model:
Processor/CPU:
Memory:
BIOS Type/Revision:
System Board/Chipset:
Detailed Problem Description:
My computer isn't recognizing the player. I can't get out of recovery
mode. When I try to format it says there is a hard disk error. When I
try to update the firmware it won't let me because it acn't detect the
product. When it reboots, it reboots to recovery mode. I can't access
the main settings or screen. When it is docked it won't let me do
anything. I tried all the suggestions on the site. The product was 50%
charged when I was doing all this. It won't let me reload firmware
either.
Moderator note: Please remove the name of the advisor before posting up e-mails received from Customer Support.Message Edited by Catherina-CL on 0-22-2008 0:59 PM

Contact list does not appear on my Creative Zen X-FI (16GB)

My Creative Zen X-FI 6gb works perfectly in every single way, except for the fact that I cannot access my usual MSN contact list when using wireless. Instead, I am give a blank contact list.
Help?

you are sure of that ? Never heard of a car who can receive contacts from the iphone via bluetooth

Firmeware issues with Creative Zen Vision:M

My creative Zen vision m 30g had started playing up, songs were being played super fast, or not being played at all, it would also go to FM radio randomly. The first step I took was to format the player and put my music back on, but the problem persisted. I then decided to do a clean up, but again the problem still persisted. I finally decided to reload the firmware, I first downloaded from the site, but when it had got to the final stages it took me to connect my player, but my player was actually connected!
I then downloaded the Creative MP3 player recovery tool, it detected that I had a creative vision Zen me but it told me in the final stages again that my player wasn't connected. Any help will be greatly appreciated.

Hi Topstarxx,
It would be advisable to get in touch with support so that they can help you with this.
Message Edited by KokChoy-CL on <span class='local-date'> -2-2008<span class='local-time'> 04:45 PM

MTP driver issues with Creative Zen X-Fi. PLEASE HELP ME!

Hi! I bought yesterday Creative Zen X-Fi. When I got home and charged batteries of this player I was willing to put some music in it. First I installed all programs wich I got with the package and after that I turned my brand new mp3 player on, Windows gave me message about new MTP device connected to the computer. Then I just installed device automaticly. Windows gave me an error message "Device might not work right" or something like that. I have windows xp sp3 and I have already installet mediaplayer . Could somebody please give me some advice I would appreciate it very much.

Unfortunately (for your intended usage case) importing the music copies it from the card to the player.

Creative Zen 4, 8 & 16GB MP3 Players Power Out

Hi CREATIVE Forum Members, I have searched all over the internet but have had no success in finding the actual power output in mw's on the new Creative Zen solid state devices. Can anybody help me on this. Even the CNET reviews don't provide this information. Thanks in advance for any help here... Cheers MARK.http://www.mawhitfield.com/http://www.mawhitfield.net/http://www.mawhitfield.com/holidays/bbcmediacityukweb2007q3/index8.html Message Edited by NonStopMark on 0-09-200703:4 PM

The thing is that the 25 hours battery life is based on probably the minimum configuration which is typically what most electronic devices would specify. The higher the bitrate of the mp3, the higher the power drain. I believe that if you encode all your mp3 at 32kbps or 64kbps, you will most likely be able to get the 25 hours usage with the LCD off most of the time.

Transferring music from creative zen to ipod

Does anyone know how I can transfer music from a creative zen to an ipod i just bought. i really don't want to keep the creative, but i want the songs?

Start-My computer-removable disk (or creative zen; whichever one comes up)-right click on music folder-send to-desktop

Creative Zen Vision M 30gb and Vista.

Is there a way to get a Creative Zen Vision M 30gb to work on a Vista computer? It will save me buying my son a new MP3 player. Thanks.

I've been in touch with Creative support for over a week now but so far without success. Every time I download links they suggest I still can't access Creative Media Explorer, I just keep getting this error message:-
"The Creative Media Explorer that is compatible with this device is not installed. Please reinstall the application and try again"
This has included deleting all previously installed Crteati've files as well as downloading in a 'Clean Boot'. I've also rebooted my Zen Vision M.
At this rate I'll have to bin the Zen and look at an ipod:manmad:

FIRMWARE ISSUES WITH CREATIVE ZEN V P

What is going on?!?!!
Just about every other thread i've read on here somebody has my same problem:
) My Zen V Plus was not recognized by my computer and it was always stuck on "rebuilding library" when i turned it on but when it got halfway through, it stopped, and all the music i already had on it was inaccesible.
2) I tried reformating, cleaning up, and, when i tried reloading the firmware,? my player became completely useless!!!!!
Trust me guys, i tried everything else that was suggested on the threads prior to 3/3/08, i even e-mailed someone from CREATIVE,?but when i reloaded?the firmware, it was all over. To top it off, my warranty is no good anymore.
But what surprises me more is the fact that so many have the same problem?and the?guys from CREATIVE still haven't figured out a solution.

YES!!!!!!!!!!!!!!!!!!!! I FIXED IT!!!!!!!!!!!!!!!
I'm not sure how i did it but i will explain as best as i can.
Okay, my problem was that my player was not recognized by my computer when i plugged it in, yet my player was in recovery mode when i plugged it in.
So i went to the RECOVERY TOOL on this website. Like the previous times, it said my player wasn't plugged in. At that moment, i quickly unplugged my player and reformatted it, but while it was formatting itself i plugged it back in, while the RECOVERY TOOL was waiting for my player.
Suddenly my Windows Explorer prompted me to choose if i wanted to sync it with windows media player or to just open the files it contained. I WAS SO SURPRISED! But was even more surprising was that the RECOVERY TOOL finally recognized it and i inmediatley updated my firmware...
So there you have it guys, if you're having trouble like i was, just unplug your player when using the RECOVERY TOOL, start FORMATTING it and while it's formatting, quickly plug it back in.
I hope this helps and thanks? for all of your tips and information.
NOTE: my sync manager still didn't recognize the player but i think it has something to do with software compatability issues with Vista, even though it worked the first time when bought my player. But my Windows Media Player works just fine with it. :smileyvery-happy::smileyvery-happy::smileyvery-happy::smileyvery-happy:

Creative Zen X-fi 16gb (wifi) will not dock on my laptop with windows vist

When I plug in my zen x-fi 6gb to my laptop the computer detects the player and the player says that it is docked immediately. Windows then detects the player and begins to install drivers for the player. As soon as those drivers are "installed successfully" the player is immediately undocked and cannot be detected by the computer. The device manager states: "This device cannot start. (Code 0)". I have tried uninstalling and reinstalling the drivers countless times, reinstalling my USB drivers, updating my BIOS, nothing seems to work. I updated my players firmware to the latest version on another computer where the player worked fine (also vista) but it will still not work on my own computer. Please help!

Hello Donuts,
Welcome to Creative forums!
Try this:
.) Un-install Creative softwares.
2.) If you're Windows Media Player is lower than version , update it. If you already have version , try un-installing WMP and WMP runtime under add/remove programs. After uninstalling WMP, reboot your PC and re-install WMP .
3.) Connect your ZEN X-Fi.
Hope this hel
ps.

***HELP*** Creative ZEN 8GB Vista Problems. NO SOLUTION FOUND

I have searched the web and the forums. I cannot find a solution anywhere.
My Creative Zen 8GB will not connect in vista. Ive upgraded the firmware to .3.0 and it still will not detect. Ive downloaded the newest Creative Media Browser and it still will not detect.
I searched the creative knowledge database and came across the "regedit USB allow permission tweak". regedit will not allow me to change the usb settings even though i have administrator rights.
i've searched the forum and came across about 0 threads regarding this issue and not one of them had a response from a Creative Administrator/Moderator.
has anybody at all gotten creative zen 8GB to work with vista? If i cannot get this to work, I am going to return this POS.
Can anybody help?

yes i tried the CD that came with it. but it still does not work.
i have upgraded the firmware on an XP desktop and installed the newest creative media browser on my vista notebook and still my Creative ZEN will not detect on my Vista notebook.
I called technical support and the only solution they gave me was to "update my MTP driver in device manager" but when i do that, vista tells me that "windows has determined that the most appropriate driver is already installed"
i know SOMEBODY out there has had to have come across this problem and solved it somehow.
com'on guys....help me out here

Creative Zen X-Fi 2 - Some Issues with Media libary

3Creative Zen X-Fi 2 - Some Issues with Media libary?Hello Creative Forums,
I own the creative zen x-fi 2 for a few days and until now I haven't been very happy to own this product, it made more trouble than actually played my music.
My guess is that once I'm used to the functionality, I'll enjoy it a bit better.
My biggest problem right now:
I own the 8GB version and since it's way too small for my fav music collection, I bought a 32 GB micro SD card right with the player.
My music is completely on the micro SD, the internal space is used for other things like files, pictures, apps n stuff.
Now, every time I start the player, my music isn't listed under "music", instead I have to browse to micro SD and find my music there.
Fair enough, not very intuiti've but at least I know where to find it.
Everytime I connect to my micro SD, the player asks me for some kind of "should I generate the media libary?" and I click "yes". This takes a lot of time, after a few minutes I can listen to my music, all is well.
BUT:
If I turn off the player and turn it on later, I have to re-generate the media libary over and over again. This is extremely annoying.
Then I discovered in the manual how importing music works.
I just tried clicking the "import all" button in my micro SD menu, then it processed some stuff, after that I checked "New Folder" and then it started transferring or whatsoever.
This was extremely slow and it ran for 3 hours just to get to file 809/4702. The battery power went down and I plugged it into the usb bus, after this the player froze and it's at 809/4702 ever since.
My question is:
How can I import my music into the music libary without moving the music files anywhere (they should remain @ micro SD) ? I checked the manual and tried it but had no success yet.
Any help would be appreciated.

Unfortunately (for your intended usage case) importing the music copies it from the card to the player.

Transferring issues w/Creative Zen X-Fi 16gb w/ vista system

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